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Best Western Plus Carlton Plaza Hotel

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Traveller (155)
Room & Suite (252)
Dining (27)
Overview
Hotel website
642 Johnson St, Victoria, British Columbia V8W 1M6 Canada See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Best Western Plus Carlton Plaza Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
07 Oct08 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 270)
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1 192 results
Traveller rating
615
422
111
30
14
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LanguageEnglish
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615
422
111
30
14
Show reviews that mention
All reviewsvalet parkinglondon tubegreat locationdowntown victoriajohnson streetvalet servicewithin walking distancebest westernsfront desk staffupgraded to a suiteattached restaurantper dayfew blockssofa bedgovernment streetfull kitchendefinitely stay here again
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1 - 5 of 1 192 reviews
Reviewed 3 days ago

I reviewed the hotel last stay and I was very pleased with my room and location and staff Still the same great location and the staff were very pleasant The room quality of this stay was not as good renovations need to be complete with...More

1  Thank islandrockin
Hotel's Favourite
Reviewed 16 July 2018 via mobile

We were playing it by ear and booked this per reading positive reviews on TripAdvisor. Wow! The price was great, walking distance to many restaurants, the harbor, Chinatown etc. the best part was the staff. So helpful and friendly! Gave us great recommendations of what...More

1  Thank Julie D
Response from Elsa M, Guest Relations Manager at Best Western Plus Carlton Plaza HotelResponded 18 July 2018

Thank you Julie for choosing to stay at our hotel, and for taking the time to write a review. I'm very happy to hear that you enjoyed your stay with us in downtown Victoria, and thank you very much for your kind words towards our...More

Reviewed 1 week ago

This hotel is very clean and the staff are courteous and helpful. The breakfast/lunch restaurant is very good. I would not suggest it if you are in a wheelchair as I am; however, if not it is an excellent location in the hart of downtown...More

Review collected in partnership with Best Western
Thank vitalcormier
Reviewed 1 week ago

We arrived around noon and are room wasnt available. Front desk staff took our luggage and cell number and texted us once our room was ready a little before 3pm. Check in was quick. Room was fantastic. Corner room with windows on two sides. Room...More

Review collected in partnership with Best Western
Thank davidhazell1961
Reviewed 3 weeks ago via mobile

This hotel did have great front desk staff and the beds were comfortable. However... The first morning there was no hot water for our shower. The view was ridiculous (ugly brick wall lol) The room was not made up until we phoned after 6 pm....More

3  Thank Kootenaygirlz
Response from ChrisWatson27, General Manager at Best Western Plus Carlton Plaza HotelResponded 2 weeks ago

Thank you very much for completing a survey of our property. We are terribly sorry for not exceeding your expectations. Although most of our rooms have city views, we do have a few rooms such as the one you stayed in that don't have much...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Concierge
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Room Service
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
103
Price range
US$95 - US$301 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Victoria
,
Victoria Best Western
Location
Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
103
Price range
US$95 - US$301 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Victoria
,
Victoria Best Western
Location
Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Photos
Traveller (155)
Room & Suite (252)
Dining (27)
Pool & Beach (1)
Amenities (11)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Vacation576015
28 June 2018|
AnswerShow all 6 answers
Response from KPNEAustin | Reviewed this property |
Rubys...but open at breakfast time...not open all the time.,,not part of the hotel service (ie; no room service).....good breakfast, very nice staff. Fortunately, there are a dozen decent places within a 5 minute walk
0
Votes
sschorr
6 April 2018|
AnswerShow all 8 answers
Response from Glassman3300 | Reviewed this property |
There are plenty of cabs around or even just use a backpack.
0
Votes
Vantraveler19
8 February 2018|
Answer
Response from ElsaM1622 | Property representative |
Hi Vantraveler19, I'm afraid we are not pet friendly. Sorry about that!
0
Votes
Room Tips
"if you are staying for a few days, choose a suite"
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"Great place to use BW points"
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"Our room was on the road-side and was noisy at night."
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"Ask if hotel is full and if not ask for a room not adjoined by other guests there is some potential room to..."
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