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Traveller (687)
Dining (95)
Traveller (687)
Dining (95)
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Overview
Visit hotel website
Bahia del Espiritu Santo Esq. Abraira de Arriva, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
Additional information
Visit hotel website
Offers from Playacar Palace
Offers & Announcements:50% off room rate
Hotel deals
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Reviews (754)
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607 results
Traveller rating
534
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12
2
5
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LanguageEnglish
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534
54
12
2
5
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All reviews pool concierge diamond concierge mayan restaurant david rubio luna lounge del mar italian restaurant lobby bar awe spa entertainment staff chef's dinner vacation planners mo mo no hana palace members paddle board yoga chef ruben special thanks
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1 - 5 of 607 reviews
Reviewed today via mobile

Awesome staff! Check out Perla by the pool... kept our drinks coming and always with a smile! Moises Dominguez and William in the Cafe were incredibly awesome in making certain we always had what we needed. We were treated like Queens! Thank you All for...More

Thank Passport29618315326
Hotel's Favourite
Reviewed 23 August 2018 via mobile

We spent 10 nights in Playacar Palace and didn‘t want to leave at all. The hotel is very charming, super clean but the best thing of all is the amazing service and kindness of its staff. We were attended in an unforgertable way. Thanks to...More

7  Thank Pelao Z
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 28 August 2018

Dear Pelao Z, We are pleased that you have vacationed with us. Thank you for your kind words, we feel extremely proud by reading your comments, for us means a lot because we strive to provide the best possible service to all our guests in...More

Reviewed yesterday

We spent the week of Oct. 19-26,2018 for our fourth or fifth family get-together at Playacar Palace. Once again this is our favorite Palace hotel - not too big (200 rooms), great location of Playa del Carmen - close to local tourist spots (ex. Tulum,...More

Thank Pat G
Reviewed yesterday via mobile

We stayed at Le Blanc the first time we were with Palace Resorts for our honeymoon so the bar is set really high. While Playacar Palace is no Le Blanc from the facility to the food, the hospitality is just as good. Things we loved:...More

Thank Terry_in_Kirkland
Reviewed 2 days ago

the service was out of this world! from the moment we arrived and were greeted with a drink & warm towel to the last day when staff gave us hugs and wishing us well, we felt as though we were visiting friends not a hotel....More

Thank Moni G
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 2 days ago

Dear Moni G, Thank you for sharing this amazing overview, we are always pleased to ensure that our guests are delivered with the attention and comfort they deserve and to show the true Palace Experience as a caring family providing unparalleled services from the bottom...More

View more reviews
About
Description
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and More 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$428 - US$902 (Based on Average Rates for a Standard Room)
Also Known As
Playacar Palace Hotel Playa Del Carmen
,
Playacar Palace Mexico
,
Playacar Palace Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$428 - US$902 (Based on Average Rates for a Standard Room)
Also Known As
Playacar Palace Hotel Playa Del Carmen
,
Playacar Palace Mexico
,
Playacar Palace Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (687)
Dining (95)
Pool & Beach (79)
Room & Suite (76)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (8)
Show More 
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Questions & Answers
Ask a question
washerwomen
8 November 2018|
Answer
Response from PR Manager P | Property representative |
Dear washerwomen, Thanks again for your question, at Playacar Palace that is a family oriented resort we offer a general checkin area, our Concierge level rooms offer a private VIP area on the beach (among other... More
0
Votes
Room Tips
"Any Ocean view room is great!!"
BevU_12
5 days ago
Read review
"I would ask for ocean front. You will pay for it, but oh my goodness! The view is fantastic."
sherrys485
5 days ago
Read review
"Rooms level 3 and above have the best ocean views."
doshobos
1 week ago
Read review
"All rooms are ocean view. We were on the 3rd floor overlooking the pool and city ferry dock to our left."
Paul49463
1 week ago
Read review
Show More 
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