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Ruta Del Sol

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Av Tulum Ent. Polar Jupiter M5, Tulum 77760 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (3)
Room & Suite (11)
Business Centre & Event Rooms (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/06/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ruta Del Sol
Updated 20/06/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#167 of 207 hotels in Tulum
We're in the bellybutton of Tulum: main street, next to boutiques & restaurants, the Bus Terminal and the stop of Colectivo Shuttles to Playa del Carmen and Cancun. COMFORT Renovated in 2018 to add great comfort while retaining elements of traditional materials, local craft and the unbeatable location of one of Tulum's first hotels. HOSPITALITY Meet our friendly staff 24h a day. We speak English
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Location

Full view
94Great for walkers
Grade: 94 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Av Tulum Ent. Polar Jupiter M5, Tulum 77760 Mexico
Name/address in local language
Getting there
Cancun Airport111 kmSee all flights
Aerodromo de Playa Del Carmen61 kmSee all flights
See all nearby hotels
18Reviews1Q+A0Room tips
Traveller rating
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Popular mentions
Emily A wrote a review Jan 2021
2 contributions1 helpful vote
Awful place. The floor was so dirty it turned our feet black walking around. The room windows only face to other inside areas so there was no ventilation. It was really damp, moldy and there was even a dirty lime slice in the room when we arrived. The staff who worked there were ok but the owner has anger problems and screamed at us and kicked us out early with no warning because we made a complaint.
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Date of stay: January 2021Trip type: Travelled with friends
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Response from jaime levy, Propietario at Ruta Del Sol
Responded 14 Jan 2021
Estimado cliente. Los datos que menciona no son verdaderos. Nosotros tuvimos que llamar a la policía, hasta que la misma policía los desalojó del hotel. Los invitamos a que nos visiten de nuevo con un comportamiento adecuado y respetando las reglas del hotel.
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Tarfa A wrote a review Jan 2021
4 contributions7 helpful votes
So we booked the hotel expecting a comfortable stay in Tulum. However the moment we check in we did declare we were checking in earlier then they got confused. Another thing the room looked like run down dorms old facility and gosh the noise is unbelievable. We did our booking via booking.com for 6 nights we left the same night as we could not take the quality. The towels were run down and the shower pressure was too low. We asked for a refund and still have not recieved it its been over a week or so. I would not reccomend this hotel at all. The images on booking.com is so different from reality.
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Date of stay: January 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from jaime levy, Propietario at Ruta Del Sol
Responded 15 Jan 2021
Dear guest, we apologize for the inconvenience caused to you. Please, can you kindly tell me date of your stay and the name in order to solve this situation. Thank you.
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Sirbaron O wrote a review Jan 2021
1 contribution1 helpful vote
Please avoid this hotel at all costs, I couldn’t travel due to COVID restrictions but they not only kept my money but also double charged my stay Also their customer service is pure useless Avoid at all costs
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Date of stay: January 2021Trip type: Travelled solo
1 Helpful vote
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Response from jaime levy, Propietario at Ruta Del Sol
Responded 15 Jan 2021
Dear sir, I deeply apologize for the inconvenience caused to you. Please, can you kindly tell me date of your stay and the name in order to solve this situation. Thank you.
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Madeline Cook wrote a review Mar 2020
Portland, Oregon106 contributions41 helpful votes
Located right next to the ADO bus station this small hotel is easy to get to and easy to bus out from. Colectivos were also easily accessible only steps away from the lobby. The main entrance area and waiting lobby is nice. They had bikes to rent but they were all out of use and needed “repaired”. The rooms are very small. The first room we were in the AC unit didn’t work so they moved us to another room where it did (which we were very happy for). However the sink in the bathroom leaked, and followed the groves in the floor to our bed side where the water pooled up. It was the only hotel where we had cockroaches in or bed or just in the room. Which I know is very common so we were surprised it was the only one. Overall it did the job and the staff was nice and it was in a good location
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Date of stay: March 2020Trip type: Travelled as a couple
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BoardingPass786979 wrote a review Jan 2020
Las Palmas de Gran Canaria, Spain3 contributions
We stayed 3 nights in two different rooms. Many rooms had no windows and therefore bad indpode climate, as their couldnt get fresh air in the rooms. Some of the rooms dont have hot water. They match prises, and we got a room with air con for 600 pesos. Good value for the money.
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Date of stay: January 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Jaimelevy, Gerente at Ruta Del Sol
Responded 31 Jan 2020
gracias por sus comentarios
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Ruta Del Sol
Which popular attractions are close to Ruta Del Sol?
Nearby attractions include Laguna Kaan Luum (0.5 km), Mixik (0.5 km), and Tulum Bazaar (0.5 km).
What are some of the property amenities at Ruta Del Sol?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ruta Del Sol?
Top room amenities include air conditioning, a desk, and a view of a nearby landmark.
What food & drink options are available at Ruta Del Sol?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Ruta Del Sol?
Conveniently located restaurants include Pasha Tulum Downtown, Sabor De Mar, and Nao.
Is Ruta Del Sol located near the city centre?
Yes, it is 0.3 km away from the centre of Tulum.
Are pets allowed at Ruta Del Sol?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ruta Del Sol?
The staff speaks multiple languages, including English, Spanish, Italian, and Hebrew.
Does Ruta Del Sol have any great views?
Yes, guests often enjoy the city view available here.
Is Ruta Del Sol accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.