We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Carretera Cancun - Tulum Km 55.3, Playa del Carmen 77710 Mexico
Lowest prices for your stay
Hotels.com
Travelocity
Prestigia.com
US$1 469
View deal
Expedia.com
Priceline
FindHotelUS$1 922
View all 16 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (463)
Room & Suite (46)
Dining (44)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 21/03/01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Palafitos Overwater Bungalows
Updated 21/03/01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 324 in Playa del Carmen
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The ultimate experience in tropical bliss isn't on the coast - it's within the waves. El Dorado Maroma offers guests the opportunity to experience one of the Top 10 Beaches in the World in a whole new light. Palafitos-Overwater Bungalows are a cluster of 30 exclusive, private bungalows sitting right over the turquoise waters of Maroma Beach. Every single facet of these exclusive suites is designed to highlight the surrounding beauty. Direct ladder access to the ocean and glass floors are just the beginning of overwater living. Watch the sun rise and set in a stunning display of colors right from your private deck. Take a dip within your private infinity pool, offering picture-perfect views of the sparkling sea. Rinse off within your Aguas del Amor™ private outdoor shower. And let your personal Majordomo take care of the rest, as you relax in absolute bliss. Every suite comes with your own infinity pool.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Airport transportation
Parking
Internet
Pool / beach towels
Private pool
Fitness classes
Bar / lounge
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Evening entertainment
Business Centre with Internet Access
Spa
Facial treatments
Massage
Salon
Concierge
Gift shop
Butler service
Private check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Room service
Coffee / tea maker
Minibar
Complimentary toiletries
Seating area
Sofa
Telephone
Iron
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Spanish
262Reviews21Q+A23Room tips
Traveller rating
  • 247
  • 3
  • 4
  • 3
  • 5
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Ronen M wrote a review 20 May
1 contribution1 helpful vote
Don’t waste your money. You pay top dollar to stay in a swamp of seaweed. It ruins the whole experience of staying in a bungalow on the water with a glass floor, when you basically just see seaweed. They don’t mention the seaweed on their website, which I find highly misleading, given the huge impact it has on one’s experience.
Read more
Date of stay: May 2022Trip type: Travelled
Room Tip: Don’t come here during seaweed invasion.
See more room tips
1 Helpful vote
Helpful
Share
Response from Karisma Hotels, Director General at Palafitos Overwater Bungalows
Responded yesterday
Dear Ronen M. We wanted to thank you for taking the time to write a review about your stay with us. We want you to know that we take all reviews and constructive criticisms very seriously as it helps us to get better. Unfortunately the arrival of seaweed is something we can´t control and changes everyday without prior notification. The team work endless hours to clean the beach as fast as possible, We understand that sometimes is not fast enough and we apologize for not fulfilling your expectations. We will wait for the next opportunity to serve you. Sincerely General Manager
Read more
Rksdyeager21 wrote a review 19 May
New Paltz5 contributions7 helpful votes
We just spent a fantastic 10 days at the Palafitos. The staff was excellent and very attentive to every need. Aldo and Samantha were there anytime we needed them. Alex, Pilar, Janet and Karen were always there to help too. The restaurant is second to none. Miguel, the restaurant manager, is very professional and personal at the same time. His assistant manager Esmeralda (I think?) was sweet and very helpful. Lazaro, Fernando and Juan were fantastic waiters and made every meal special. A special shout out the the sommelier at the restaurant. He knows his wines! Our room was kept neat and clean by Berenice. Than you to her for being top notch. To summarize The Palafitos is second to none for a peaceful five star experience. Yes, as many places are, they are experiencing a horrible seaweed invasion at times. They work very hard to clean it up everyday. And try to keep the beach as beautiful as they can. Great place!!! Thanks to all for a beautiful vacation!
Read more
Date of stay: May 2022
Value
Rooms
Service
1 Helpful vote
Helpful
Share
Response from Karisma Hotels, Director General at Palafitos Overwater Bungalows
Responded yesterday
Dear Casitasforever, I wanted to personally thank you for taking the time to write a review about your stay with us, we are very glad that your experience with us was such a great time. Be confident that our staff will be delighted that you have acknowledged they work hard for your satisfaction. We will wait for the next opportunity to serve you. Sincerely General Manager
Read more
RNdanielle wrote a review 17 May
Auburn, Alabama46 contributions7 helpful votes
+1
I vacationed here in February and it was a dream vacation. The bungalow, service, food, drinks, and spa were all amazing. Fernando and Mauricio were amazing as well as the bar & grill staff were great. We did a private tequila tasting one evening and a private wine tasting another and it was truly outstanding. We had little romantic touches like a private dinner on the beach and when we returned to the bungalow it had been decorated with beautiful rose petals and a bubble bath had been drawn. It was truly a magical week.
Read more
Date of stay: February 2022Trip type: Travelled
1 Helpful vote
Helpful
Share
Response from Karisma Hotels, General Manager at Palafitos Overwater Bungalows
Responded 6 days ago
Dear RNdanielle , On behalf of us all, staff and Management, at Palafitos at el Dorado Maroma we would like to thank you for taking the time to share your experiences relating to your recent stay with us. It is great to know every detail that has exceeded your expectations and we are happy to hear you enjoyed our gourmet Cuisine and themed restaurant; we do our best to ensure all our guests are treated to a carefully crafted culinary experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. We look forward to your next visit to Palafitos at el Dorado Maroma very soon!
Read more
Spoiledgal wrote a review 15 May
7 contributions1 helpful vote
+1
Staying at the Parafitos at El Dorado Maroma is like being in another world. The peace and quiet are wonderful. We have never received such exceptional service in any of our travels. We would like to especially thank our butlers, Fernanda and William, my massage therapist, Whilmar and Martin in housekeeping. There are others that also really stood out however I am unable to remember all of their names. When we return, which we will be doing, I will be writing them down. The food is also top notch. There was not a restaurant that we did not enjoy. They have some fun activities and entertainment like Mexican Fiesta night. There's a resident hawk and his handler (as pictured) to help keep the other pesky birds away from the decks and some eagles that also live there permanently. Many things to see and do.
Read more
Date of stay: May 2022Trip type: Travelled
1 Helpful vote
Helpful
Share
Response from Karisma Hotels, Director General at Palafitos Overwater Bungalows
Responded yesterday
Dear Spoiledgal, Thank you for taking time to share your review, we are so happy to hear that you really enjoyed our facilities. Our staff is always willing to give the best experiences and to make you feel like home. I hope to have the opportunity of welcoming you back soon. Sincerely General Manager
Read more
keylimepie1234567 wrote a review 15 May
2 contributions2 helpful votes
Aldo, Fernando, Samantha, & Alberto did a great job. Loved using the app to communicate with hotel. I wish I can take Aldo home with me. All staff members at the restaurant did great job. I wish the water did not have as much seaweed. Great experience
Read more
Date of stay: May 2022Trip type: Travelled
1 Helpful vote
Helpful
Share
Response from Karisma Hotels, General Manager at Palafitos Overwater Bungalows
Responded 6 days ago
Dear keylimepie1234567 Thank you for your wonderful review of your experiences at Palafitos at el Dorado Maroma , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the Palafitos at el Dorado Maroma
Read more
Previous
123456
PRICE RANGE
US$1 504 - US$2 122 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
2
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Palafitos Overwater Bungalows
Which popular attractions are close to Palafitos Overwater Bungalows?
Nearby attractions include Cirque du Soleil Joyà (5.7 km), Jungala Aqua Experience (6.0 km), and Cenote "el Burrodromo" Mayakoba (6.4 km).
What are some of the property amenities at Palafitos Overwater Bungalows?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Palafitos Overwater Bungalows?
Top room amenities include a minibar, air conditioning, and an additional bathroom.
What food & drink options are available at Palafitos Overwater Bungalows?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palafitos Overwater Bungalows?
Yes, free parking is available to guests.
What are some restaurants close to Palafitos Overwater Bungalows?
Conveniently located restaurants include Tramonto, Nektar at Vidanta Riviera Maya, and Il Olivo.
Are there opportunities to exercise at Palafitos Overwater Bungalows?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Palafitos Overwater Bungalows have airport transportation?
Yes, Palafitos Overwater Bungalows offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palafitos Overwater Bungalows?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Palafitos Overwater Bungalows?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Palafitos Overwater Bungalows?
Many travellers enjoy visiting Zona Arqueológica Playa del Carmen (15.3 km).