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Fraccionamiento Diamante, Cabo San Lucas 23473 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Winter is Warming Up: Book with 45% off
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US$529
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (3237)
Dining (329)
Videos (3)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/02/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel Los Cabos
Updated 21/02/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 100 hotels in Cabo San Lucas
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Nestled on the southern tip of Mexico’s Baja Peninsula, the all-inclusive Hard Rock Hotel Los Cabos offers the perfect mix of rhythm and relaxation with the views to back it up. If the picturesque beach isn’t enough, soak up the sun at any of our 5 refreshing pools or experience endless activities and unbridled entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Room service
Safe
VIP room facilities
Laptop safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Hotel links
Special Price:Winter is Warming Up: Book with 45% off
2314Reviews338Q+A100Room tips
Traveller rating
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Popular mentions
Ava C wrote a review 16 Jan
2 contributions
I was nervous to travel while Covid variants are in the news, but now that I am back home safe and sound, without experiencing or hearing of any issues from other travelers, I am so glad we decided to take this trip. Hard Rock Cabo took every precaution to ensure guests were safe and having a good time. Food was amazing, as usual, and the service was over the top. Shout out to the best butlers around Chetan and Larios, they made sure our bellies were full and we had plenty of activities to keep us entertained.
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Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: All the rooms have a view and are above average.
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Response from Customer Care HRHLC, Owner at Hard Rock Hotel Los Cabos
Responded 2 days ago
Dear simplesthing, Thank you for publishing your review about the highlights of your stay at Hard Rock Los Cabos, it is such a great feeling to confirm your satisfaction with the service and amenities provided at the resort. The well-being of our guests is our top priority, that's why Hard Rock International implemented the worldwide program called Safe & Sound which ensures the safety of its guest in all of its hotels, cafes, and casinos. Rest assured that our Rockers Larios and Chetan shall be commended for their outstanding service which contributed to making your stay a delightful time. We appreciate the fact that you chose us as the spot to enjoy your vacation, we look forward to your next visit. Warm regards! Arturo Zapata Customer Care/ Hard Rock Hotel Los Cabos.
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gkm58 wrote a review Jan 2021
Sacramento, California15 contributions54 helpful votes
Hotel's Favourite
Just returned from a one week family vacation at the Hard Rock Los Cabos. It was husband, wife and two teenagers. We have stayed at close to 20 all inclusive resorts across Mexico, Jamaica, Turks Caicos and the Bahamas. This was our first stay at a Hard Rock Resort. First off, the service and personnel were top notch. Virtually everyone we encountered was pleasant, accommodating and very professional. Any requests we had were happily accommodated. On top of that, the hotel would follow-up with us to make sure our expectations were met. I always felt the staff wanted to make sure we were having a nice time. The hotel was beautiful and clean. The pools were very nice, and provided a variety of options if you wanted a more quiet experience or something more lively. Drink and food service was superb at the pools. The restaurants were really good. We go out to dinner quite a bit at home and to very nice restaurants. We thought the al la carte restaurants at Hard Rock were excellent. The Brazilian place was my least favorite, but maybe that was because it was our first night there and we were tired from our flight. Our order of favorites were the sushi place, steak house, Italian, Mexican, tepanyaki and Brazilian. We really liked the Mexican place for breakfast. They had several al la carte Mexican dishes that were great. Also recommend going next door to Nobu for dinner one night. It is pricey, but the food and setting for dinner at sunset is spectacular. We enjoyed the spa services, pool tables and walking on the beach. The 24/7 coffee shop was great. They have lots of desert, sandwich, gellato and snack options. There is a nice bowling alley, but we did not try that. Beach is clean and great for walking. We saw whales everyday on our walks which was fun. Only potential concern and we really needed to think about it, but the water temp in the pools varied from day to day. One day warm and another day not so warm, but other pools that day would be warm. Normally not a concern, but Cabo in late December and the temperatures are in the 70’s, so the warmer pool water makes a difference, particularly for the kids. The pandemic protocols were strict, which we really appreciated. Everyone was required to wear masks, numbers limited on elevators, tables were spaced out in restaurants and sanitizing stations were everywhere. Relative to other all inclusives we have stayed at, this was overall right near the top. Excellent property, good service and outstanding food options.
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: Decide if you want a quiet room. The music at night can be loud in certain locations.
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26 Helpful votes
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Response from Customer Care HRHLC, Propietario at Hard Rock Hotel Los Cabos
Responded 05 Jan 2021
Hello rockstar! Thank you so much for taking the time to share your experience with us, we are so glad to know you had an awesome time with your family and we are thrilled to know that you enjoyed the facilities and our services, we all work really hard every day to make your stay special. We really appreciate your words and your feedback, we hope to have the opportunity to host you again in a near future to provide you an amplified service to the fullest and exceed you and your family expectations. It was a pleasure having you here, remember to keep on rocking! Kind regards, Tania C. Customer Care Hard Rock Hotel Los Cabos
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Panihoz wrote a review 16 Jan
McHenry, Illinois6 contributions3 helpful votes
Let me preface this by saying this is our third trip to the Hard Rock Los Cabos… and each trip has gotten better! I’ll get the one negative out of the way: If you can avoid it, don’t stay in Bldg 5 (Echo). The view was great and we ended up staying in this room and not changing (which the HR offered) because of the view. But this building has the club for 2 floors in the middle of it so you hear the thumping of music until about 1am. That plus the awesome, but secluded—- poor guy manning it— juice bar starts setting up around 4:30a. So a quieter place would be any other building! Again, that is my single negative because there are soooo many positives!!! There are a lot of pools to choose from—depending on your mood (music or activities) and the view you want. All of the pool bars were open for you to swim up and enjoy and the service is always great. Dinners are good and this time we tried Ardea at Nobu next door which was really good. The steak and all the appetizers/soup & salad had awesome presentation on top of the great taste. Our favorite at HR is Ciao (Italian). The girl with the smoked cocktails was fun— and the drinks were killer. Bar service was great—- Lucero makes the best margaritas at the Sunlight lounge and Isa is the most wonderful server! Besides being attentive and giving great drink suggestions, she is a super person; very personable and made the nights fun! We made sure we sat in her area each night we went there, which was typically before and after dinner for the music and activities like bingo. Our concierge team of Axel and Jean-Paul were very helpful throughout the week, and we didn’t have to worry about pool chair or dinner reservations at all. They checked in with us often, too as we don’t ask for much! It was awesome to be taken care of. We really like this hotel and will be back—- definitely during this time of year so we can see the whales! That in itself makes this hotel the perfect destination, but the hotel staff and amenities put it over the top.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Customer Care HRHLC, Owner at Hard Rock Hotel Los Cabos
Responded 2 days ago
Dear Panihoz, Thank you for uploading your appraisal about the experience you lived at Hard Rock Los Cabos, we are utterly pleased to confirm your overall satisfaction with the service and amenities provided at the resort. We are saddened to know that your overall impression of your stay was affected by the amount of noise you experienced during the night. Rest assured that your feedback is of the utmost importance for us and shall be used to improve our services. By offering a wide array of leisure activities, we ensure our guests' entertainment throughout their stay. Our Rockers Axel and Jean-Paul shall be very happy to know that their service was a fundamental part of the success of your stay. We are grateful for the fact that you chose us as the location to spend your holidays, we look forward to hosting you again in the near future. Warm regards! Arturo Zapata Customer Care/ Hard Rock Hotel Los Cabos.
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Karen M wrote a review 15 Jan
16 contributions6 helpful votes
+1
We had a wonderful visit to the Hard Rock in Cabo! The whale watching from our stunning room and the infinity pools was amazing! The resort is beautiful and I admire the care the grounds crew puts into the palm trees and landscaping. We had fantastic service at the Hall of Fame pool. Many thanks to Ismeal, Kevin, Jerry and Jhanet!! Our Butler -Victor-made the trip especially nice with all his extra efforts, experience and ability to deal with everyone in the family! Marco took great care of us at the Sunbar ! Nikki in entertainment had us laughing and enjoying evening events. The food was delicious- my favorites were: room service breakfast, lunch at the HOF pool and a great night at Toro with waiters Victor and Samantha. We also had great transportation to and from the airport! Thanks to everyone at the resort for the efficient COVID testing and effective safety protocols. We all left healthy and happy!
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Date of stay: January 2022Trip type: Travelled with family
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Response from Customer Care HRHLC, Owner at Hard Rock Hotel Los Cabos
Responded 2 days ago
Dear Karen M, Thank you for sharing your adventure at Hard Rock Los Cabos, we are happy to have been the hosts of your vacation time at Los Cabos. By implementing the most strict quality procedures, we are able to provide outstanding customer service. It is our pleasure to inform you that our Rockers Victor, Marco, Victor, Samantha, and Nikki shall be praised for their services. We are grateful for the fact that you chose us as the spot to enjoy your vacation, we remain eager to host you again in the near future. Warm regards! Arturo Zapata Customer Care/ Hard Rock Hotel Los Cabos.
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Guadalupe C wrote a review 15 Jan
1 contribution
Had the best experience at this resort ! The customer service was amazing , from the concierge to the room service to the pool service! Thank you to Eric, Oscar, Angie from the spa , Marlen , Guzman, and Pablo (Picasso)!
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Date of stay: January 2022Trip type: Travelled with friends
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Response from Customer Care HRHLC, Owner at Hard Rock Hotel Los Cabos
Responded 2 days ago
Dear Guadalupec883, Thank you for sharing your review about your recent stay at Hard Rock Los Cabos, we are utterly pleased to know that you enjoyed your stay, especially the service at the Legendary Pool. Through constant effort, we improve our procedures day by day to deliver unparalleled service. It is with great delight that we take on the challenge of surpassing all expectations. Rest assured that our Rockers: Eric, Oscar, Angie, Marlen, Guzman, and Picasso shall be commended for their outstanding service which contributed to making your stay a delightful time. We appreciate the fact that you chose us as the spot to enjoy your vacation, we look forward to hosting you again in the near future. Warm regards! Arturo Zapata Customer Care/ Hard Rock Hotel Los Cabos.
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PRICE RANGE
US$286 - US$596 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
NUMBER OF ROOMS
639
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Frequently Asked Questions about Hard Rock Hotel Los Cabos
Which popular attractions are close to Hard Rock Hotel Los Cabos?
Nearby attractions include Cabo Party Fun (6.9 km), Eclectic Array Cabo (7.0 km), and La Turquesa Jewelry and Art (6.9 km).
What are some of the property amenities at Hard Rock Hotel Los Cabos?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel Los Cabos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Los Cabos?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hard Rock Hotel Los Cabos?
Conveniently located restaurants include WTF Burger Bar, Mamazzita Cabo, and Jack's Steakhouse.
Are there opportunities to exercise at Hard Rock Hotel Los Cabos?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel Los Cabos have an airport shuttle?
Yes, Hard Rock Hotel Los Cabos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hard Rock Hotel Los Cabos have airport transportation?
Yes, Hard Rock Hotel Los Cabos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel Los Cabos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.