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Panama Jack Resorts Playa del Carmen

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Traveller (6413)
Pool & Beach (1300)
Room & Suite (1156)
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Overview
  • Excellent68%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“gran porto”(2 421 reviews)
“il pescatore”(348 reviews)
“sushi bar”(362 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
05 Jun06 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10 672)
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4 762
1 730
578
357
241
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1 - 5 of 7 668 reviews
Reviewed today

My wife and I just returned from a weeks stay at Panama Jack Resort, and we LOVED it! From the staff, to the food, to the cleanliness of the resort, it was all fantastic. When we arrived, we actually upgraded our room to a Junior...More

1  Thank Jeff K
Reviewed yesterday via mobile

My waiter Elias was the best! Bar man Aurelio and chef Ericka made my hungover day so much better thanks guys. I recommend the mojito, the ceviche , the dragon roll, and spicy rainbow. Experience here was greatMore

Thank Amanda S
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded today

Dear Amanda S, We would like to thank you for writing a review for your recent visit to Panama Jack Resorts Playa del Carmen. It is grateful to know that your experience was great with the different kind of drinks and menú that the resort...More

Reviewed 2 days ago

room service the first night, received empty tray of food with platter toppers. game room is a joke- outdated, unsafe machinery. Kids zone is totally run down and inaccessible. bottled water is on lock down- they are very stingy(sp?) with it. food was pretty disgusting,...More

Thank labroadland
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded yesterday

Dear Labroadland, Thank you very much for sharing your valuable feedback regarding your recent stay in Panama Jack Resorts Playa del Carmen and letting us know your observations. We are glad to know that you enjoyed the service from the Italian restaurant. We are sorry...More

Reviewed 2 days ago via mobile

My wife and I visited Panama Jack from May 4th through May 8th. We had a good time. The beach is a big disapointment. It’s filled with algae and we Honestly didn’t get in. At times there is a strong smell of clams that comes...More

1  Thank argenisb1
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded yesterday

Dear Argenisb1, Your comments are very important for us and, we are grateful that you take some minutes of your valuable time and write this review for your recent visit to Panama Jack Resorts Playa del Carmen. Is a pleasure to read that you enjoyed...More

Reviewed 2 days ago via mobile

We have visited this resort several times and this time booked through a different company. Got to the room and the counters were dirty. The drinks were warm. The toilet barely flushes. Good updates were done but could use a few more.More

Thank Brooke J
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded yesterday

Dear Brooke J, Thank you for share your feedback with us, we are glad your preference for visiting us again at Panama Jack Resorts Playa del Carmen. We are deeply sorry to read that the image you have for our service did not meet your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$170 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$170 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6413)
Pool & Beach (1300)
Room & Suite (1156)
Dining (529)
Amenities (67)
Family and Play Areas (45)
Business Centre & Event Rooms (32)
Questions & Answers
Ask a question
TaliaKon
18 May 2018|
AnswerShow all 3 answers
Response from Christy D | Reviewed this property |
Yeah you can swim, they have flags that show the conditions of the water.
1
Vote
Danielle T
27 April 2018|
Answer
Response from Kam S | Reviewed this property |
They have a kids club but it does close at some point.
1
Vote
hmdeluna
10 April 2018|
AnswerShow all 5 answers
Response from Kam S | Reviewed this property |
we were just there, they have Crown and Black Red Label
0
Votes
Room Tips
"354 best view."
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"It's worth it to upgrade! Standard rooms are exactly what they sound like."
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"They will try to get you to check out their upper-class property across street. If you are not interested..."
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"3rd Floor Ocean Front is better than Beach front walk out for views and privacy and ask for"
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