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Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760 Mexico
Lowest prices for your stay
Hotels.com
Expedia.com
US$285
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Snaptravel
US$258
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Free cancellation until 22/08/25
Booking.comUS$345
TravelocityUS$285
Priceline
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (6811)
Room & Suite (651)
Dining (573)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#77 of 325 in Playa del Carmen
Location
Cleanliness
Service
Value
Hacienda Tres Ríos is an environmentally responsible luxury resort that offers exclusive access to the Tres Ríos Nature Park in the Riviera Maya and a very complete All Inclusive Plan. Architecturally acclaimed accommodations, fine dining, and world-class spa services are integrated with breathtaking experiences in Tres Ríos Nature Park. Guests can tour mangrove forests, swim, snorkel, and kayak along winding rivers, or simply unwind on the resort’s tranquil beaches.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Diving
Game room
Mini golf
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Private beach
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
11400Reviews451Q+A100Room tips
Traveller rating
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Popular mentions
Marilyn S S wrote a review 23 May
Montreal, Canada2 contributions
My sister and I thoroughly enjoyed a week of relaxation and pampering. All the staff were extremely friendly and helpful. We were delighted with the Spa, and our afternoon in the Temazcal was amazing and truly memorable. We ate at 5 of the 6 restaurants. Each had a unique atmosphere and excellent cuisine and service. Recommend highly!
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Review collected in partnership with this hotel
Date of stay: May 2022
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Location
Cleanliness
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Millie S wrote a review 22 May
1 contribution
The resort is fabulous! The staff was unbelievable. We were assigned a personal concierge who made our stay unbelievable. I do suggest paying for the all inclusive. Made it everything so much easier and included more than normal
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Review collected in partnership with RCI
Date of stay: May 2022
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902randallg wrote a review 15 May
4 contributions
We enjoy the the staff and facilities and how relaxing it is to stay here. Everyone is very cooperative and make our stay enjoyable. They work very hard to make our stay comfortable and relaxing. Thank everyone.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from General Manager, General Manager at Hacienda Tres Ríos Resort & Nature Park
Responded 1 week ago
Dear guest: Thank you for your visit and for sharing your experience. We are happy to hear you consider Hacienda Tres Ríos your home. It was a pleasure to be your hosts and we hope to welcome you back soon!
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Liam H wrote a review 15 May
1 contribution
As far as all inclusive resorts go, it's phenomenal. Much of the food is grown on the property and it shows! Many activities in the gorgeous cenotes on the property. Most importantly, the pool is BEAUTIFUL and Jorge makes the best drinks I've had in my entire life. He does not know what you want, he knows what you NEED.
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Date of stay: May 2022Trip type: Travelled
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Response from General Manager, General Manager at Hacienda Tres Ríos Resort & Nature Park
Responded 1 week ago
Dear guest: Thank you for visiting Hacienda Tres Ríos and the time you take to share your comments. We are happy to know you enjoyed your vacation. Thank you for highlighting your favorite staff members. We hope to welcome you back soon!
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mblossom wrote a review 15 May
Michigan9 contributions6 helpful votes
So great to be back in Mexico, and at Tres Rios. The resort was in great condition, the food was amazing, and as always, the staff was excellent. Plenty of chairs around the pools, a spectacular secluded beach with hammocks and beds, and always great beverage service at the pool. Tres Rios always seems to attract polite guests as well - we have never had an issue with other guests!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from General Manager, General Manager at Hacienda Tres Ríos Resort & Nature Park
Responded 1 week ago
Dear guest: Thank you very much for your visit and for sharing your experience. We are glad you keep coming back to enjoy our facilities, services and staff at Hacienda Tres Ríos. As always, it was a pleasure to be your hosts and we hope to welcome you back soon!
Read more
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PRICE RANGE
US$225 - US$434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda tres rios hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
255
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Frequently Asked Questions about Hacienda Tres Ríos Resort & Nature Park
Which popular attractions are close to Hacienda Tres Ríos Resort & Nature Park?
Nearby attractions include Playa Punta Esmeralda (7.6 km), Punta Venado Bike Park (7.9 km), and Kravans Transportacion y Logistica (7.9 km).
What are some of the property amenities at Hacienda Tres Ríos Resort & Nature Park?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hacienda Tres Ríos Resort & Nature Park?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hacienda Tres Ríos Resort & Nature Park?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda Tres Ríos Resort & Nature Park?
Conveniently located restaurants include Taquería Los Compas, MVNGATA Beach Club & Rooftop, and Coco's Cabanas.
Are there opportunities to exercise at Hacienda Tres Ríos Resort & Nature Park?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hacienda Tres Ríos Resort & Nature Park have airport transportation?
Yes, Hacienda Tres Ríos Resort & Nature Park offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hacienda Tres Ríos Resort & Nature Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hacienda Tres Ríos Resort & Nature Park?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hacienda Tres Ríos Resort & Nature Park?
Many travellers enjoy visiting Zona Arqueológica Playa del Carmen (12.0 km).
Does Hacienda Tres Ríos Resort & Nature Park have any great views?
Yes, guests often enjoy the harbour view available here.