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Best Western Plus Ottawa Kanata Hotel & Conference Centre

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Traveller (22)
360
Panoramas (72)
Room & Suite (296)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free parking
Room service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
497Reviews
453Photos
6Q+A
71Room tips
Traveller rating
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Popular mentions
This was very nice hotel and we had a great stay. The pool and fitness facility in this building are beautiful, probably one of the nicest I have seen. The staff in this hotel are very friendly and everyone says hello.
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Hotel's Favourite
Stayed at the Best Western Plus over the Canada Day Weekend attending a hockey tournament. Kids enjoyed it immensely. Staff at the restaurant where very accommodating knowing our tight schedules for food. Would stay again without thought.
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Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre
Responded 02 Aug 2018
Good Morning, Thank you so much for your great review. We recognize how important it is to choose a place where the entire group can be comfortable and keep on track for competitions. We are delighted that you chose to stay with us and hope that we get the opportunity to welcome you back. Have a great summer.
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Stayed here on Business and I love this hotel! room was great check in a breeze and the lady that checked me was super! unfortunately i cant remember her name! I think that the person checking you in should be on the paperwork so that afterwards if you have something to say good
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the hotel itself is dated and is showing its age but it was still clean and comfortable. The best part of this hotel is the front desk staff, they are so pleasant to deal with and certainly go above and beyond to try and accommodate their guests. I was disappointed to see that
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Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre
Responded 3 weeks ago
Good Morning Thank you for taking the time to review your recent stay with us. I am so pleased that you found our staff helpful and pleasant. We have been undergoing some intensive renovation to the property over the past 16 months and are continuing with upgrades to the guestrooms and exterior. I do hope that you come back to see us again soon.
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I’m really sorry that I have to leave this bad review It’s really old and dirty, it’s our worst stay among all our Ottawa trips The carpets in the room and hallway not only look dirty but also smell bad; Shower sprayed yellow water either too cold or too hot; towels in the
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Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre
Responded 11 Feb 2019
Good Morning, I do appreciate your comments and thank you for taking the time. It is in this way that we improve our service and environment going forward. We review each with our team at the property to take immediate action where needed. I apologize for your experience and would hope that you give us an opportunity to exceed your expectations in the future.
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Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Traditional Room with Two Queen Beds at the BEST WESTERN PLUS Ottawa Kanata Hotel...
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Traditional Room with King Bed and Pullout Couch at the BEST WESTERN PLUS Ottawa Kanata...
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Kitchenette Room at the BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Fireplace Whirlpool Room at the BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Fireplace Whirlpool Room at the BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
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Good Morning, Our new High Five's Pub has been open for several months. They give excellent service to our guests and I am sure you will enjoy your stay with us. We look forward to welcoming you to the Best Western Plus Ottawa.
1 vote
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I'm just wondering what the security deposit is for 2 nights? thanks
Normally hotels hold back whatever the cost is for your stay. I think it’s was 200 a night. But it’s been a while
1 vote
No not close to downtown. I am not sure about buses. Hope that helps Rob
0 votes
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I am coming to Ottawa on a medical appt. I would like a smoking room. Are they available?
Good morning, unfortunately our Hotel is 100% smoke free, having said that, we do have rooms on the ground floor, you can smoke outside the room with the patio door closed.
0 votes
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12
"take a room at the back away from the main road, traffic can be noisy."
"ASK if the hotel is booked with sports teams...avoid if they are."
"I would suggest a room away from the main road, we were right above the main entrance and it was a bit noisy"
"room 11 9 close to pool and exercise room ,restaurant"
"Probably not room 109"
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PRICE RANGE
US$101 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus barons hotel and conference centrebest western ottawaottawa best western
LOCATION
CanadaOntarioOttawaKanata
NUMBER OF ROOMS
83
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