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Kasa Hotel Parota Tulum

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Prol. Sayil Lotes 3 y 4, Aldea Zama, Tulum 77780 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (412)
Room & Suite (87)
Pool & Beach (77)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/06/01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/06/01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 207 hotels in Tulum
Travellers' Choice
KASA HOTEL PAROTA TULUM LUXURY BOUTIQUE HOTEL IN TULUM, MEMBER OF SMALL LUXURY HOTELS OF THE WORLD. KASA Hotel Parota is located in Tulum, renowned for its pristine, uncrowded beaches, turquoise waters, and outstanding restaurants. Our boutique hotel is located a few minutes away from the Tulum Mayan ruins, the Sian Ka’an Biosphere, and only 2 hours from the worldwide famous ruins of Chichén Itzá. The tropically designed property gives guests the feeling of a home away from home or as we say here in Mexico, “Mi KASA • Tu KASA”. We are all about making you feel at home and having the best time possible whilst you are with us. Our guests have commented that our casual yet professional approach to service feels more like they are visiting a friend’s beach house than a luxury hotel. At KASA Hotel Parota Tulum you can relax in your spacious and comfortable room or enjoy the signature infinity-edge swimming pool that has a swim-up bar & restaurant, a shallow “beach” area for sun loungers, and a place for children to play. Or, you can take one of our complimentary bicycles to explore the nearby shops, restaurants & bars. Alternatively, you may wish to take your own complimentary private shuttle to the beach club, which is less than 5 minutes away, where you can enjoy fabulous food and drinks under the shade of a palm tree, or opt to try one of the many beach activities.
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Location

Full view
66Somewhat walkable
Grade: 66 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Prol. Sayil Lotes 3 y 4, Aldea Zama, Tulum 77780 Mexico
Name/address in local language
Getting there
Cancun Airport111 kmSee all flights
Aerodromo de Playa Del Carmen61 kmSee all flights
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424Reviews19Q+A60Room tips
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Popular mentions
Maria H wrote a review Aug 2021
13 contributions4 helpful votes
+1
The hotel is beautiful and clean. The staff is attentive and friendly. The concierge Omar was extremely helpful in locating and booking excursions that fit our interest and budget. His suggestions for excursions and things to do were perfect for us. He handled all the reservations, and even worked with a company to provide us with a specialized guided tour of a local cenote at no extra cost to a package we booked. The breakfast included at the restaurant was delicious. We tried something new everyday. Our cleaning service was done with extreme attention to detail which was a relief for us during COVID. This is the most thorough daily cleaning I have ever seen at any hotel I have ever been to.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Jorge Gutierrez, General Manager at Kasa Hotel Parota Tulum
Responded 3 weeks ago
Dear Itzmemari, Thank you for choosing Kasa Parota for your recent visit to Tulum and for taking the time to share with other travelers. Indeed the team does care of what our guests are looking for and we strive to deliver unique experiences for everyone, is very rewarding to learn that the staff was able to accomplish this. We lookf forwad to serve you again in the near future. Sincerely,
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HappyTraveler01 wrote a review Aug 2021
NY36 contributions29 helpful votes
Recently returned from our first visit to Mexico and split our stay between Tulum and Cancun. Our original reservation was for the Kasa Riviera Maya but due to technical glitch with their reservation system, our booked room was not available and they offered a stay at the Kasa Parota. Very glad that we decided to go with Kasa Parota. The room/accommodation was great. We booked a 2 BR suite and was upgraded to the Penthouse suite with rooftop pool. The accommodations were excellent. Everything in the room was in excellent condition. My only issue is that by the time I took a shower at night, after everyone in the family took their showers, it’s seems the hot water faded away. But with 80 degree weather, it wasn’t bad at all. The whole staff were amazing. Special recognition to the concierge guys Abraham and Omar! They were great and so accessible via text. The really came through for my family several times during our stay by arranging last minute transfer from the airport and arranging for a taxi to pick us up from the Xel-Ha park! The security guys at the front of hotel were also very helpful every time we came in and out of the hotel. The food was great, especially the taco tasting experience prepared in our room! We will definitely be returning and won’t hesitate booking with Kasa Parota again!
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Book penthouse suite with pool!
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1 Helpful vote
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Nameless620 wrote a review Aug 2021
4 contributions
Construction across the street, impossible to sleep. Multiple power outages. Mold on the ceilings. Dirty lamp shades. No chair in the room. They will try to charge you for any little thing. Be careful here. This is not a good place to stay, i regret it and would not recommend.
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Date of stay: July 2021
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Response from Jorge Gutierrez, General Manager at Kasa Hotel Parota Tulum
Responded 05 Aug 2021
Dear Nameless, Based on your review we feel this was not the type of prperty you were looking for during your last visit to Tulum. We do have consistent standards and supervision on our daily operation, however this comment is taken constructive and we will review what could have gone wrong. As a developing community in Tulum there is a lot of construction and some times it potentially could affect our guests, however it has not affected bad to other guests, is a shame that you felt it that way and you share it as if it was our fault. On behalf of the entire Kasa family we hope to have the opportunity to serve you again in the near future. Sincerely
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Chrystina G wrote a review Jul 2021
Fort Lauderdale, Florida7 contributions3 helpful votes
I stayed at Kasa Hotel Parota for 3 nights. Amazing from booking to arrival to departure. I booked directly on the website. The hotel did not disappoint. I knew I wanted a place that was quiet, serene, surrounded by nature...but not too far from the beach and local activities. Well, Kasa Hotel hit it all perfectly. Throughout my stay, anything - and I mean ANYTHING - I needed was addressed right away. From room service, booking excursions, calling taxis...my every need was handled with no worries. Additionally, the rooms were beautiful, grounds were clean, and COVID pre-cautions were taken seriously. They truly care about guest experience at Kasa Hotel. I would like to give a special shout out to OMAR. No matter how much I bugged him with my Spanglish, he handled everything like he was a true friend. If you need anything, he will absolutely make sure you get it. Overall, Omar, Abraham, security, and all hotel staff were amazing. This will not be my last time at Kasa Hotel. Lastly, but definitely not least - If you book a massage ask for Dalia. What she can do is PRICELESS! Thank you!
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Date of stay: July 2021
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Room Tip: First floor suite with direct access to the pool and bar. This is where you want to be!
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Response from Jorge Gutierrez, General Manager at Kasa Hotel Parota Tulum
Responded 09 Aug 2021
Dear TrueBeaty, Thank you for such a detailed review of your recent stay with us at Kasa. Our goal is to make feel everyone of our guests at home and we all are pleased to learn that we acomplished that during your visit. Indeed at Kasa we all are focused on making our guests stay a memorable one and have shared your comments with the team and the mentioned associates, all of them thrilled. We truly hope to have the opportunity to serve you again in the near future. Sincerely,
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Alexa D wrote a review Jul 2021
Philadelphia, Pennsylvania32 contributions16 helpful votes
Beautiful villa that is a part of the Parota hotel. Omar was AMAZING and so helpful. A great place to stay in Tulum. The hotel is located in Aldea Zama, not right on the beach but close. The neighborhood was great and there was a security guard at the property all night as well.
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Date of stay: July 2021
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Kasa Hotel Parota Tulum
Which popular attractions are close to Kasa Hotel Parota Tulum?
Nearby attractions include Batey Mojito & Guarapo Bar (1.1 km), Laguna Kaan Luum (1.1 km), and Curandero Tulum (1.1 km).
What are some of the property amenities at Kasa Hotel Parota Tulum?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Kasa Hotel Parota Tulum?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Kasa Hotel Parota Tulum?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Kasa Hotel Parota Tulum?
Yes, free parking is available to guests.
What are some restaurants close to Kasa Hotel Parota Tulum?
Conveniently located restaurants include Norita, Curry by Po Thai, and Kokoro Tulum.
Are there opportunities to exercise at Kasa Hotel Parota Tulum?
Yes, guests have access to a pool and yoga classes during their stay.
Does Kasa Hotel Parota Tulum have an airport shuttle?
Yes, Kasa Hotel Parota Tulum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kasa Hotel Parota Tulum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kasa Hotel Parota Tulum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.