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Carretera Transpeninsular Km 19.5, San Jose del Cabo 23400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 22/05/05
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Free cancellation until 22/05/03
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (3138)
Panoramas (129)
Videos (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/06/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Paradisus Los Cabos
Updated 20/06/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#20 of 59 hotels in San Jose del Cabo
Travellers' Choice
Beachfront luxury resort located 15 miles from the airport over a unique swimmable beach. Seven restaurants offering world class à la carte cuisine including an international buffet restaurant for all day dining and 7 bars. Lush gardens, terraces and open areas for weddings and events A unique experience for every guest, from exclusivity for all. Enjoy life-enriching experiences by Paradisus with our professional and caring staff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Indoor play area for children
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Family Resort
Bay View
Languages Spoken
Hotel links
Special Offer:Book now on our website
2598Reviews717Q+A100Room tips
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Popular mentions
Ashley M. wrote a review Nov 2021
1 contribution
If I could rate this place 100 stars I would! We have been to Paradisus numerous times on vacation, & when we decided to get married we chose Paradisus as our venue. We worked primarily with Apolo Calderon & Ariadna for the planning & they made it so easy! They brought in all of the vendors & made planning the event a breeze!!! The wedding was phenomenal & executed perfectly! Everyone had a fabulous time at the resort & everything was so gorgeous. Very cost effective & a dream wedding! I cannot thank the team at Paradisus enough! I highly recommend this place for vacation or your dream wedding!
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Date of stay: October 2021
Marie M wrote a review May 2021
Los Angeles, California5 contributions2 helpful votes
Hotel's Favourite
Amazing getaway if you're travelling with young kids. My husband and I needed a real vacation after this past year with a toddler at home so after getting our vaccines we decided on Paradisus. If you're interested in not having to plan or think about what to do and just want to relax and have activities for your kids available if you're interested then this is the way to go. The food is good the ceviche and aguachile at the lunch spot and Mole were my favorites. The service is amazing, everyone works really hard, they're attentive, say hello, and do their best even when they're slammed. A very special shout out to the ladies who run the Kids Club, they were wonderful with our 2-year-old, they even threw a dance party for her while she was having a meltdown because I had a meeting, Omar Tores/T and Javier our server who had the best attitude and cracked us up, Estella and Diana seriously the best bartenders who were kind enough to get us through the vacation with lots of milk our housekeeper who was so thorough and accommodating (room 1520) and our room service attendant from Turkey so so kind! We can't wait to go back with more family, friends, and kids. Make sure to sign up for Melia rewards to get a discount!!! Honestly, we're usually the boutique hotel, path less traveled types but as newish parents who needed a break and this was perfect. Don't forget to call about a car seat for the hotel transfer so you don't need to bring yours.
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Date of stay: May 2021
2 Helpful votes
Response from Guest Service Center MHI, Other at Paradisus Los Cabos
Responded 21 May 2021
Dear Marie M Nothing brings me more joy than reading this type of comment about the outstanding staff we have, because, in the end, is our staff that makes all the difference, with warm welcomes and attentive care throughout your stay, I will gladly pass on the positive feedback to the staff. Always consider us your home away from home. Best regards, Guest service center management
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MCameron927 wrote a review Nov 2021
Matteson, Illinois21 contributions12 helpful votes
My wife and I traveled to Paradisus Los Cabos during November of 2021 for our 10th Anniversary. We had an excellent time. We stayed in an Oceanfront reserve room which gave us access to LA Palapa where we had A la Carte breakfast every morning. We also had access to the Reserve Lounge which had top shelf alcohol such as Don Julio 70. Our butler Diego was able to set up a private table with cake in the Reserve Lounge one night so my wife and I could celebrate our anniversary with our friends in private. All of the food options on the resort were great but Mole was by far my favorite. Excellent drinks and the food was great. I'd have to say my favorite part about this resort were the people. Starting with Diego our butler and in particular Omar, Jonathan, & Alejandra from activities. They did their absolute best to make sure there was always something fun going on. Josue at the front desk was also very helpful. My only two issues with the resort were our room had an occasional off putting odor whenever the AC was not running. And the one night we ate at the Italian restaurant it seemed like it took a very long time for the food to come. Nonetheless I would still highly recommend this resort. If you're looking for some extra perks and to get away from kids then the Reserve is the way to go, it's definitely worth the extra cost. Also the resort is only about a 20-25 minute cab/uber ride away from Cabo San Lucas downtown where all of the beach parties and nice restaurants are if you want to get away from the resort.
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Date of stay: November 2021Trip type: Travelled as a couple
Response from Guest Service Center MHI, Other at Paradisus Los Cabos
Responded yesterday
Dear MCameron927, We greatly appreciate the good rating you have given us and at the same time, we thank you for letting us know what were the reasons that did not allow us to achieve the highest rating in all the areas. We assure you that for us, it is very important to read and know the comments that our guests have about us, as these help us to improve every day, so all these details will be share with our team. On behalf of Paradisus, We hope we can have the opportunity to change your perception and to not only meet but exceed your expectations during your next trip to our destination. Best regards, Guest service center management
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oddesseym wrote a review Nov 2021
Washington DC, District of Columbia17 contributions7 helpful votes
We loved Paradisus and truly enjoyed our stay here! The location, the views and the decor was phenomenal! This seems to be more of a family hotel rather than both a family & adults only hotel but I would definitely recommend it to others and would definitely come back. My biggest complaints about Paradisus are just check in and Gabi Beach Restaurant. I hope that both check in and Gabi Beach improves when I do return. The beach at this hotel was absolutely gorgeous and safe to swim in!!! They also released turtles while we were here which was such a cool experience! I also really love that this hotel reuses its cups and doesn't use straws!. The food and drinks were great and everyone was so pleasant! Check in was a bit unusual and awkward. Reserve guests don't check in at the front desk like other hotels. Instead, you take a bit of a walk to the back of the hotel to a separate office. There was another couple checking in at the same time and they checked us in together. The couple's card declined and I'm sure it was uncomfortable for them because there was no privacy, they sat all of us right next to each other. It would be nice to check in at the front desk where there is a bit more space between the receptionists and everyone isn't within earshot of your business. It also took 2 and a half hours to get checked in. We arrived at 3pm and didn't get into our room until almost 5:30 pm. Couldn't even salvage any sunlight we had that day because we spent our afternoon just waiting in the lobby. Gabi Beach Restaurant. The experience at this restaurant alone soured otherwise perfect days at this hotel. Everyone we encountered at Paradisus had absolutely wonderful customer service except for at Gabi beach. So first, the overall service at Paradisus is slow. The 1st night we ordered room service, it took an hour and 45 minutes to come and when it did it was ice cold. However, all the other times we ordered room service, the food came at a reasonable time and was warm. At other restaurants the food sometimes took a while and other times came quickly but it never took too long. Now, as for Gabi Beach, we ate here every day because it has the best food options which sucked because the service here was absolutely terrible. The 1st time we ate here they sat us, a group of 2, along with 3 other groups of 2 at the *same time*. So we patiently wait because we see that the restaurant is busy. 20 minutes go by, 30 minutes goes by, then 45, then an hour with no service, not even a drink. As we continue to wait we try flagging down waiters but they ignore us. At this point the other groups of 2 have gotten water, their drinks, then their appetizers, their meals and finally their desserts, mind you we're all sitting in the same row. We flag a waiter down and before we could even finish saying anything he starts walking away and says I'm going to check on your order. And because he's already walking away we basically have to shout across the restaurant for him to hear us and tell him "what order ? there is no order to check on! no one has taken our order since we've been seated". There was another instance where the order came and it was wrong, we told the waiter and he said he was going to the kitchen to fix it, after waiting another 15 minutes I decided to just go to the kitchen myself because the rest of my food was cold at this point and on the way to kitchen I see our waiter cleaning a table. smh. The kitchen fixes my order and our waiter never comes back with what we asked for and also never even realizes that we just got it by ourselves. The restaurant supposedly opens at 11 and closes at 6 which is not true, we arrived at 5:38 one night and one of the male waiters very rudely told us they were closed, turns his back as we're still talking to him and just walks away. He just completely disregarded us after we just saw him speaking to a caucasin couple with manners. We also tried ordering food at 11:10 one time but they told us to wait and we didn't get around to ordering until almost 11:30. It's understandably a very busy restaurant. I just think they need better organizational skills, a better workflow and above all else wayyyy better customer service. The pool times are another downside to this hotel. We paid extra $$ for a swim out suite only to find out all pools close at 6. We like to spend our days at the beach and swim at the pool in the evening so that was a little bit of a disappointment. The adult pools are also ice cold. The main pool was the perfect temperature and had limited chairs but a lot of fun activities. Overall we still absolutely loved Paradisus & can't wait to come back one day!!
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Date of stay: November 2021
Response from Guest Service Center MHI, Other at Paradisus Los Cabos
Responded 2 days ago
Dear oddesseym, We greatly appreciate the good rating you have given us and at the same time, we thank you for letting us know what were the reasons that did not allow us to achieve the highest rating in all the areas. We assure you that for us, it is very important to read and know the comments that our guests have about us, as these help us to improve every day, so all these details will be share with our team. On behalf of Paradisus, We hope we can have the opportunity to change your perception and to not only meet but exceed your expectations during your next trip to our destination. Best regards, Guest service center management
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llj23 wrote a review Nov 2021
Sacramento, California360 contributions86 helpful votes
We just came back from a 7 day stay as a reserved guest and lack of personal care is a big let down. We've been to Paradisus Cancun and it was one of the best trips I've taken. What we liked about This resort: Very clean resort Wait staff was caring and gave great service Checked in was fast beautiful location felt Safe La Palapa - great food from breakfast to dinner Mole - great Mexican food Gabi Beach - plenty of choice for lunch Turtle release - Have to check when that happen yourself Tequila tasting - Diego was great!!! He made it fun and knowledgeable for us. Transportation to and from airport was great and smooth Cons: Upon our quick check in, we met our butler......and here is where it went downhill. He DID not.... show us around the property explained how to schedule and take our covid test did not offered to schedule our restaurant reservations til the next day..luckily I did that myself could not reserve a Cabana for us....they are only for families with kids but I saw plenty Cabanas that had RESERVE label on them...so we walked around and found open cabanas ourselves explained the amenities at the resort explained the activities are offered throughout our stay respond within a timely manner when asked about changing restaurant reservation, specific activity that we want to do.. follow up with anything schedule our transportation to and from hotel even when I asked him twice to do. So I did it myself. All he did was send me a schedule of activities with no follow up. The whole resort was short on staff but we still tipped because they were so kind and nice. We had high hope with this resort based on reviews when arriving but definitely was a let down based on what we experienced.
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Date of stay: November 2021
Room Tip: Get OCEAN FRONT...great view
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Response from Guest Service Center MHI, Other at Paradisus Los Cabos
Responded yesterday
Dear joe w, Thank you for sharing with us your most recent accommodation experience at our hotel. We are glad to know that you enjoyed the time you spent with us to the fullest; however, we are also sorry that your accommodation has had some ups and downs. We thank you for sending us these comments so that we in turn can share them with the rest of our team and thus we can implement improvements in the services that our hotel offers. We can assure you that these improvements will be implemented immediately so that the next time you visit us you can enjoy the great qualities and service that only Paradisus can offer. Best regards Guest service center management
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US$381 - US$710 (Based on Average Rates for a Standard Room)
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MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
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Frequently Asked Questions about Paradisus Los Cabos
Which popular attractions are close to Paradisus Los Cabos?
Nearby attractions include Cuadra San Francisco (0.9 km), Chileno Beach (5.4 km), and Wild Canyon Adventures (6.1 km).
What are some of the property amenities at Paradisus Los Cabos?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Paradisus Los Cabos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradisus Los Cabos?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Paradisus Los Cabos?
Yes, free parking is available to guests.
What are some restaurants close to Paradisus Los Cabos?
Conveniently located restaurants include Vela, El Meson, and Pan Di Bacco Merkado.
Are there opportunities to exercise at Paradisus Los Cabos?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Paradisus Los Cabos have airport transportation?
Yes, Paradisus Los Cabos offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Paradisus Los Cabos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Paradisus Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.
Is Paradisus Los Cabos accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.