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Hotel Blanco

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Avenida Coba Between Calle Gama Oriente y Calle Asteroide, Tulum 77760 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (17)
Room & Suite (11)
Pool & Beach (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/06/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/06/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#154 of 207 hotels in Tulum
Hotel Blanco Tulum in Tulum provides adults only accommodations with an outdoor swimming pool, a bar and a garden. This 3-star hotel offers a concierge service and a tour desk. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property.
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Location

Full view
82Good for walkers
Grade: 82 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Avenida Coba Between Calle Gama Oriente y Calle Asteroide, Tulum 77760 Mexico
Name/address in local language
Getting there
Cancun Airport110 kmSee all flights
Aerodromo de Playa Del Carmen60 kmSee all flights
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28Reviews4Q+A0Room tips
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Rima T wrote a review 09 Sep
1 contribution
Had an amazing stay at hotel blanco. The rooms were very clean and beautiful. Our receptionis Connie was super helpfull and gave us a lot of advice! Location was amazing. Would recommend this to anyone!
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Date of stay: July 2021Trip type: Travelled with friends
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Janene Mellor wrote a review Jul 2021
3 contributions1 helpful vote
The internet photos do not reflect the true nature of this hotel 1) pool filthy on the edges and cloudy water 2) complete ignorance when asking for extra beach towels and bathroom towels - the girl on reception was stubborn and then downright rude 3) construction site going on right next to the hotel The noise in the morning started from 7 am !!!! 4) tried to change rooms but the staff kept saying no availability for more than one night - that’s highly doubtful as the room I changed into had no one staying the following evening …….. nice trick that one 5) mattresses and pillows awful - very hard and not comfortable 5) first floor room 115 shower and sewerage blocked so absolutely stank of sewerage smells 6) miles away from the beach - but anyway they were covered in sargassum seaweed ( never saw any indication of this seaweed problem in tulum or any of the coast for that matter Overall I would not recommend this hotel My advice go to Holbox island - it was crystal clear water and amazing !!!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Laura Fanelli, Director General at Hotel Blanco
Responded 04 Aug 2021
Dear Customer Of course we remember, in fact the second day you asked us to reimburse you for your stay, because the beach was 25 minutes walk from the hotel, and you said that was not acceptable. When we showed you that this information comes in booking, you were complaining all your stay about non-existent things. How unfortunate that you write a comment to unleash your frustration, we hope that on your next trip you really book a hotel to your liking.
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Awol W wrote a review Jul 2021
Columbus, Mississippi151 contributions54 helpful votes
The blanco coffee bar is not worth the stop. 4 US dollars for the smallest large coffee. And Luke warm to boot. The service was slow. Not sure if I got what I paid for. Thought it was going to be a quick stop but was not. Smallest large coffe that was only 3/4 full.
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Date of stay: July 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Laura Fanelli, Director General at Hotel Blanco
Responded 04 Aug 2021
HellowAwolw, any comments about the hotel. The restaurant, is not part of the hotel, they sell us the brakfast. Kind regards.
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jorge c wrote a review Jan 2021
San Jose, California7 contributions8 helpful votes
Checking was disappointing. the young lady in the front did not explain how breakfast worked (since i paid for breakfast with me reservation). the waiter who helped me didn't even bother asking if i was a guest at the hotel. apparently guest who included breakfast in there stay had a different menu for breakfast. so they wanted to charge me for giving me food from the wrong menu. they told me that every morning i had to check in with front desk to get my free breakfast voucher. the next day i did as they said and the lady there said my stayed did not include breakfast. i told her i had reserved a presidential room and on my reservation said breakfast included. she made me wait until she "researched it". the following day i didnt even bother i paid to eat breakfast somewhere else. the experience was horrible. The staff need better training and actually act like they appreciate there customers. the room was nice and spacious. that is the only good thing about this place. there is no parking available, so they tell you to park across the street in the shopping center parking lot. your car is sort of safe there. if you're not worried of getting it towed or breaking into. i do not recommend this location. good location and nice rooms, but the staff needs better training. i did not feel welcome at all on my vacation. they didn't even tell me about the WIFI i had to search all over the room for it and the code. the signal was bad i skipped it and used my own mobile hotspot.
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Date of stay: January 2021
1 Helpful vote
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Vincent S wrote a review Dec 2020
3 contributions2 helpful votes
About abundance ? This is it. Tulum, the Hotel Blanco, the staff, the food, the locals, the culture and all sort of things to make experiencessssssssssssssssss. Abundance...this is it. Special thanks to Cam 🥰
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Date of stay: December 2020Trip type: Travelled with friends
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Hotel Blanco
Which popular attractions are close to Hotel Blanco?
Nearby attractions include Playa Santa Fe (0.4 km), Gypsy Bar (0.2 km), and Le Avventure Di Fabione (0.4 km).
What are some of the property amenities at Hotel Blanco?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Hotel Blanco?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
Is parking available at Hotel Blanco?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel Blanco?
Conveniently located restaurants include La Coqueta mexican food, Girafe Tulum, and BOTANICA Garden Cafe.
Are there opportunities to exercise at Hotel Blanco?
Yes, guests have access to a pool during their stay.
Does Hotel Blanco have an airport shuttle?
Yes, Hotel Blanco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Blanco?
The staff speaks multiple languages, including Spanish, French, Italian, and Portuguese.