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All reviews beacon hill park no elevator full kitchen mount royale bc museum great location main building douglas street empress hotel short walk small kitchen great kitchen downtown victoria murphy bed reception area within walking distance separate bedroom
The Helm's Inn was our home for a month and a half and we absolutely loved it! The staff are incredibly helpful and friendly, we felt very welcome. They will go over and above to help you. The hotel is super clean and has fantastic...More
Wonderful location - easy walk to tourist sites. Lovely, clean, well maintained small suite with terrific kitchen. Pleasant people at the front desk. Nicely decorated for Christmas. The apples and oranges were a nice touch.
The Helm's Inn is one of the best places I've stayed and I travel a lot! Chris Prescott, front desk manager, was very welcoming! He help take my bags up to my room which was 212 in the Tropicana bldg. It was a very quiet...More
Such a cute place, very welcoming. Chris Prescott was at the front desk, he answered all our questions and gave us great information. The room was so nice and very clean. Inn is close to walk everywhere. The park that is kitty cornor across the...More
The Helm's Inn is a very relaxed Inn extremely close to Victoria downtown and transportation. Very homey safe atmosphere we got a kitchenette unit with king bed it was perfect for us. Front desk and staff were friendly and helpful. We did not have a...More
The amenities provided to monthly guests really depends on the source of the reservation. For example if you've booked your room via a 3rd party site such as Expedia then you would be paying a nightly rate and... More
The amenities provided to monthly guests really depends on the source of the reservation. For example if you've booked your room via a 3rd party site such as Expedia then you would be paying a nightly rate and therefore get the regular daily housekeeping service with replaced towels, coffee supplies and toiletries everyday. The staff would tidy the room, make the bed and do the dishes. However if you booked directly through the hotel at the discounted monthly rate than you would receive minimal housekeeping, with just your towels and garbage changed everyday. In either case a bed linen change would occur every 4 days.
There is a coin operated laundry on site with one washing machine and one dryer. Change can be made at the front desk and single use boxes of detergent are available for a small charge.
If you have any further questions please feel free to contact the hotel directly at 1-800-665-4356.
Front Desk Manager