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BlueBay Grand Esmeralda

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Traveller (11288)
Pool & Beach (2776)
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Overview
Hotel website
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Carretera Federal Chetumal- Puerto Juarez km 300 Camino a la Pileta, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
Hotel website
Offers from BlueBay Grand Esmeralda
Special Offer:50% Blackfriday deal
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Rooms
02 Dec03 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (11 083)
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7 717 results
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1 - 5 of 7 717 reviews
Reviewed 3 days ago

Augustine and Daniel are so welcoming and are making my stay at BBGE perfect! I'm vegan, my husband is diabetic, my sister-in-law has a very serious sesame seed allergy and my brother is celiac. They can not only remember all of our names from one...More

2  Thank RomiVeg
Response from JOSE V, Gerente at BlueBay Grand EsmeraldaResponded 2 days ago

Dear RomiVeg: Thank you for sharing this great review of our hotel. I am delighted to learn that the effort we make in taking care of our guests contributed to make your stay unforgettable. We are very glad you enjoyed your stay, specially the service...More

Hotel's Favourite
Reviewed 23 September 2018

Great room with a swim out. Close to the beach and buffet. Much better than the rooms close to the front lobby. Shout outs to Agustin and Daniel in the buffet, who treated us like queens every morning. Always there to greet us with a...More

4  Thank Shantilly43
Response from JOSEV4717, Gerente at BlueBay Grand EsmeraldaResponded 24 September 2018

Dear Shantilly43: Thank you for sharing this great review of our hotel. I am delighted to learn that the effort we make in taking care of our guests contributed to make your stay unforgettable. We are very glad you enjoyed your stay, specially the service...More

Reviewed 3 days ago

First...there were 6 of us traveling...all over 50, Blue Bay is beautiful, great fun activities around the pool, shade is at a premium. The most important thing is that we all had fun, the service and staff were all great, especially Augustine at the buffet...More

1  Thank Yoshshu
Response from JOSE V, Gerente at BlueBay Grand EsmeraldaResponded 2 days ago

Dear Yoshshu: On behalf of the management team and our staffat Bluebay Grand Esmeralda, I appreciate the time to write about your recent experience. We hereby inform you that we are carrying out a remodeling of our pools in order to offer the highest quality...More

Reviewed 5 days ago

food was terrible the worst we have ever had at an all inclusive. The resort was infested with creatures that look like a cross between a rat and a raccoon that would get on tables and steal food off of the tables when people would...More

4  Thank Branden P
Response from JOSE V, Gerente at BlueBay Grand EsmeraldaResponded 4 days ago

Dear Branden P: On behalf of the management team and our staff at Bluebay Grand Esmeralda, I appreciate the time to write about your recent experience I appreciate your feedback regarding the aspects that did not make your stay as pleasant as it could have...More

Reviewed 5 days ago

Currently at the hotel. First time at Mexico, 4th time at Caribbean. Would not come again to any hotels in the same brand. I was thinking to forget about the money and fly back on the earliest flight the next day when we got here....More

2  Thank Fei X
Response from JOSE V, Gerente at BlueBay Grand EsmeraldaResponded 4 days ago

Dear Fei X: On behalf of the management team and our staff at Bluebay Grand Esmeralda, I appreciate the time to write about your recent experience. We are deeple regret that your experience was not completely satisfactory , and we are sharing and addressing your...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$154 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Top resorts Hotel in Playa del Carmen
#66 Spa Hotel in Playa del Carmen
#66 Luxury Hotel in Playa del Carmen
#78 Romantic Hotel in Playa del Carmen
#81 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$154 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Top resorts Hotel in Playa del Carmen
#66 Spa Hotel in Playa del Carmen
#66 Luxury Hotel in Playa del Carmen
#78 Romantic Hotel in Playa del Carmen
#81 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (11 288)
Pool & Beach (2 776)
Room & Suite (1 696)
Dining (971)
Amenities (113)
Family and Play Areas (96)
Business Centre & Event Rooms (32)
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Questions & Answers
Ask a question
Seaside167650
16 November 2018|
Answer
Response from 268crystalr | Reviewed this property |
We did go there in April last year and I didn't even see a Mosquito, they do spray stuff around the Resort. I'm not sure about this time of year but I know there were no mosquito's in April!!
1
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Room Tips
"If you get a ocean view room in building 5, mosquitos in the evening and the walls are thin, so try to get..."
Felilaafoa
2 weeks ago
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"Go higher in the block because the corridors on ground level echo"
shep1967
4 weeks ago
Read review
"I preferred being closer to the restaurants because you frequent them more often than rooms by the beach."
gpruzi
4 weeks ago
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"Make sure you don't go for garden view - you look onto bushes."
bscott242
4 weeks ago
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