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Hotel Maria Isabel

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Blvd. Camino Real No. 351, Colima 28017 Mexico
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Traveller (35)
Dining (6)
Room & Suite (6)

About

#8 of 25 hotels in Colima
Hotel María Isabel es un hotel de 4 Estrellas de Categoría con un total de 163 Habitaciones: Estándar, Ejecutivas y Suites. Presumimos ser uno de los mejores hoteles en Colima, Colima, al ofrecer bien equipadas instalaciones y un trato cálido y amable. Con nosotros encontrará las delicias del restaurante bar, servicios ejecutivos en nuestro centro de negocios y salones de eventos sociales. Este hotel en Colima le brinda comodidad y servicios para estancias familiares y centro de negocios. Nos esforzamos día a día por ser siempre su primera opción de hospedaje en Colima.
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Location

Full view
49Car recommended
Grade: 49 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Blvd. Camino Real No. 351, Colima 28017 Mexico
Name/address in local language
Getting there
Colima Airport14 kmSee all flights
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95Reviews1Q+A1Room tip
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ernestoavilescota wrote a review Jun 2021
7 contributions3 helpful votes
I have family living in Colima and we went to visit them for a family gathering. It was my first time visiting this hotel and I have to say it was one of the worst experience ever at a hotel. The first day we got there once we got to our room, there was no hot water. The said it would be fixed within ten minutes and 1 hour after there was still no hot water. The security staff by the pool was the most unfriendliest people of all. We were told that under no circumstances there is food allowed in the tables by the pool (which I understand) however, the way we were approached was not the correr way. Lastly, the staff at the front desk were also not the friendliest of all. Per haps it was due to the fact there were so many people checking in and out (it seemed there was a national sporting event near by there were bus loads off people arriving at the same time). I’m a proud Mexican and I have to say the way I was disappointed of how people from other parts of the world would get treated at this hotel. I would NEVER come back to this place as there are more newer, less expensive and hopefully more friendliest, hotels nearby. I strongly suggest to the staff of this hotel to do more efforts on maintaining great customer service.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Hotelera Colimenese, Atención al huésped/Recepción at Hotel Maria Isabel
Responded 3 weeks ago
A apologize about the inconvenience. You can be sure that the most important thing for us are our guests, that you have the best service and to make your stay comfortable and enjoyable. You may rest assured that your comments have been forwarded to my general manager, to get to work with these types of incidents which should not happen. Once again, I am truly sorry for any inconvenience.
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Lynnie14875 wrote a review Dec 2019
Ajijic, Mexico90 contributions28 helpful votes
Food is ok staff is wonderful, view is great! just think its time that they either get a larger cage for that parrot or let it go (probably too late) makes me uncomfortable. The food is OK not memorable. But what comes to mind is the cage.
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Date of stay: November 2019
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Response from HoteleraC, Concierge at Hotel Maria Isabel
Responded 08 Dec 2019
I thank you for taking the time to tell us your experience, this help us to improve our services, your feedback is highly appreciated and will help us to improve We truly appreciate your visit and we are grateful that you have chosen us! Best regards,
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sylvia8a wrote a review Jul 2019
Untied States86 contributions5 helpful votes
+1
I stayed here in July 2019 during the low season. I stayed in the middle section-it's a new section since I have last stayed there. The rooms are spacious and clean. The bathroom has a tub/shower-perfect! There is a large sink area next to the bathroom for getting ready. I had a room with 2 Queen size beds. The beds are comfortable. There is AC and a TV in the room. This was a quiet area..ask for room 714. It is away from the pool noise. They have computers and free wifi for guests to use in the lobby. Wifi on the entire grounds. The pool area is large and if you order a drink while at the pool they will bring it to you. Pool closes at 9 pm. They have a fitness/gym area and offer on site massages by appt. The restaurant has since moved to a new location on the grounds. I must say I miss the "palapas" outside dining. Now it looks more cafeteria style. Saying this I do not want to take away from the delicious food and service I received while dining there. Everyone on staff was very attentive. Shout out to my favorite server Ignacio (afternoon/evening shift). My stay at Hotel Maria Isabel was great! During my 8 day vacation I stayed at 4 hotels and this one was one of my absolute favorites!! The other hotel had a beautiful beach front-can you blame me? I will always stay and recommend Hotel Maria Isabel with confidence to anyone contemplating staying in Colima. The hotel is close to everything; stores, restaurants, downtown, etc. and it is a perfect spot to catch a taxi. Gracias a todo el personal del Hotel Maria Isabel que nos trataron con buen servicio y respeto. Los voy extrañar..Hasta pront Colima!!
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Date of stay: July 2019
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Trip type: Travelled with family
Room Tip: Get a room away from the pool if you like to relax during the day. Booking directly with the...
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Response from HoteleraC, Concierge at Hotel Maria Isabel
Responded 26 Jul 2019
Good morning Mrs. Sylvia, we thank you very much for your time to give us a high rating and for sharing your experience with other travelers, we deeply appreciate the time you spent sharing it with the entire Tripadvisor community. It gives us great pleasure and happiness to know that you enjoyed your stay and our facilities, I am sure that all our hotel staff enjoyed attending to your needs so that you could enjoy your vacation. We cannot wait to have the opportunity to serve you again. I hope you have an excellent day, Best regards!
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chastangs wrote a review Jan 2018
San Diego, California4 contributions3 helpful votes
The staff at the hotel were very accommodating. The girl who books your day trips is so knowledgable with trip and roads, so proficient on the computer and always helpful. They just need to update and put a little area aside for a bar, a real bar :))
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Date of stay: January 2018Trip type: Travelled with family
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Response from Hotelera C, Atención al Cliente at Hotel Maria Isabel
Responded 20 Jun 2018
Thank you for your wonderful review. It is our pleasure to know that you had a wonderful stay with us and that you enjoyed your stay from start to finish. It feels very rewarding to acknowledge how much our guests appreciate what we do and the service we have provide and the warmth of our people, making everything special. Thank you again for your kind comments, we wish to have you here again at your second home. Pd. I will check about the bar ;) Best regards. Aida Zamora
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romualdol2017 wrote a review Sep 2017
McAllen, Texas29 contributions21 helpful votes
The hotel was more than we expected. It was well designed, Rooms were a good size and very clean. The water pressure in the shower was incredible. Stay included an amazing full breakfast buffet. Their pool was very well designed. Hotel was close to everything. The staff was friendly and courteous.
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Date of stay: September 2017
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Trip type: Travelled as a couple
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LOCATION
MexicoPacific CoastColimaColima
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Frequently Asked Questions about Hotel Maria Isabel
Which popular attractions are close to Hotel Maria Isabel?
Nearby attractions include El Tortugugario (1.2 km), Grutas de San Gabriel (0.9 km), and Monumento Puertas Del Camino Real (0.7 km).
What are some of the property amenities at Hotel Maria Isabel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Hotel Maria Isabel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Maria Isabel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Maria Isabel?
Conveniently located restaurants include Barrio de Quilmes, Tuk Tuk, and Adobe Pizza.
Are there opportunities to exercise at Hotel Maria Isabel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Maria Isabel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Hotel Maria Isabel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.