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Travelodge Chippenham Leigh Delamere Eastbound

Traveller (49)
Room & Suite (40)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Paid Internet
Paid Wifi
Wheelchair Access
Room features
Non-smoking rooms
541Reviews
72Photos
8Q+A
55Room tips
Traveller rating
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  • 73
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  • English
Popular mentions
I booked a 9 night stay on flexi rate, cancelled after 2 nights, and have been chasing my refund for the remaining 7 nights ever since! Staff has been very friendly and professional, but head office doesn't action the refund! Unacceptable!
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Review collected in partnership with Travelodge
Response from TravelodgeUK, Molly from the Social Media Team at Travelodge Chippenham Leigh Delamere Eastbound
Responded yesterday
Thank you for submitting your review. We are sorry to learn of your disappointment following your recent stay with us. We hope to ensure all of our guests have a pleasant stay, and we are sorry that we did not achieve this on this occasion. If you wish to contact us directly to leave more feedback please get in touch with our Customer Services team via our website. Thank you again for your comments.
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Convenient overnight stop giving value for money and good customer service.Quieter than I imagined given its location . Useful discount on use of the dining facilities at the services.A good stopover with easy access to motorway network.
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Review collected in partnership with Travelodge
Got to the hotel after dark travelling from Middlesbrough to go to the Roman bath the following day. Nearest parking spot was about 100mts away. Two weeks later I have received a notice to pay A £60 fine for staying more than two hours. Didn’t see a sign at all but having
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Stayed here on 8th December 2018 as my partner and I wanted to visit the Bath Christmas Market (we was travelling from London) but we did not want to pay loads for a hotel and the hotels in Bath centre were very expensive. I didn't expect the hotel in itself to be fab as I
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Response from TravelodgeUK, James from the Social Media Team at Travelodge Chippenham Leigh Delamere Eastbound
Responded 3 weeks ago
Thank you for reviewing our Chippenham Leigh Delamere Eastbound Travelodge Hotel. We're happy to hear that you were pleased with the quality of your room during this stay with us but we do apologise that you weren't too happy with the hotel's location and the internal noise experienced during this stay. We do have staff patrolling the corridors every 2 – 3 hours, and if other customers are making noise that may cause disruption to our guest’s, we have procedures in place to intervene with this. However we apologise if we were unsuccessful in ensuring you a peaceful stay on this occasion. Please rest assured the hotel managers check Tripadvisor reviews of their hotels so your comments will be reviewed by the hotel's team. Thank you again for leaving this review and we do hope that you choose to stay with us again in the future.
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I will just paste the email I sent to the person who booked the room because it sums it all up: Thanks for your time chatting earlier about this, I was just surprised at the standard of the room I was in! I have attached a photo of the bathroom taps and overflow which I dont
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Response from TravelodgeUK, Molly from the Social Media Team at Travelodge Chippenham Leigh Delamere Eastbound
Responded 5 weeks ago
Thank you for taking the time to review our hotel. We are really sorry to hear that you had many issues during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. As your experience was not up to our usual standards, could we kindly ask you to contact our Customer Services Team via our website help form, with a copy of your review, so that we can look into this further for you. Thank you again for your feedback, and we hope to hear from you soon.
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Yes, as you come off the M4 going into the LDM Services (West) there is a small turning on the left hand side (With No Entry Signs)If you have booked with the Travelodge East Side, No problem, take it steady as the road is a bit uneven as it is mainly farm traffic that uses it. We use the Travelodge East as it’s always cheaper, don’t know why. On returning back over to the West Side, again take it easy as you come out of the small turning as traffic comes past there very fast. If you don’t like Motorway Services Food, once we are back on the M4 we come off at Junction 18 on to the A46 heading South for about 3 Miles to the Tollgate on the right hand side, for a fabulous breakfast and fantastic views across the fields to Bristol and Welsh Hills.
1 vote
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Hi. Is there anywhere reasonably local and low cost to eat dinner? Thanks!
sorry only just seen this and I am afraid I have no idea but I think there were some of hte usual chains there maybe KFC or similar Helen
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What's the latest time you can check in?
Thank you for your question. Yes you can. Customers can check-in to our 24 hour manned desks, any time after 3pm. If you would like to arrive any earlier then our Hotels offer an early check-in service for a fee of £10.00 which allows guests to check-in at 12 noon. We would kindly advise to contact our customer service team if you shall be arriving late and we can make our team at the hotel aware of your arrival. Alternatively, you can call the hotel directly. We hope this information helps.
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Hi If you contact the hotel there will sort it out for you :)
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12
"Maybe about 5 miles away in Chippenham?"
"Excellent, clean and well kept "
"takes a while to work out light switches"
"ask for an even numbered room"
"Rooms at the back are further from the motorway and therefore quieter."
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PRICE RANGE
US$47 - US$84 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge chippenham leigh delamere eastbound hotel chippenhamchippenham travel lodgechippenham travelodgetravel lodge chippenham
LOCATION
United KingdomEnglandChippenhamLeigh Delamere
NUMBER OF ROOMS
70
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