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Barcelo Maya Colonial

Traveller (6293)
Pool & Beach (1926)
Hotel website
Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750 Mexico See on map
Name/address in local language
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
4 Star accommodation
Additional information
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Offers from Barcelo Maya Colonial
Special Offer: 55% off
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (7 439)
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2 217
1 154
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2 217
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Show reviews that mention
All reviews jalisco building seafood a la carte restaurants mini golf air transat other resorts playa del carmen japanese restaurant great resort bowling alley tropical pool kids water park palm trees barcelo maya kids club huge resort water sports
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1 - 5 of 4 040 reviews
Reviewed yesterday

I felt some items could have been better, several restaurants saying not available yet when we went they were empty. Seafood at beach buffet superior to Colonial. Fountains in pools not working, not enough bar staff at the pools. No entertainment at our location and...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank jeffY5484XS
Hotel's Favourite
Reviewed 6 September 2018 via mobile

Barcelo is truly a beautiful resort. It’s clean , the people are so nice. Everything is accessible to you. Jet ski, parasailing,scuba, swimming with the dolphins, volleyball, etc. they have everything here!!!!!of course for an extra charge but it’s all inside the resort. Everything about...More

1  Thank Marilyn A
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded 8 September 2018

Dear Marilyn A: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill...More

Reviewed 2 days ago via mobile

Since I arrived I’ve found the people have been really nice and kind. The room is always clean and tidy. The most thing I like from this place is the entertainment team. There is sooo many activists to join in!!! Zumba is my favourite Antonio...More

1  Thank whippetEngland
Reviewed 3 days ago

Stayed at Barcelo Maya Colonial with my husband and a group of friends. Room was always damp and smelled like mildew. Ants were always crawling in the bathroom. Shower took 15+ minutes to get warm. Needed to call housekeeping several times to get the fridge...More

Review collected in partnership with Barcelo Hotels & Resorts
2  Thank Dnb5393
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded 2 days ago

Dear Dnb5393: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad...More

Reviewed 3 days ago

I am posting this review for my parents, who just came back from vacation and don't want to create an account with tripadvisor. Here it is: We stayed at the Colonial 14 days. Both or us are seniors. Check in was ok, but our room...More

1  Thank Diana G
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded 2 days ago

Dear Diana: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our...More

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Hotel Amenities
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Travellers' Choice
2018 Winner
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Contact Information
Hotel website
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
US$175 - US$431 (Based on Average Rates for a Standard Room)
Also Known As
barcelo maya colonial hotel puerto aventurasbarcelo puerto aventurasbarcelo hotel puerto aventurasbarcelo colonialbarcelo maya colonial beach resortbarcelo maya caribe & beach resortbarcelo maya tropical & colonial beach
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
Traveller (6 293)
Pool & Beach (1 926)
Room & Suite (597)
Dining (552)
Family and Play Areas (148)
Amenities (130)
Business Centre & Event Rooms (10)
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Premium Level at Barcelo Maya Palace
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Questions & Answers
Ask a question
18 October 2018|
AnswerShow all 4 answers
Response from Soloho | Reviewed this property |
and remove spaces
16 October 2018|
AnswerShow all 2 answers
Response from here_in_calgary | Reviewed this property |
The main pools (where most guests lounge) have a gentle grade from end to center >>> ankle deep at entrance to around 4-feet deep in the middle
I booked the Tropical/Colonial. My confirmation says this: Hotel Advisories: 1) Guests booking "Superior ROH" room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex. I dont' mind if i'm at either the tropical or colonial but i don't want to be in the beach/caribe area (I know it's nice but I prefer the tropical/colonial location). Does the above advisory mean i could be any of the four or does it mean if i booked tropical i could be placed in tropical or colonial? Thanks!
12 October 2018|
AnswerShow all 4 answers
Response from Angie S | Reviewed this property |
It means you could wind up in any of the four and they even sometimes "upgrade" to palace as well depending on how busy the different sections are but usually if you email enough in advance you can get what you want or close... More
Room Tips
"We asked for a double bed room, not 1st floor, and close to pool and that is what we got :-)"
4 days ago
Read review
"Go somewhere else."
2 weeks ago
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"the junior suites are a nice upgrade"
3 weeks ago
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"Select Premium Level Booking with Ocean View"
09 Sep 2018
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