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Best Western Plus Ottawa City Centre

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Traveller (35)
360
Panoramas (59)
Room & Suite (353)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today!
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Property amenities
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Free parking
Restaurant
Pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Self-Serve Laundry
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Good to know
HOTEL STYLE
Quiet
Green
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
Contact
1274 Carling Ave, Ottawa, Ontario K1Z 7K8 Canada
Getting there
Ottawa Intl Airport9 km
Gatineau Airport13 km
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734Reviews
496Photos
12Q+A
68Room tips
Traveller rating
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  • 42
  • 21
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Popular mentions
The hotel is easy to find and access. There is ample parking. The check in staff were fast and friendly. The room was clean and the fine for an overnight stay. But like any other Best Western the coffee in the room was bad.
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Response from BWPOttawaCityCentre, Manager at Best Western Plus Ottawa City Centre
Responded yesterday
Dear Kerry Phillips, Thank you for taking the time to post a review. We appreciate your comments about the friendly staff that checked you in quickly and efficiently upon arrival. Will be sure to pass your comments along to the Housekeeping team that the room was clean and to your liking. Sorry you did not enjoy in room coffee. We hope you enjoyed your visit to Ottawa and hope to welcome you back again. Sincerely, Adrienne E
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Hotel's Favourite
We selected this property based on our it’s location and Trip Advisor reviews. It was ideally situated for our purposes and it was nice to avoid downtown traffic and hotel parking fees. This property had free onsite parking. We did not spend much time in the room but found it
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Response from BWPOttawaCityCentre, Manager at Best Western Plus Ottawa City Centre
Responded 04 Feb 2019
Dear Thousand-Islander, Thank you for the outstanding review and 5 star rating! We are delighted to hear everything was absolutely perfect during your stay! We really appreciate TripAdvisor reviews such as yours and the review that helped you select our property to stay while visiting Ottawa. We are glad you enjoyed the restaurant and the hospitality the hotel team provided. We hope you can visit us again soon. Sincerely , Adrienne E
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Great service! Very cordial staff! Great food in the restaurant! Thank you very much for making us feel at home. We really appreciated the discount due to a family funeral. We always stay at this Best Western and we recommend it to everyone.
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Review collected in partnership with Best Western
Response from NiranA21, Manager at Best Western Plus Ottawa City Centre
Responded 2 weeks ago
Dear Navigator55228236696, Thank you for your wonderful comments and recommendation. I wish your stay with us was under a better circumstance but happy to hear that our team was able to make you feel at home. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Niran Abeysinghe
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Came to Ottawa to check out Carleton University. Very close to University. Front desk was extremely helpful when we wanted to check out the city. Cafe downstairs was great. Enjoyed the pool table one evening also. Clean room.
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Response from NiranA21, Manager at Best Western Plus Ottawa City Centre
Responded 3 weeks ago
Dear cjcj01, Thank you for taking the time to comment about your recent experience with us. Yes we are very close to Carlton university and happy to know that we were conveniently located for your travel needs. Glad to hear that you were able to enjoy some relax time playing pool at our on-site restaurant and get a comfortable nights rest in our clean and spacious rooms. Hope you will consider staying with us again during your next trip to Ottawa. Sincerely Niran Abeysinghe
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I stayed here for 3 nights and I had a boardroom for meetings while I was here and the staff were great! They were very attentive and helped with every request I had right away. The rooms are clean and the restaurant had great food at great prices!
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Response from NiranA21, Owner at Best Western Plus Ottawa City Centre
Responded 5 weeks ago
Dear Christina, Thank you for the lovely comments regarding your recent stay with us. I am pleased to hear that we were able to meet and exceed your expectations! I totally agree that we have a great team of staff working with us who does not hesitate to go above and beyond to make every guest stay comfortable. Glad that you had a opportunity to experience some great food at our on-site restaurant. We look forward to hosting you again soon. Sincerely, Niran Abeysinghe
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Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Two Queen Room with Pullout Couch at the BEST WESTERN PLUS Ottawa City Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Two Queen Kitchenette Suite at the BEST WESTERN PLUS Ottawa City Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Two Queen Kitchenette Suite at the BEST WESTERN PLUS Ottawa City Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Studio Suite with Kitchenette at the BEST WESTERN PLUS Ottawa City Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Studio Suite with Kitchenette at the BEST WESTERN PLUS Ottawa City Centre
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I am not sure sorry.
0 votes
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Do you have guest laundry facilities?
Yes you do
1 vote
Hi, the children's hospital is about 10-15 minutes from the hotel by car.
1 vote
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Sorry we are not within walking distance to any of the attractions mentioned. It is about a 10 minute drive. Thank you
0 votes
Our breakfast was included in the price.
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123
"Corner suite on the top floor is nice, spacious and quieter"
"Ask for Crystal"
"We loved the top floor at the end of the hall as it was the quietest."
"Try for 2nd floor"
"Can't really provide guidance on how to select a preferred room, as I was on first floor, where the A/C did have some noise."
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PRICE RANGE
US$102 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ottawaottawa best western
FORMERLY KNOWN AS
Best Western Plus Macies Hotel
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
121
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