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Staybridge Suites Niagara-on-the-Lake, an IHG Hotel

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524 York Road, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
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About

#56 of 188 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value

Located at the gateway to Niagara-on-the-Lake, Staybridge Suites is the only true all-suite extended-stay property in the area, with free parking, and a selection of studio and one-bedroom suites, all equipped with full kitchens.

Get your day started right with a free hearty breakfast offering that has an abundant variety of choice to satisfy those early morning cravings. Guests are welcome to join us on Monday to Wednesday evenings for our Evening Social complete with small plate offerings and beverages.

Take a dip in our indoor pool or stay on track with your workout routine in our fully equipped Fitness Centre. Stay connected with friends, family and the office with complimentary Wi-Fi throughout the hotel. Need to get your clothes freshened up? Look no further than our on-site guest laundry facility. Enjoy outdoor areas that include BBQs, patio, fire pit, and putting green.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Children's television networks
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Seating area
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
113Reviews10Q+A19Room tips
Traveller rating
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Beacher wrote a review Nov 2023
22 contributions2 helpful votes
The property met and exceeded our expectations in every way. Check-in was handled well, very pleasant young woman who was professional and helpful. As I and my spouse are both Marriott Titanium Life status members we seldom step away from Marriott properties. We are discovering (sadly/disappointed) that they are no longer maintaining the high standard that once was common and the Staybridge was by far nicer in every way. Well appointed, spacious room with a wonderfully comfortable bed with good linens, kitchen fresh and equipped with anything needed to prepare meals if desired. The complimentary breakfast offered a variety of tasty choices with enough staff to keep up with the guests, refill and refresh items and respond pleasantly to requests. It was also nice to have stainless flatware and dishes (as Marriott has defaulted to plastic ware and paper/Styrofoam plates). We will happily return here and also consider other Staybridge Suites because of what we experienced here. Very pleased all around.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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llovestotravel wrote a review Sept 2022
Gradyville, Pennsylvania468 contributions110 helpful votes
Hotel's Favourite
Located just across the road from the outlet center. We had two suites reserved. Each were very clean and modern, with kitchen and lovely walk-in shower. Nice breakfast buffet and happy hour snacks, as well. Courteous staff. We were too busy to use the indoor pool, but nice to have one in the hotel. Would definitely stay there again.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Crescenzi, General Manager at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel
Responded 18 Nov 2022
Thank you Ilovestotravel for your stay and for sharing your great comments. We are happy to know that we took great care of you and that you would plan to visit with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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shelleykeeling2017 wrote a review Nov 2023
Orangeville, Canada6 contributions4 helpful votes
We had a wonderful time here . We booked 2 suites . Plenty of room for 4 adults and 2 grandkids . Very clean , breakfast was great, we had the pool to ourselves . Front desk staff explained all about the hotel when we checked in . They gave us an extra half hour extra on checkout for the kids to get an extra swim in also . We will definitely be booking here again . Great location for the outlet mall and walking distance to Tim Hortons . Thank you for a wonderful weekend
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great location for shopping
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Karen L wrote a review Nov 2023
Whitby, Canada92 contributions28 helpful votes
This was our second visit to this great hotel, conveniently located off the major highway, QEW. The hotel is pet friendly. Our suite was spacious, with all of the amenities one might need. They even had plenty of hangers for us. Breakfast catered to all tastes, with lots of fruit, hot items, cereals, juices, coffee, and teas. Monday through Wednesdays, they have evening appetizers for the guests. The gym was well equipped and the indoor pool looked fine. They also had a b.b.q. and a putting green available for guests. The hotel is about a 10-15 minute drive through the countryside, with wineries to check out, on your way to the quaint downtown. There are several restaurants, shops and theatres on the main road. Overall, we had a great stay at this hotel!
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Be aware of the busy traffic circle, as you sometimes have to change lanes quickly to get into...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julie P wrote a review Sept 2023
3 contributions
Wonderful! We had a suite with bedroom/bathroom and living room and kitchen area. Great room for a week-long stay. Breakfast was amazing. Very nice area, in the middle of many Ontario and Niagara Falls attractions, but very quiet to come back to for a restful evening. We would certainly book again and highly recommend!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Niagara-On-The-Lake is a great location to center yourself to visit the area. Central to so many...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John C, Owner at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel
Responded 27 Oct 2023
Thank you for your stay PrichardReview, and for taking the time to share your excellent review here on Tripadvisor. As a newer hotel, still working hard to build our reputation, we sincerely appreciate your kind recommendation for fellow travellers. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chad S wrote a review Aug 2023
Indianapolis, Indiana43 contributions29 helpful votes
This is a newer property, at least looked like one. We drove from NYC to here for our first day prior to visiting Niagara Falls on the Canadian side. We were blown away that our Suite looked like a brand new condo, thoroughly clean from the floors to the beds to the bathrooms. From the cleaning to the ample laundry machines we used, our evening of check in was fantastic to start. The desk was very helpful to exchange about $10 worth of USD to Canadian quarters and dollars for the laundry machines. The laundry machines were new and did a great job. The next morning, the breakfast had plenty of hot and cold options. Loved it. We stayed here for just 1 night, wish we could have stayed longer. Maybe next time. :)
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: It is away from the hustle and bustle of Niagara Falls downtown, so if you prefer peace and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John C, Owner at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel
Responded 07 Aug 2023
Thank you for your stay Chadsriram, and for taking the time to share your great comments. We do hope that you'll be able to plan another (longer) visit soon. There are so many great things to see/do in the Niagara Region and we would hope to be your home away from home as you choose to explore!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine C wrote a review Oct 2022
Toronto, Canada337 contributions49 helpful votes
+1
This is a newer hotel. But I made the mistake of booking my woman’s group & bring responsible for the payment as it appears this hotel isn’t familiar with group billing procedures. It was very stressful because of the group billing issue. But overall my group enjoyed themselves & we enjoyed our stay!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Crescenzi, General Manager at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel
Responded 18 Nov 2022
Thank you for your stay Christinec842. We are sorry to learn of the difficulties you experienced with the billing of your stay. We welcome many groups to the hotel and are not aware of any particular billing issue that may have occurred recently. If you are willing to share specific details of your experience, it would be appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OnAir557086 wrote a review Oct 2022
4 contributions
This hotel is a far distance from the lakes we unfortunately had no transport and it was impossible to get taxis we left after one night. We wouldn’t stay here again although the room itself was clean and staff very friendly it’s a trek to visit anywhere and no walking paths because your beside the motorway
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Derrick Medcalf, Owner at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel
Responded 18 Oct 2022
Thank you for staying with us and for your compliments about our team and cleanliness. I am sorry that our location didn't meet what you were looking for. Although I understand that we are not close to the downtown area of Niagara on the Lake, a lot of guests like staying at a hotel that is away from the busy area of town plus our location makes a great branching off point to visit Niagara on the Lake, Niagara Falls, and St. Catharines. Derrick M, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Apurva N wrote a review Sept 2022
Brampton, Canada388 contributions34 helpful votes
+1
This was a stay for 3 nights during the Labour Day long weekend. Smooth check in, extremely clean room, kitchen stocked with utensils as well as an Induction stove top, this made for a great and memorable stay. There is also a lot of parking space, pool, patio seating, mini mini-golf area and a gym. For anyone with infants or non-toilet-trained children, you are able to take them into the pool in swim diapers. Breakfast is 7am-10am, Pool area is open until 11pm, and there is a pantry with snacks and drinks available for purchase. We didn't have any cons or issues during our stay, and we would really want to stay here again when possible. Side note - A 2% municipal tax was implemented from Sept 1, 2022.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Crescenzi, General Manager at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel
Responded 18 Nov 2022
Thank you for your stay ApurvaN14, and for sharing your great comments. We are happy to know that you had an enjoyable visit and would plan to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steven H wrote a review Sept 2022
3 contributions2 helpful votes
Clean, modern and spacious hotel, enabling easy access to Niagara region. Would stay here again. Only criticism is the breakfast arrangements which can get busy at this style of hotel. The staff were lovely - special shout out to Robyn at the front desk - thank you for all your help and local knowledge!
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Go to breakfast early to avoid the queues.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Crescenzi, General Manager at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel
Responded 18 Nov 2022
Thank you for your stay Steven, and for sharing your great comments and recognition of Robin's great efforts to take care of our guests. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$129 - US$196 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
70
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STAYBRIDGE SUITES NIAGARA-ON-THE-LAKE, AN IHG HOTEL - Reviews & Price Comparison (Canada) - Tripadvisor

Frequently Asked Questions about Staybridge Suites Niagara-on-the-Lake, an IHG Hotel
Which popular attractions are close to Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Nearby attractions include Niagara College Teaching Winery (1.0 km), Outlet Collection at Niagara (0.8 km), and Pepper Palace (0.9 km).
What are some of the property amenities at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Niagara-on-the-Lake, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Staybridge Suites Niagara-on-the-Lake, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.