We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Paradise Club Cancun

Blvd. Kukulkan 18.5, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
28 people are viewing this hotel
Official Hotel
View deal
Free cancellation until 21/08/29
View deal
Free cancellation until 21/08/24
View deal
Free cancellation until 21/08/23
View all 18 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (11392)
Panoramas (115)
Pool & Beach (2327)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 20/12/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crown Paradise Club Cancun
Updated 20/12/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#49 of 260 hotels in Cancun
Travellers' Choice
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever.
Read more
Full view
Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Entertainment staff
Evening entertainment
Table tennis
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Head massage
24-hour security
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Interconnected rooms available
Flatscreen TV
Complimentary toiletries
Hair dryer
Private balcony
Room service
VIP room facilities
Bottled water
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
English, Spanish
14343Reviews2818Q+A100Room tips
Traveller rating
  • 7 078
  • 3 989
  • 1 733
  • 810
  • 738
Traveller safety
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
ryanhN8100MO wrote a review Today
2 contributions1 helpful vote
Jesus was excellent in assisting. Very friendly and helpful. The staff was overall amazing. The only pain was trying to get dinner reservations. The rooms were well maintained. The nighttime entertainment was fun too.
Read more
Date of stay: June 2021Trip type: Travelled with family
Cynthia wrote a review Today
San Jose, California4 contributions2 helpful votes
Jesús was very friendly, knowledgeable and helpful. He assisted us with a smile. Helped us secure our luggage while we waited for our ride back to the airport . Wish everyone at the hotel had the same attitude as Jesus.
Read more
Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
Jacob N wrote a review Yesterday
1 contribution1 helpful vote
The hotel was amazing get beach great servers including the bell boy Jesus. By the pool by far the best server was Joel. Top notch. Between the bell boy Jesus and the server Joel. Made our trip spectacular
Read more
Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
Luci B wrote a review 19 Jun
1 contribution1 helpful vote
We reserved this resort because we were on an all day tour and wanted an “all inclusive” beach front resort near the airport. We had originally booked “Oasis” but we read this had a water slide for kids and good recent reviews so we booked it. BIG MISTAKE! First off when we arrived my beach front suite was not available so they gave me a room facing the buffet wall. I figured the concierge perhaps made a mistake so I kindly pointed out I was not given the appropriate room, I was told “You’ll get room tomorrow” , My wife and kids were exhausted after the long tour to the pyramids so I was basically cornered to take what I got without an apology yet alone a refund for the difference in cost. The next day we had another excursion planned , upon our return Daniel Bottones (one of the bell boys) let us know that he remembered us and took our luggage to our new room - let me say Daniel has amazing customer service he is incredible and has the type of personality that makes you feel like you matter he deserves better than this dump ! He Should work for hotel xcaret Mexico because he’s great. Crown Paradise Club is far from a resort I’ve been to better cleaner and more attentive motels-not kidding!! The food here is not good we ended up taking a taxi to eat out. We saw others had ordered dominos pizza on our way out. We had no towels for the pool (they told us at check -in we would receive in a.m and did not. We spent minimal time at this place and I couldn’t wait to get out . I saw 4 roaches in our suite I didn’t want to turn off the lights I felt anxious and itchy thinking they’d crawl on me or the kids - horrible , horrible , horrible I would not recommend this place. Aside from Daniele Botones who was the kindest and most welcoming young man with exceptional customer service Nobody or anything at this place is worth the stay. I wouldn’t come back, I wouldn’t recommend and I hardly ever write reviews , but I would hate for a family to feel stuck like we did due to our scheduled excursions outside the “all inclusive resort” if our schedule had been more flexible and I knew my way around you BET I would have left even sooner!
Read more
Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
Cosmopolitan244529 wrote a review 19 Jun
4 contributions
This resort needs to be renovated. There is peeling paint everywhere. I observed areas of plaster falling at the ceiling in “La Palupa.” The reception area was leaking. That was not even safe for employees. There was fresh paint in my room upon my arrival and I got clothes stained and a backpack stained. Hallways were flooded due to the rain. We were a group of 19 people including 2 kids. A friend had to move to another room because she found roaches in her room on Tower 1. My room was on Tower 2. 1 out of 3 elevators has air conditioner at times. There is no air conditioner at the entertainment room. There is no activities for adults. If you want to have fun you must buy an excursion or tour (very expensive). Transportation is not included for some tours or packages. The hotel instructed us to use public transportation. We had an issue because we hired a driver to visit Coco Bongo and a taxi driver made a scene in front of all of us because he wanted to give us the ride. The hotel was not supportive with us. We had to leave walking to the outside and get inside of the vehicle outside of the premises because the deal was not made through the hotel. There is only one pool only for adults which closes at 6:00pm. If it rains the bar closes. The hotel wants to make a profit out of everything. The beach could not be used. The only nice thing to say is that the staff was kind and welcoming. My advice.... pay a little more and stay at a better place.
Read more
Date of stay: June 2021Trip type: Travelled with friends
US$151 - US$326 (Based on Average Rates for a Standard Room)
crown paradise club cancun hotel cancun, crown paradise cancun, cancun paradise club, crown paradise club cancun mexico
MexicoYucatan PeninsulaQuintana RooCancun
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Crown Paradise Club Cancun
Which popular attractions are close to Crown Paradise Club Cancun?
Nearby attractions include Parque Maya Tours (2.0 km), HRoof (4.2 km), and Party Rockers Cancun (2.7 km).
What are some of the property amenities at Crown Paradise Club Cancun?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Crown Paradise Club Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Paradise Club Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crown Paradise Club Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Crown Paradise Club Cancun?
Conveniently located restaurants include Restaurante Umami, KAI, and Restaurante Careyes.
Are there opportunities to exercise at Crown Paradise Club Cancun?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Crown Paradise Club Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Paradise Club Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crown Paradise Club Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crown Paradise Club Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.0 km) and Scorpion’s Temple (6.3 km).