We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Maya Colonial

Save
Traveller (6070)
Pool & Beach (1725)
Dining (514)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“jalisco building”(104 reviews)
“seafood”(300 reviews)
View all reviews
What's included
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
4 Star Hotel
Offers from Barcelo Maya Colonial
Special Offer: Up to 35% - Caribean
Hotel deals
View all hotel information
Location and contact
Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Hotel website
32,5 km to Cozumel Airport
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$346.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "77d3b8b4159d45dc99ee653190cd0ed3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":586539,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78897815],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2018},"checkout":{"day":31,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":346,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"77d3b8b4159d45dc99ee653190cd0ed3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":346,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":346,"highestMetaPriceDisplay":-1,"hotelName":"Barcelo Maya Colonial","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc3ZDNiOGI0MTU5ZDQ1ZGM5OWVlNjUzMTkwY2QwZWQzIiwiQUlLIjoiMWYyMDc1MjIyOGViNDE5MGEyODg2MDRjZTBiNTRhYTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/07/2018", "checkOut": "31/07/2018", "lowestPrice": "US$346", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78897815":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (7 062)
Filter reviews
3 870 results
Traveller rating
2 124
1 108
372
169
97
Traveller type
Time of year
LanguageEnglish
More languages
2 124
1 108
372
169
97
Show reviews that mention
All reviewsjalisco buildingseafooda la carte restaurantsmini golfair transatother resortsgreat resortplaya del carmenjapanese restauranttropical poolbowling alleysanta fekids water parkbarcelo mayapalm treesfamily vacationkids club
FilterEnglish
Updating list...
1 - 5 of 3 870 reviews
Reviewed today

We just came back from our Mexican vacation. We have been going to Barceló Maya Grand Resort over the last 12 years consecutively. We love staying at the Colonial because it feels so authentic Mexican but any one of the hotels in the resort is...More

Thank desiluproductions
Hotel's Favourite
Reviewed 26 May 2018 via mobile

Came back to the Barceló Maya Colonial after 10 years and was pleasantly surprised with the service, cleanliness, upkeep and improvements this resort has. The beaches are very nice, with a little bit of rocks here and there but as beautiful as the Mayan Riviera...More

4  Thank yourugua
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded 27 May 2018

Dear Yourugua: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend here. I appreciate your...More

Reviewed yesterday

Absolutely loved this place! Very clean, family oriented, safe and so nice! It was perfect and I loved the plaza mercado! The staff were very organized, attentive and helpful. The beach was incredible and the rooms were very clean on a daily basis! Coming back...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank raquelita16
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded today

Dear Raquelita16: Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The...More

Reviewed yesterday

Reception is the worst checking should not take more than 10 to 15 minutes I was there for an hour to checking... worst service I encounter in my life. People traveling with children front desk should make a exception and try to give the room...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank ariamc2017
Reviewed yesterday

9 trips to the Caribbean and this resort is the biggest and best. awesome snorkeling and beautiful pools. the staff is a lot of fun and the resort is so big that you almost can't get bored spending a week there. The possibilities are endless....More

Review collected in partnership with Barcelo Hotels & Resorts
Thank csmith283
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded today

Dear Csmith283: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$195 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$195 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (6070)
Pool & Beach (1725)
Dining (514)
Room & Suite (506)
Family and Play Areas (147)
Amenities (129)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
galinav
17 July 2018|
AnswerShow all 4 answers
Response from ssantos4 | Reviewed this property |
Hello traveller! I would definitely book the seafood restaurant and the steak house. The Japanese is good too especially because it’s enteraining (book the tepanyaki not the a la carte table). Skip the Spanish... More
0
Votes
Nathan & Marla M
15 July 2018|
AnswerShow all 2 answers
Response from Mike N | Reviewed this property |
From what ive seen in my previous trips is that the 1000 is split up among different things and the entire amount cant be used at one time. Ex. 100 credit max for the spa. Massage will be give or take 250 (much higher than... More
0
Votes
danachorvat73
14 July 2018|
AnswerShow all 5 answers
Response from takethetriptravel | Reviewed this property |
I didn't experience the catamaran on this trip. From what I saw, they have experienced people who accompany you. They have regular TV with cable. Mostly in Spanish. I did change the settings on one channel and got English... More
0
Votes
Room Tips
"For quiet/convenience, choose Jalisco building (further from theatre) and try for room near pools - very long..."
Read review
"In my opinion, there is not a bad seat in the house"