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Emporio Cancun

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Blvd. Kukulcan, retorno Gucumatz, Km 17, Lote 49, Segunda Etapa, Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2980)
360
Panoramas (10)
Room & Suite (715)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/02/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Emporio Cancun
Updated 21/02/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 272 hotels in Cancun
Travellers' Choice

Location

Full view
87Good for walkers
Grade: 87 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Blvd. Kukulcán, retorno Gucumatz, Km 17, Lote 49, Segunda Etapa, Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Getting there
Cancun Airport10 kmSee all flights
Aerodromo de Playa Del Carmen59 kmSee all flights
See all nearby hotels
3852Reviews443Q+A100Room tips
Traveller rating
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Popular mentions
Kinga M wrote a review Yesterday
1 contribution
Service by Maria Jose Carillo and Rogelio Perez was great. Wonderful customer service and hospitality. Definitely recommend. Came here during Mexican Independence Day and was pleasantly surprised with the special menu option which i would have never tried anywhere else. A must try.
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Date of stay: September 2021Trip type: Travelled with family
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carlos wrote a review Aug 2021
Jersey City, New Jersey1 contribution
+1
We recently stayed at Emporio Cancun and had a great time. The resort was very clean and beautiful. We enjoyed lounging at the numerous pools particularly the swim up pool in front of our room. The food at the buffet restaurant and the pools was very good. The food at the Italian restaurant however was terrible - very bland and almost inedible. The drinks were not great throughout the bars - they all tasted like a glass of juice full of sugar and no liquor. The best part of our stay was our server Mercedes Cano! She was very pleasant, sweet and accommodating. She always had a smile on her face and was a pleasure to speak to. Thank you for your serving us during our stay Mercedes!
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Date of stay: August 2021Trip type: Travelled with friends
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Response from Gerencia General, Propietario at Emporio Cancun
Responded 2 weeks ago
Dear mckaylac390 Thank you for sharing your experience at Emporio Cancun and for mentioning Mercedes Cano, to whom we will send your congratulations. We hope to continue counting on your preference. Sincerely Omar Vázquez Gaytán Managing Director
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Mckayla C wrote a review Aug 2021
2 contributions
Maria from the restaurant near the pool is amazing she was nice and curteous. She was prompt with our orders and remembered our names. She’s awesome and we thank all the restaurant and hotel staff for their hospitality and kindness.
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Date of stay: August 2021
Value
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Response from Gerencia General, Propietario at Emporio Cancun
Responded 2 weeks ago
Dear mckaylac390 Thank you for sharing your experience at Emporio Cancun and for mentioning Maria, to whom we will send your congratulations. We hope to continue counting on your preference. Sincerely Omar Vázquez Gaytán Managing Director
Read more
Toni G wrote a review Aug 2021
Troy3 contributions
During our recent stay at the Emporio, Cancun, we spent much of our time enjoying drinks and snack foods poolside. We had the most amazing waitress, Mercedes Cano. She was very attentive and remembered our favorite drinks and foods. More importantly, she was pleasant, kind, funny and warm. Mercedes made our time at the Emporio that much more enjoyable. Thank you Mercedes Cano for taking such good care of us! We will never forget you!
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from omar vazquez, Guest Services / Front Office at Emporio Cancun
Responded 3 weeks ago
Dear Guest , We are so pleased to learn that you had such a great time, thank you specially for commending Mercedes´s performance. We look forward to host you again in the near future. Sincerely,
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Roberto L wrote a review Aug 2021
Cancun, Mexico1 contribution
We came today for my daughter's birthday. We had a delicious breakfast at Cua where we were warmly received by Gabriela. Everything was so fresh and handled carefully following procedure to increase the guests' safety. By the pool we had fun with Fatima, Jair and Alejandro. Beach and pool volleyball were the best. There, by the pool We had a Bali bed decorated for her birthday and had a little cake in the Kids Club. Mercedes, our pool server was so helpful and courteous. In a few words it was a fantastic day. They really treated us like royalty. We will definitely be back. Thanks Emporio.
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Date of stay: August 2021Trip type: Travelled with family
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Response from omar vazquez, Guest Services / Front Office at Emporio Cancun
Responded 09 Aug 2021
Dear Guest, We are delighted to find out that your expectations were met. Thank you for mentioning ous staff. We look forward to host you again in the neawr future. Sincerely,
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LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Emporio Cancun
Which popular attractions are close to Emporio Cancun?
Nearby attractions include Parque Maya Tours (0.3 km), Mayan Museum of Cancun (0.1 km), and Zona Arqueologica El Rey (0.3 km).
What are some of the property amenities at Emporio Cancun?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Emporio Cancun?
Top room amenities include a kitchenette, a flat screen TV, and an additional bathroom.
What food & drink options are available at Emporio Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Emporio Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Emporio Cancun?
Conveniently located restaurants include Restaurante Cüa, Bacoli Tratoria, and Condimento Restaurant.
Are there opportunities to exercise at Emporio Cancun?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Emporio Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Emporio Cancun offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Emporio Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Emporio Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (0.3 km) and Scorpion’s Temple (4.4 km).