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Andaz Mayakoba Resort Riviera Maya

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Traveller (692)
Pool & Beach (239)
Traveller (692)
Pool & Beach (239)
Room & Suite (182)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent82%
  • Very good10%
  • Average5%
  • Poor2%
  • Terrible1%
Certificate of Excellence
Andaz Mayakoba Riviera Maya Resort is located along the shores of a clear lagoon flush with flora and fauna, offering guests easy access to the turquoise waters of the Caribbean. The resort’s breathtaking design reflects the Mayan culture to the intriguing visitors and the resort’s fertile surroundings. Indulge in one of the resort’s 214 guestrooms, including 41 luxury suites, all featuring traditional crafts, colorful tiles and painted woods balanced with minimalist design and breezy spaces that allow natural light and the surrounding views to showcase each room. Four unique restaurants and bars with views of the pool, lagoon or ocean offer the distinguished culinary experiences for which Andaz® hotels are known. Enjoy complimentary wireless Internet and complimentary in-room minibars offering non-alcoholic beverages and snacks. Relax, recharge and rejuvenate at our world-class 900 sq m (9,688 sq ft) spa, which features six treatment rooms, two hydrotherapy spaces and an array of therapeutic services. In addition, a 24-hour gym features the latest equipment. Guests can enjoy three refreshing outdoor pools which includes whirlpools and a lap pool, or the nearby stunning white sand beaches along the clear blue waters of the Caribbean Sea. Business travelers will feel inspired and re-energized at any event at Andaz Mayakoba, which features a ballroom and five meeting studios for a total of 1,300 sq m (13,993 sq ft) of flexible and distinctive meeting space. The resort is 40 minutes from Cancún International Airport, nestled in the ecologically diverse Mayakoba Resort complex. Offering guests nature trails, biking, bird-watching, four tennis courts, croquet and archery, the resort also offers access to the Mayakoba Connection ferry and El Camaleón Golf Club, which features an 18-hole golf course that is home to the annual PGA Tour OHL Classic.
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Property amenities
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Value
Lagoon View
HOTEL CLASS
Hotel links
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Offers & Announcements:LIMITED OFFER - 25% OFF
Hotel deals
Location
Full view
Getting there
Cozumel Airport22 km
Cancun Airport41 km
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Reviews (832)
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631 results
Traveller rating
515
67
31
12
6
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LanguageEnglish
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515
67
31
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6
Show reviews that mention
All reviews taco eco tour ceviche golf cart lagoon pool banyan tree lagoon view suite casa milagro breakfast buffet kids club room rate beach area every single staff member mexican dishes pool staff tennis courts beautiful property
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1 - 5 of 631 reviews
Reviewed 1 week ago

One of the best resorts I’ve stayed in ever, everything was flawless, impeccable customer service from the moment we arrived, fell in love with the welcome drink “xtabay” and ordered it multiple times while we were there, the food was simply amazing at all restaurants...More

Review collected in partnership with Hyatt Hotels
Thank Connector24580293706
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 1 week ago

Hola Connector24580293706! Thank you for choosing to stay with us at Andaz Mayakoba. I really appreciate the time taken to write your comments on TripAdvisor and especially the positive feedback received about our amazing team who are always willing to go above and beyond for...More

Hotel's Favourite
Reviewed 15 September 2018 via mobile

This was our third stay within two years time frame and we can honestly say it has gotten better over time. Every aspect of the hotel has matured to an impressive level. We went there first week of August for my birthday and had a...More

1  Thank sscsmy
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 18 September 2018

Hola sscsmy! Thank you very much for your wonderful feedback shared here in TripAdvisor and for choosing Andaz Mayakoba. We truly appreciate having repeat guests; your preference and loyalty mean a lot to us and the whole team was very happy to have you back....More

Reviewed 2 weeks ago via mobile

Excelent hotel, new rooms with a very modern architecture, amazing environment and extremely gentile staff. I felt really relaxed as the hotel property is surrounded by the nature in all its areas. Breakfast was also a highlight at Covina Milagros (simply delicious and fresh). One...More

1  Thank 277adrianop
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 1 week ago

Hola Adriano P! Thank you for taking the time to review your most recent stay, I appreciate your kind words and I am very glad to see you enjoyed all that our resort and all that Mayakoba has to offer. We certainly have a very...More

Reviewed 3 weeks ago

You don't feel like you are in a big hotel, but in a very natural lush tranquil environment with perfect service when you need it. if you want a relaxing vacation this is a place for it. It's our second time at Andaz and we...More

Review collected in partnership with Hyatt Hotels
Thank anna35102018
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 3 weeks ago

Hola anna35102018! Thank you very much for sharing your experience at Andaz Mayakoba, I am very happy to learn this was your second visit, we truly appreciate your preference. We certainly look forward to your next visit at Andaz Mayakoba. Yours sincerely, Pascal Dupuis

Reviewed 4 weeks ago

Visited in May 2018 with our family of 4 and two kids 10, 8 years old and the grandparents. The staff were super friendly and spoke perfect english. The rooms are spacious and modern and new. We live in an apartment in NYC, so it...More

2  Thank tf_tony
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 4 weeks ago

Hola tf_tony! Thank you for choosing Andaz Mayakoba and for the time you have taken to post your review on TripAdvisor. We are extremely happy to read your generous review and would like to thank you for your very kind words. I shall definitely share...More

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Questions & Answers
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jwhitneyk
2 November 2018|
Answer
Response from Pascal D | Property representative |
Hola jwhitneyk! We have been very lucky and seaweed has decreased a lot, at this moment our beach is looking beautiful. Thank you for your preference and hopefully we will have you as our guest in the near future. Kind... More
0
Votes
CaitlinVictoriaB
31 October 2018|
AnswerShow all 2 answers
Response from Pascal D | Property representative |
Hola CaitlinVictoriaB! We offer a special package called All Inclusive Open Kitchen which offers unlimited dining and House beverages selection at: Cocina Milagro, Olla Taco, Olla Ceviche, Beach and pool areas -50 USD spa... More
0
Votes
Candace H
18 September 2018|
Answer
Response from Pascal D | Property representative |
Hola Candace H! Allow me to confirm that we are pet friendly, all of our guests are more than welcome to bring their pets as long as they weight less than 50lb. Thank you for your preference. We really hope to have the... More
0
Votes
Room Tips
"Lux resort offering great food and service!"
44daim
06 Oct 2018
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"Any of the rooms are beautiful, we hardly stay inside the resort as there is so much to do in Playa del..."
Sunshine726680
19 Sep 2018
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"ocean front rocks - lagoon view rooms are also spectacular. 2nd story for best views."
stevelena
09 Sep 2018
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"Go for the spacious suites (100 square meters) with plunge pool."
sumieart
27 Aug 2018
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PRICE RANGE
US$285 - US$915 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Andaz Mayakoba
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
214
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