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All reviewsdouble treewarm cookiesgreat locationvalet parkingking suitebreakfast buffetvalet serviceparliament buildingwalking distancethe royal bc museuminner harborvery nice hotela great stayfront desk staffcentral locationheart of downtowncomfortable rooms
The location of this hotel can't be beat. You can walk everywhere. We were greeted by helpful and efficient staff. Xavier was very kind to offer us an upgraded room and was very informative when we had questions or needed information. We enjoyed the cookies!...More
The lobby is pretty bland, but our room was awesome. We had a king bed with a city view. It was worth the extra cost because the views were great during both the day and the evening. The room was enormous. It had a refrigerator,...More
1 Thank Sandra P
Response from ChristinaSDblTree, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites VictoriaResponded 9 May 2018
Dear Sandra P,
Thanks for sharing this stellar review. It is great to hear your time with us was so outstanding! I am delighted to read that our Guest services team were helpful and that you liked our location, new rooms and hotel overall. I...More
This hotel is in a great location and within walking distance to all attractions and sights in Victoria. The hotel staff were very friendly and the room was very clean and spacious with a living area and a separate bedroom. I would defiantly stay here...More
We stayed for 1 night. The hotel location is very central and the bus to the airport and to Butchart Gardens stopes around the corner.
Our experience with the staff was mixed. The first receptionist was not really helpful, was not friendly and didn't really...More
Stayed here over the weekend in July with my spouse and two daughters. The two rooms that I had were not on the same floor. I was grateful for Ebi at the front desk, he was able to work things so I could get two...More
Response from mummabluberry2014 | Reviewed this property |
There is only valet parking which we avoided because of the cost. Fortunately we stayed on a Sunday when parking is free in the city centre so we parked in a nearby street behind the hotel. You had to pay from 09.00 Monday... More
There is only valet parking which we avoided because of the cost. Fortunately we stayed on a Sunday when parking is free in the city centre so we parked in a nearby street behind the hotel. You had to pay from 09.00 Monday morning so we paid for a couple of hours before moving on.