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2018/02/05 2018/02/06
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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    011 34 518 88 96 35
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    2018/02/05 2018/02/06
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     64 people are viewing this hotel
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    US$453
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    Traveller (6235)
    Pool & Beach (1754)
    Room & Suite (664)
    Overview
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “fish” (553 reviews)
    “maya palace” (211 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Rooms
    05 Feb06 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (7 829)
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    1 - 5 of 5 131 reviews

    Reviewed yesterday via mobile

    This is our 3rd stay at Barcelo Maya Place and the trip was great. We think we have the resort figured out to the point of knowing how to maneuver around the huge property. For the Crash my Playa event the stage is the furthest...More

    Thank Travis O
    Hotel's Favourite
    Reviewed 5 December 2017

    I did my Wedding at the Barceló Maya Palace in the Gazebo. We are so happy and thrilled with our experience! For the wedding, we booked in June and had the wedding in November. It was a long and rather frustrating process to plan cause...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank LovelyLu88
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 8 December 2017

    Dear Guest, First and foremost, Congratulations! Thank you for choosing to spend such an important event with us at the Barceló Palace where our goal is to make our home feel like yours. Thank you very much for sharing this great review of your recent...More

    Reviewed 2 days ago

    Just got back yesterday from this beautiful resort. Aside from the cooler weather, everything was perfect. The staff could not have been nicer, the food delicious, decor was awesome. I can't wait to return.

    1  Thank Jaynewoods
    Reviewed 2 days ago via mobile

    Unimpressed, way overrated and overpriced. The bartenders actually complained about a $1.00 usd tip I gave them. This is an all inclusive resort that also only has low end alcohol. Our second day here the maid showed up at 4:15 to clean our room. There...More

    Thank Chris P
    Reviewed 3 days ago

    Took my daughter and she was equally impressed Stayed in January and the weather was a little cool The food at Rodizio is by far the best I’ve had on any all inclusive The best filet mignon and soup and please order a Mayan coffee...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Cynthia S
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 2 days ago

    Dear Cynthia, First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Palace hotel this time around, it is indeed a great source of satisfaction to...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$296 - US$583 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, BookIt.com, Expedia, Orbitz, Travelocity, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras
    Add Photo Photos
    Traveller (6235)
    Pool & Beach (1754)
    Room & Suite (664)
    Dining (628)
    Hotel & Grounds (3586)
    Family and Play Areas (129)
    Bathroom (93)
    Business Centre & Event Rooms (35)
    Nearby
    Nearby HotelsSee all 17 hotels in Puerto Aventuras
    Barcelo Maya Colonial
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    Barcelo Maya Tropical
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    .10 km away
    Barcelo Maya Caribe
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    .30 km away
    Barcelo Maya Beach
    8 886 reviews
    .42 km away
    Nearby Restaurants
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    Cafe Ole
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stella O
    20 January 2018|
    AnswerShow all 2 answers
    Response from georgerU885EH | Reviewed this property |
    They are fairly liberal in general. At buffets you can definitely always wear shorts.
    1
    Vote
    roz_robin
    16 January 2018|
    Answer
    Response from Mark W | Reviewed this property |
    I just used dollars, and the Exchange rate is twenty pesos equals one dollar. I did see ppl exchanging dollars for pesos at the checkin desk at the hotel. Also at the airport I saw a place.. good luck. I have another group... More
    0
    Votes
    Room Tips
    "Get your mattress cover removed right away. Its like sleeping on a tarp in the topics."
    Read review
    "If you can, upgrade to the Premium Level pool view."
    Read review
    "Check the room before you move in. If you wish to have another location talk to the front desk, they are nice..."
    Read review
    "Rooms closer to the beach (and away from the roadway) are probably quieter"
    Read review
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