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Garza Blanca Resort & Spa Cancun

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Carretera a Punta Sam km. 5.2 Mza 9 Lote 3, Cancun 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Package deal
Hotels.com
US$353
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Free cancellation until 21/12/03
Expedia.com
US$353
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Free cancellation until 21/12/03
Destinia.com
US$472
US$278
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SAVE US$194
Free cancellation until 21/11/30
ZenHotels.com
Booking.comUS$423
getaroom.comUS$472
View all 9 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (298)
Room & Suite (22)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • 24-hour minimum vacancy between guests
Updated 21/02/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/02/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 260 hotels in Cancun
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Parking
Internet
Pool / beach towels
Rooftop pool
Adult pool
Outdoor pool
Restaurant
Special diet menus
Swimup bar
Kids club
Kids pool
Highchairs available
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Concierge
Sun umbrellas
24-hour check-in
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Complimentary toiletries
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
242Reviews15Q+A12Room tips
Traveller rating
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  • 4
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  • 1
  • 3
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Popular mentions
Stefanie B wrote a review Yesterday
THE VILLAGES8 contributions14 helpful votes
I loved going to Aqua Zumba daily during my stay at Garza Blanca. I am a Zumba instructor and I just love It. Alejandro offered to let me dance and teach a dance to the guests. That was a highlight for me. Not to blow my own horn, but the guests asked me if I was coming back to teach again. What an honor! Thank you. I can honestly say that Alejandro is a kind, sweet gentleman who is supportive of the guests and wants to make our stay memorable. He certainly did for me.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded yesterday
Dear StefanieB, I would like to thank you for this kind review that is sharing the wonderful experience you had during your stay at Garza Blanca Cancun. We are glad to know that our services and our team member like Alejandro, exceeded your holiday expectations. We thank you for highlighting our attributes as well as your recommendations. We hope to have the honor of serving you in the future. Kindest wishes, Otto Pareto General Manager Garza Blanca Cancun
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Iris B wrote a review Yesterday
1 contribution
+1
We visit Garza Blanca and Villa del Palmar for the first time and I can say what a wonderful experience! The attention and quality of the stay is not the same as other hotels. Food quality is excellent. Attention is excellent. Everybody is very friendly and the hotel is very beautiful
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded yesterday
Dear MMirisb, Thank you so much for your review, we are so happy to read that the efforts and dedication of our team members made such a positive impact on your vacation. Our team is truly motivated and we love to know that our guests are having wonderful experiences. Your comments made us so proud to work in this little piece of Paradise. Don’t take too long to came back, our great team will be ready to exceed your expectations again! Best regards, Otto Pareto General Manager Garza Blanca Cancún
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FellowTraveler363123 wrote a review 09 Jun
3 contributions
Wonderful! The staff was so thoughtful and genuine. They tended to our every need. Aleondro was great. We had Spanish lessons and the entertainment. The food was delicious and there was plenty of variety. We upgraded to Elite because we loved it so much. We are planning to come back.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Get to know the staff right away. They are so much fun!
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded 3 days ago
Dear FellowTraveler363123 , Thank you so much for your review, we are so happy to read that the efforts and dedication of our team members like Alejandro made such a positive impact on your vacation. Our team is truly motivated and we love to know that our guests are having wonderful experiences. Your comments made us so proud to work in this little piece of Paradise. Don’t take too long to came back, our great team will be ready to exceed your expectations again! Best regards, Otto Pareto General Manager Garza Blanca Cancún
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eliza v wrote a review 08 Jun
Dallas, Texas8 contributions
+1
To mention just a few of the best during our experience at Garza Blanca ... For Beach activities, Alejandro!!! For pool service: OSCAR, MARIANA or KEVIN!!! At the concierge: RENE!!! If you come to Garza Blanca you will get the BEST service.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded 3 days ago
Dear Eliza v , We would like to thank you for taking the time to write this incredible review regarding your recent stay at Garza Blanca Cancún. We are glad to have read that you really enjoyed your stay with us and that you were pleased with our service, for us it is very important to meet the expectations of our guests. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. Thank you for mentioning Alejandro, Oscar, Mariana, and Kevin, you can be certain that we will let them know that you really appreciate their work. Please contact us whenever you would like to come back, we would be honored to have you with us once again. Sincerely, Otto Pareto General Manager Garza Blanca Cancún
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Kathy R wrote a review 07 Jun
5 contributions2 helpful votes
The rooms are amazing, I'll give them that. But we paid almost $1200 for 5 days of all inclusive and couldn't get in to a single restaurant for dinner tonight! We even have the level of ownership in the residence club that assigns a butler to us and he told us we didn't need reservations. When we showed up for dinner, we were told there was a 90 minute wait... AT ALL RESTAURANTS on the property. I'm very unhappy that they don't treat us, as members, with some privilege; or at the very least give butlers the ability to get their guests in to dinner without a 90 minute wait....especially when we've paid a small fortune to eat here. Good thing the rooms are nice, I'm forced to eat room service tonight. If they expect to receive the 5 diamond rating they are going for, they better get a different restaurant system. We have a trip planned here in Oct with some friends we've invited and I'm seriously reconsidering bringing them.
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Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
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LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
452
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Frequently Asked Questions about Garza Blanca Resort & Spa Cancùn
Which popular attractions are close to Garza Blanca Resort & Spa Cancùn?
Nearby attractions include Capilla de Guadalupe (7.4 km), Playa Norte (6.2 km), and Zona Arqueologica El Meco (2.2 km).
What are some of the property amenities at Garza Blanca Resort & Spa Cancùn?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Garza Blanca Resort & Spa Cancùn?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Garza Blanca Resort & Spa Cancùn?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Garza Blanca Resort & Spa Cancùn?
Yes, free parking is available to guests.
What are some restaurants close to Garza Blanca Resort & Spa Cancùn?
Conveniently located restaurants include Los Tacos de Humo, Guru Beach Club & Restaurant by Lotus, and Restaurante Käajal.
Are there opportunities to exercise at Garza Blanca Resort & Spa Cancùn?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Garza Blanca Resort & Spa Cancùn have an airport shuttle?
Yes, Garza Blanca Resort & Spa Cancùn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garza Blanca Resort & Spa Cancùn?
Yes, dry cleaning and laundry service are offered to guests.
Does Garza Blanca Resort & Spa Cancùn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Garza Blanca Resort & Spa Cancùn?
The staff speaks multiple languages, including English and Spanish.