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Carretera Transpeninsular Km 29 La Jolla, San Jose del Cabo 23400 Mexico
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (3049)
360
Panoramas (23)
Pool & Beach (678)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/11/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Krystal Grand Los Cabos
Updated 21/11/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 60 in San Jose del Cabo
Location
Cleanliness
Service
Value
Krystal Grand Los Cabos All Inclusive, localizado frente al Mar de Cortés, en Los Cabos, te invita a disfrutar unas excelentes vacaciones rodeado de un exclusivo ambiente sofisticado y con una esmerada atención. Sus inigualables instalaciones comprenden cuatro piscinas, gimnasio, club para niños y otro para adolescentes, al igual que completos servicios de spa y una hermosa playa de arena dorada. Su plan Todo Incluido, ofrece una amplia gama de opciones de alimentos en sus diversos restaurantes, así como gran variedad de bebidas y cocteles disponibles en los bares. Además, para la diversión y entretenimiento de toda la familia, tiene un programa de actividades diarias, mientras que para el viajero de negocios, cuenta con facilidades para reuniones y eventos. Las habitaciones, decoradas con un bello estilo contemporáneo, están climatizadas y brindan servicios y amenidades únicos para disfrutar una estancia llena de comodidades, dentro de un ambiente sereno y sumamente acogedor. ¡Ven a disfrutar unas inolvidables vacaciones de playa en Los Cabos, hospedándote en Krystal Grand Los Cabos All Inclusive!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Aerobics
Billiards
Entertainment staff
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
Spanish

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
11Restaurantswithin 1 km
1Attractionwithin 1 km
2997Reviews615Q+A100Room tips
Traveller rating
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Popular mentions
Natasha S wrote a review Today
1 contribution
Alberto was the best bellboy ever he made my trip awesome things weren't going well on my first day he found me crying outside due to room issues he helped me get a better room and took me to it he also me check out so from beginning to end he was my hero ❤️
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Date of stay: May 2022Trip type: Travelled
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Voltaire G wrote a review 22 May
Coronado, California3 contributions1 helpful vote
Year after year they constantly impress us! Thank you so very much for everything. The staff are always kind and welcoming. A special thanks to Eduardo Acosta for helping us celebrate our friend, Veronica in such a special way! Other honorable mentions are: Sergio and Yolanda at the buffet and Pablo and Pedro at the pool bar, Socorro and Felix at the Grill. Thank you all and we will see you again next year!
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Date of stay: May 2022Trip type: Travelled
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Response from Social Media Executive KGLC, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded yesterday
Dear Voltaire. Firstly we would like to thank you for choosing our Krystal Grand Los Cabos hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards. Jimena Acosta. Social Media Executive.
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Julie H wrote a review 19 May
1 contribution1 helpful vote
had the best time ever at Krystal❣️❣️❣️❣️ because of JULIA 👍🏼👍🏼👍🏼 the activities at the hotel were fabulous... i loved the volleyball & the water aerobics & if that wasn't enough, the 3 hour tour downtown was my most favorite....🥰😍😘
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from Social Media Executive KGLC, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded yesterday
Dear guest. Firstly we would like to thank you for the lovely review you shared following your recent visit to our Krystal Grand Los Cabos hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards. Jimena Acosta. Social Media Executive.
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Rmarie29 wrote a review 18 May
Miami, Florida5 contributions1 helpful vote
We stayed at the Krystal Grand for seven days and were quite underwhelmed with the facilities. However, I would like to say that from the moment we got off the airport transportation we were greeted and helped by Moises who is fantastic. He made sure to go out of his way to accommodate any questions we had, helped our family book reservations at the Japanese restaurant and recommended authentic Mexican restaurants to visit in the city. For the not so great - pictures on their website are clearly outdated and I would not consider this to be a 4 star resort like they advertise it to be. The doors leading to the balcony in our room did not close properly and caused the air conditioning in the room to not turn on. When maintenance came to address this issue they simply slammed the doors together and told us this was a non-issue, this caused us to not to be able to open our balcony doors since we did not want to deal with the hassle of the air conditioning sensors malfunctioning. Run don’t walk if you want to get a lounge chair under an umbrella by the pool. It seems that people go very early, throw random pieces like shoes sunscreen or other personal belongings to claim lounge chairs in the shade. By 9 AM there’s absolutely no shaded chairs left to be had. There is no pool service at the adults only pool which I found bizarre, you have to walk/swim to the pool bar to get any drinks. At the main pool there is pool service but might as well not have any since they take over 30 minutes to bring you a drink order. Monday through Thursday there’s only the Buffet open for breakfast causing big lines and waiting times especially on Mondays when most people are checking out. On three occasions I asked bartenders to make the “drink of the day” that is advertised on their daily bulletin and on two of these occasions I was told by the bartender that they were not familiar with the drink of the day - Completely unacceptable since it seems very easy to solve this communication issue with their bar staff. There is only entertainment on two nights of the week, otherwise nothing goes on during the night time. The food at the three restaurants is subpar. The Japanese restaurant is the best of the three. They seem to have a Mexican restaurant but it did not open the seven days we were there. Pack your patience for the snack bar by the pool as the lines are extremely long especially during the weekend. I will say that the ice cream from the coffee shop in the lobby is fantastic and might have been the highlight of the trip for me. I hope this review helps people like me who were expecting a true four-star resort to get clarity and adjust their expectations. The place needs a lot of TLC and could really use a lot more staff to be even remotely close to a four-star experience.
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Date of stay: May 2022Trip type: Travelled
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Response from Social Media Executive KGLC, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded yesterday
We greatly appreciate the time you spent to review your recent experience in our hotel, at Krystal Grand Los Caboswe always strive to exceed guests' expectations and your comments will help our teams reach that goal. According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. We are sorry to read that our buffet offer did not meet your expectations in terms of flavor, our professional Chefs strive to impress our guests with high standards and the possibility to savor the best of our local cuisine as well as a great selection of international delights. However as we receive guests of all nationalities and ages, we try not to over spice the dishes in order to please all palates, for this reason there is a wide spice station included in our buffet for our guests to help themselves and season their dishes to their liking. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion and we regret not being immediatley informed at réception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel, for a future occasion, please do not hesitate to contact the réception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas. Best regards. Jimena Acosta. Social Media Executive.
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Tom S wrote a review 17 May
1 contribution1 helpful vote
We had a very good time my wife and I. The lodging was fantastic the views were great. But most of all the service was very very good. I thanked Moisés García for all his assistance in get my wife and I safe travel solutions back and forth to San Jose Del Cabo.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from Social Media Executive KGLC, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded 5 days ago
Dear Tom. Thank you very much for sharing this great review of your recent stay at Krystal Grand Los Cabos. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards. Jimena Acosta. Social Media Executive.
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PRICE RANGE
US$174 - US$401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bel air collection resort & spa los cabos hotel san jose del cabo, bel air collection resort and spa los cabos, playa del sol los cabos
FORMERLY KNOWN AS
Bel Air Collection Resort & Spa Los Cabos
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
429
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Frequently Asked Questions about Krystal Grand Los Cabos
Which popular attractions are close to Krystal Grand Los Cabos?
Nearby attractions include Costa Azul (0.2 km) and Playa Acapulquito (1.1 km).
What are some of the property amenities at Krystal Grand Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Krystal Grand Los Cabos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Krystal Grand Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Krystal Grand Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Krystal Grand Los Cabos?
Conveniently located restaurants include Fabric Sushi Bar, Sardina Cantina, and 7 Seas Seafood Grille.
Are there opportunities to exercise at Krystal Grand Los Cabos?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Krystal Grand Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does Krystal Grand Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.
Is Krystal Grand Los Cabos accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.