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We stayed here 10 days. Exchanged in for a week and then added 3 days through Expedia. As a resort, we gave it 3 stars. As a hotel we gave it 4 stars. This is not a 5 star resort by any stretch. There are...More
Thought we would try something new so we came here, to be honest, we are pretty spoiled when it comes to resorts and this one just didn't do it for us, don't get me wrong it was clean and the staff was friendly, but the...More
Response from Paradise Villag... G, Director General at Paradise Village Beach Resort & SpaResponded 2 days ago
Thank you for taking a moment to review your recent Experience.
We regret your experience did not exceed your expectations. We pledge to provide the finest personal service and facilities to our guests, so we appreciate you for sharing your feedback as this...More
It's pretty disgusting to see beautiful wild animals caged in pitifully small jail cells. It's a hell for those poor animals that are experiencing clinical signs of zoochosis as a result of this atrocious confinement. When I complained staff tried to BS me with reports...More
Response from Paradise Villag... G, Director General at Paradise Village Beach Resort & SpaResponded 1 week ago
On behalf of the Paradise Village group, we would like to thank you for your comments, they are most valued as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.
We would like to...More
Check in can be a bit tiring after traveling but it is worth it. After that it is all smooth, relaxing and you will feel cared for. The bellhops will move you bags to and from where ever to want when you want happily. During...More
Response from Paradise Villag... G, Director General at Paradise Village Beach Resort & SpaResponded 5 days ago
Receive a warm greeting from Nuevo Vallarta!
We appreciate very much your feedback regarding your stay at Paradise Village Beach Resort & Spa and also thank you for selecting our resort to spend your holidays.
Your comment is very value and important to...More