We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I had not been to this resort since I was a child. The staff here were very helpful and the view was amazing. You can snorkel right off the hotel and they provide all the equipment. The food was decent, lunch was the best in...More
Hotel, staff, food, rooms, amenities, spa, snorkeling, scuba, entertainment, resort credit, all top notch! The weather wasn't the best and that really put a damper on our moods. But because of the staff(all the staff) especially these people, Roger, Charlie, Abigail, made our stay perfect!...More
Was an amazing stay at this resort. It was nice being in town and easy to explore. Victor, event coordinator, was amazing. Kept everything fun and exciting wich qas a job in the slow season. Thank you to all the amazing staff. Wish I could...More
OUTSTANDING FOOD AND CUSTOMER SERVICE! We stayed on the Concierge level in September 2018. The amenities are top notch! Here are the things we enjoyed this trip: greeted with a refreshing drink and cool towel, the lobby bartenders made us wonderful Pina-Coladas minutes after we...More
The staff at the Front desk is very helpful. They are always smiling and willing to help. The gentleman who scheduled our honeymoon dinner is a pleasure to work with and made us feel very welcome. Also, Carlos is a fantastic bar tender and he...More
2 Thank emily m
Response from GM_RivieraZone, Gerente at Cozumel PalaceResponded 1 week ago
Dear emily m,
Your wonderful review is highly appreciated by us here at Cozumel Palace we are exhilarated to have been selected as your Honeymoon destination accommodation.
Be assured that as we strive towards creating the most awe-inspired experiences for you, and we take great...More
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning ...Moreresort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Prescilla B | Reviewed this property |
I’m sorry I can’t tell you what kind of beer is served because we didn’t order beer. We ordered cocktails and wine. The wine was better than other places I visited. We participated in the chefs dinner and the wines pared... More
I’m sorry I can’t tell you what kind of beer is served because we didn’t order beer. We ordered cocktails and wine. The wine was better than other places I visited. We participated in the chefs dinner and the wines pared with the courses were nice.
The liquors in the rooms are name brands. There’s corona and bud light in the refrigerator.
Response from GM_RivieraZone | Property representative |
Thank you for contacting us, please note all of our resorts are smoke-free, including pool areas. Smoking is only permitted in designated areas.