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Fairmont Chateau Lake Louise

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111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$346
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Free cancellation until 22/01/13
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What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Chateau Lake Louise
Updated 21/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Lake Louise
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Canoeing
Hiking
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Ski rentals
Skiing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Historic Hotel
Languages Spoken
English, French
Hotel links
Special Rate:Take your time - Save Up to 35%
9144Reviews143Q+A100Room tips
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Popular mentions
RI wrote a review Yesterday
Calgary, Canada161 contributions87 helpful votes
+1
This was my 2nd time staying on this property in LL & this time we stayed 3 nights w/ our dog in a lake view Jr Suite. The room was smaller than the one I got last fall- possibly b/c last time my fiend & I got a room w/ 2 queens and they gave us a corner room which was huge- it had 2 sets of windows & 2 big screen TVs. This time my husband & I got the same type of room w/ a king bed & it was noticeably much smaller- even the bathroom was quite a bit smaller than last time, which was disappointing. Our Jr suite cost over $1k per night, plus a $85 a night pet fee, plus the cost of valet parking of $45 a night- so the fees sure add up fast. The pros: early check in was granted, check in was quick & easy, the service @ the valet was great, the luggage porters were quick, friendly & efficient- and the girl unloading our vehicle turned down our tip, saying that “gratuity was included”. The shuttle we booked to Moraine Lake was also really good, and the return trip turned out to be a private shuttle- as all of the other guest had already returned back to the hotel, and we were the last shuttle so we were by ourselves & the driver was chatting w/ us and answered some questions, which was nice. The cons: the hotel was notified that it was our 10th anniversary but didn’t do anything special at all for us. No upgrades, no champagne in the room, no acknowledgement at all, which was very disappointing- for this caliber of a hotel. The food from room service wasn’t good. We tried it twice, once for lunch & once for breakfast and it was mediocre at best. Lunch was definitely worst than breakfast… we ordered a burger & a chicken sandwich- which should be pretty simple & easy to cook… but neither was good. The chicken sandwich had some weird unidentifiable yellow sauce on it and the chicken was shredded- sorta in an attempt to be ethnic or something… and it just tasted weird. It should just be nice & simple and mainstream… and “normal” and edible- for an $85+ lunch. Also speaking of weird sauces, we had our anniversary dinner @ the Fairview Restaurant. We both ordered steaks w/ a lobster tail plus sides, and cocktails w/ an appetizer… the mains came w/ some odd green chimi churry sauce that wasn’t good. Also we ordered a side of asparagus & it too came with a weird sauce… Our $400+ dinner was very underwhelming. So much so that it was hard to convince my husband to go back to the same restaurant on our last night- because they don’t have a lot of places to choose from, so we had to eat @ the same restaurant again. I wanted to love this trip… but it didn’t compare to my stay last fall- mainly due to the smaller room that was nothing special. I honestly don’t know if it’s worth the over $1000 a night plus fees price tag for an average sized room at any other hotel. I guess it’s the “million dollar view” that you’re paying for… but I think I would much rather stay on the gold floor of the Fairmont Banff Springs instead honestly. Their indoor/outdoor pool & spa area is much nice than that of this hotel. I think if I were to stay here again, I might consider getting a bigger/better room and staying less nights then.
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Date of stay: September 2021Trip type: Travelled as a couple
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Andrew T wrote a review 25 Sep
2 contributions
Stayed at the Chateau Lake Louise for one night. Upgraded our room from a mountain view room to a one bedroom suite. Honestly it wasn't worth it at all. The room was bigger but most of the space went to the sitting area and not so much to the bedroom. Also even though the bathroom was beautiful it was definitely tight on space. Lastly the "mountain view" we got was more of a parking lot view with a partial mountain. The hotel is beautiful but the one bedroom suite does not step up to the price.
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Date of stay: September 2021Trip type: Travelled as a couple
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Ray S wrote a review 25 Sep
Orangeville, Canada138 contributions98 helpful votes
We booked a 3 night stay at Fairmont Lake Louise. The hotel had emailed me asking what time we would be arriving. A nice touch! Also through their email we booked lunch at the Lakeview lounge for the next day. This was all done before we arrived. This hotel is a class act. From the staff greeting us at the bottom of the driveway checking our reservation, to the bellboy who was there right away, encouraging us to put everything on his cart. ( we had extra things like coats, a snack bag and a cooler) so we didn’t need to return to the car to bring it to our room. We didn’t have to wait long before being greeted by the desk staff who quickly explained about the COVID protocols and provided us with our « vaccination  Fairmont card » stating we were double vaxed which will allow us to enter the restaurants, the gym and the pool.  All of the staff at the hotel have been so helpful. From the hostess who provided advice on when was best to arrive to increase the odds of sitting on the patio, to the concierge Neville who explained the different hikes we could take and provided us with a great map of the trails.  The hotel has daily  room servicing but we chose to leave our « do not disturb » sign up as we were fine for 3 days . Many of the other hotels we had gone to in the last few months did not have full service due to COVID and we actually enjoyed not having our room done daily. Our room was well appointed and faced the mountain side. The bathroom was small but efficient. Our mini fridge was small but kept our beverages cold. The bed was very comfortable. My wife enjoyed doing lengths in the pool at 8am when it opened.  It was not a busy time and most of the time she was the only one in the pool. The pool maintenance guy was helpful in giving her ideas for our next stop in Jasper. We rented a canoe to paddle around lake Louise. They have a line just for Fairmont guests and they also have a discounted prince for guests .  We were able to just charge it to the room. It was perfect, except for the sound of the sand blasting.  We figured they were doing repairs to the structure of the hotel. We would definitely recommend renting a canoe.  It was an amazing experience. We completed 3 of the trails.  The lakeshore stroll is an easy walk around the lake. Wonderful for pics at sunset! The other trails are more challenging but definitely worth the effort! We enjoyed the patio of the Lakeview Bar.  We had drinks in late afternoon the first day we arrived and dinner the next 2 days. Patio is on first come come first serve.  We were fine having early dinner.  We were impressed by our waiter the first two visits: Cody our first night and Nick the second night.  They were both courteous, checking on the table, refilling our water and so pleasant.  On our last night, unfortunately we had a different experience. Chris came to our table, his mask so loose his nose was in full view. I asked politely if he could cover his nose. He acted childish moving his mask up with his mouth, then proceeding to tell us that maybe we need to put on our masks if we are so concerned. When he brought the cutlery and napkin, after we had our appetizer he was impertinent .  This is not what we expected from our waiter at such a nice hotel. We were glad to see that eventually he had changed his mask to one that covered his nose. It is unfortunate that on our last evening dinner is leaving such a poor taste in our mouth. Checkout was a class act! The easiest ever! I received a text this morning from Fairmont stating that I could just text them when we wanted to check out. We did so around 11am telling them that we needed the bellboy for our luggage and that we had valet parking. About 10 mins after i received a text that a bellboy/girl would arrive shortly. Within a minute there was a knock on the door. Our bellgirl was very friendly and enthusiastic, loaded our bags and told us that she would load the car for us. We came down a few minutes yes later and indeed she was loading up our car. Fairmont Lake Louise was a class act from beginning to end.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Make reservations early for dinner as they get booked quickly.
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Monopoly83 wrote a review 25 Sep
Newmarket, Canada265 contributions107 helpful votes
+1
Stayed first time here Sept 16-19. Room 572. This was the base room at $670 a night and quite small. The bed was amazing though. Bathroom is very cramped and came with a Nespresso machine. Location, location, location. If your really set on Lake Louise you can't beat where is hotel is situated. It's such a tourist trap area now. The crowds are pretty congested and good luck finding public parking after 9am. It costs $50 a day to park at the hotel ontop of your stay. If you plan on canoeing or hiking the trails around best to go before 830am as they get insanely busy. We tried Stubel, Lounge, and Fairview restaurants. Stubel fondue was amazing but very expensive like most items in the hotel. My wife loved the spa message after a long day of hiking to the tea houses above us. Lounge was OK. $32 for a small chicken sandwich with potato chips is steep. The pool/hot tub area is quite small for the amount of guests and was always crowded. Did not feel safe to go in during th pandemic. Hopefully the outdoor pool area that was being renovated will be completed soon. The best part was the staff. They were the highlight of our stay. Very friendly and helpful. I happened to lose my cell phone on the Agnes lake hike down the mountain and Mike the heritage guide found it and returned to the concierge desk. Amazing!!! Thank you so much. Would we return? Probably not. The crowds outside the hotel were a little much. I prefer a less touristy area. Love Fairmont and they never disappoint. Next trip will stay at Banff Fairmont instead.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Hike early or later after 5pm the crowds are brutal.
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Calvin B wrote a review 24 Sep
Ottawa, Canada47 contributions49 helpful votes
We spent a lovely evening dining at the Fairview Lounge. Sonja’s hospitality and generous warmth were a highlight. It was great to see her again. Alanna J Brown’s stunning vocal and guitar serenading beside the outside fireplace was the crowning touch to the evening.
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Date of stay: September 2021
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PRICE RANGE
US$299 - US$781 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chateau lake louise hotel lake louise, chateau lake louise, fairmont lake louise, lake louise fairmont, fairmont hotel lake louise
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkLake Louise
NUMBER OF ROOMS
539
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Frequently Asked Questions about Fairmont Chateau Lake Louise
Which popular attractions are close to Fairmont Chateau Lake Louise?
Nearby attractions include Big Beehive (1.9 km), Plain of Six Glaciers (4.4 km), and Moraine Lake (6.6 km).
What are some of the property amenities at Fairmont Chateau Lake Louise?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Fairmont Chateau Lake Louise?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Chateau Lake Louise?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Fairmont Chateau Lake Louise?
Conveniently located restaurants include Whitehorn Bistro, Post Hotel & Spa, and The Walliser Stube.
Are there opportunities to exercise at Fairmont Chateau Lake Louise?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Fairmont Chateau Lake Louise?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Chateau Lake Louise?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Chateau Lake Louise offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Chateau Lake Louise?
The staff speaks multiple languages, including English and French.
Does Fairmont Chateau Lake Louise have any great views?
Yes, guests often enjoy the mountain view available here.