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Albert at Bay Suite Hotel

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Traveller (587)
Room & Suite (524)
Dining (34)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
All-Suite Hotel located 1 block from shopping & business area.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
Hotel links
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3 374Reviews
902Photos
32Q+A
100Room tips
Traveller rating
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  • 24
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Popular mentions
Staff was great. Hotel is very well located with restaurants and business nearby. The room was huge and fairly silent during the night. Indoor parking is priced fairly and very accommodating. New place to stay while I am in Ottawa.
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My husband and I had a very relaxing time and this hotel. Everyone was welcoming. The only thing I found was our bed was too soft. Away from that, we loved it here and we will come again and again for sure!
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Review collected in partnership with this hotel
I stayed at the Albert at Bay Suites from March 10 to March 15th for a business trip.   I loved the location of the hotel. It is very close to my work and a short walk to other downtown locations - which was great because I was able to explore the city after work!   They aren't
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Response from AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel
Responded yesterday
Dear StephanieF3182, Thank you very much for taking the time to share your recent review of your stay with us while in Ottawa. I'm pleased to hear that you enjoyed your stay overall and were able to explore our neighborhood sights! Guest's love that, as you mentioned, our suites are so big! Lots of room to stretch your legs out after a long day, for sure. Thank you for taking part in our green program to conserve the daily housekeeping service. It's great to know that you were pleased with that program. I'm sorry that you had a few challenges with the temperature of your water and in your suite. Rest assured those are not common place. Please feel free to reach out to me via email at andrew@albertatbay.com so we can find out your room number to investigate with our maintenance team. I'm glad that those small issues did not deter from your overall experience with us. I'm happy that you had a chance to experience OCCO Kitchen and Bar. It has been so well received and all of our guests alike are really happy with it. We look forward to welcoming you back again soon on your next visit to Ottawa. Regards, Andrew Busing Front Office Manager
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Excellent. The only bad thing is the bad smell of the carpet. And the two lady's that I meet at my check out time. And the find out the parking price is too expensive.They are not so nice. Everything is near. And you can just walk.
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Review collected in partnership with this hotel
Response from AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel
Responded yesterday
Dear NataliaM7109, Thank you very much for taking the time to share a review. We appreciate all feedback from our guests. I'm happy that you enjoyed your stay but sorry to hear that you had a few challenges. I would welcome a further conversation with you regarding your stay. Feel free to contact me at andrew@albertatbay.com. Regards, Andrew Busing Front Office Manager
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The suite has a very good size and is nicely appointed. It smelt a bit stuffy though. The underground parking is great plus. We will stay there again when we are back in Ottawa, the location of the hotel is excellent.
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Review collected in partnership with this hotel
Response from AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel
Responded 2 days ago
Dear Sightsee52192076830, Thank you for taking the time to share a review on Trip Advisor. We appreciate your feedback and we are so pleased that you enjoyed your time with us. We look forward to welcoming you back again soon on your next visit to Ottawa. Regards, Andrew Busing Front Office Manager
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123456105
How is parking at this hotel?
Hello, Parking is available below our hotel at a cost of $23.95 plus taxes per night. You have in and out privileges as well. Regards.
0 votes
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Hello, Unfortunately the Canadian Tire Centre is not walkable from our hotel. It would be about a 20-25 min drive with light traffic.
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How far of a walk to the war museum
15 walk, 5 minute drive towards the river.
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Do you have parking for a fill sized pickup truck? What is the daily cost?
Good day, The hotel does offer the option of outdoor parking across the street from the property. The cost is $18 per night plus taxes and this offers full in/out privileges. Thank you
2 votes
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how much is parking per night?
Good afternoon, We offer underground parking for vehicles less than 6 feet in height. The cost is $23.95 per night plus applicable taxes with in/out privileges. Thank you
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1234567
"all the rooms are excellent but corner rooms are slightly larger with better views"
"Do not hesitate to book at this hotel. It's absolutely perfect!"
"Some rooms have balconies. Chairs and table are located in the room closet."
"We have stayed twice at this hotel and it seems all rooms are good."
"I don't think any rooms have great views."
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PRICE RANGE
US$103 - US$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albert at bay hotel ottawahotel albert at bay suite
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
197
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