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Royalton CHIC Suites Cancun Resort & Spa

Blvd. Kukulcan Km 9.7, Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 21/06/28
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Free cancellation until 21/07/09
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (3503)
Pool & Beach (623)
Room & Suite (293)
What is Travellers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#56 of 260 hotels in Cancun
Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 – Rooftop Cabana Lounge.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids club
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
Rooftop terrace
24-hour security
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Private balcony
Room service
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken


Full view
78Somewhat walkable
Grade: 78 out of 100
11Restaurantswithin 0 km
3Attractionswithin 0 km
2386Reviews869Q+A100Room tips
Traveller rating
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  • 299
  • 175
  • 64
  • 68
Time of year
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Popular mentions
Give A wrote a review Yesterday
Vancouver, Washington1 contribution
You're looking for a nice quiet resort this is not it! this is a Party City for younger crowds! food was okay service was good don't recommend Diamond Club at all !!!it's not worth it for what you pay! Going to try down south next time hotel zone is like vegas!! Want to upcharge for everything!!!! 2 time to cancun going off grid we think
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Date of stay: June 2021Trip type: Travelled with friends
TxGravel wrote a review Yesterday
3 contributions
We absolutely loved the people, the room, the amenities of Diamond Club, and the walk to local shopping and dining. What we weren't as impressed with was the food at the resort. We think that food is an important part of a luxury all-inclusive experience. We will likely return, but will set our expectations accordingly.
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Review collected in partnership with this hotel
Date of stay: June 2021
Courtney S wrote a review 23 Jun
2 contributions3 helpful votes
Once again Royalton Chic did not disappoint. This is our 2nd time at Royalton Chic within the last 6 months. We are so very pleased at the accommodations at this resort. There is never a dull moment even in the rain. On our 2nd day it rained for majority of the day. The vibe team quickly put together some activities since everyone was stuck inside. If looking for more options to enhance your stay I recommend upgrading to Diamond club. I would not stay at a Royalton without being a preferred guest. We had no problems getting dinner reservations through our butler. Had plenty of upgraded liquor options at the bars and got to enjoy hydrotherapy at the spa. Special shout-out to Ramses and Cesar at the Diamond club pool bar. Jesus at Dips pool bar and Alex our butler. We will return yet again sooner than later.
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Date of stay: June 2021Trip type: Travelled as a couple
dsmaj wrote a review 23 Jun
Pearland, Texas3 contributions2 helpful votes
This being my second trip to CHIC this year, I was extremely pleased with the hotel and service. The AC was not working properly in our room on the first day and maintenance made sure it was fixed immediately. Our butler Sandra went above and beyond making sure that our every request was not only met but was exceeded. Carlos, Levi and Fernando took great care of of us at our beach cabanas. Ramses was an amazing bartender at the Diamond Club pool. The food and cocktails at the Culinary Experience were amazing! All inclusive doesn’t mean don’t tip …. If you show your appreciation to the staff they will go above and beyond for you!
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Date of stay: June 2021Trip type: Travelled with friends
1 Helpful vote
Mondains wrote a review 23 Jun
Lincoln Park, Michigan191 contributions54 helpful votes
I (35 years old) stayed here June 12th-17th. Check in was a breeze having upgraded to the Diamond Club(I'll get to that later). First night I was solo until my girlfriend met me down the second day. This isn't how it was originally booked but everything went smooth. I was undecided if I should pay the little extra amount of money when booking for Diamond Club (after reading some reviews) but glad I did. When you check in you get a separate check in room with top shelf spirits and canned beer (they keep the beer in the back, you just ask for it). You can also return to the Diamond Club 24/7 for little sandwiches, canned beer, spirits, champagne etc.. Download whatsapp so you can talk to your butler anytime to make dinner reservations, bring you a drink on the beach or anything else you'd need. Being a Diamond Club member you also get access and drinks to level 18 roof top pool/bar which was awesome with great views and a private section of the beach and private pool with a swim up bar. The resort is new and very clean. We had a Ocean view jr suite on the 14th floor facing the ocean which was very modern and great view of the pool and beach. We stayed during the start of hurricane season so some days the water was murky and not always as nice looking as it normally is. The only time we had the buffet was during breakfast and it was good. The omelets they make are huge and of course you can have them put whatever you want in them. We ate at all of the restaurants during are stay and thought they were all great as well. My first solo night I ate a burger and fries at the sports bar and it was good as well. The resort is about a 25 minute drive from the airport and a 10 minute walk to the party clubs such as Coco Bongo, Senior Frogz etc.. The resort also has nightly entertainment/club atmosphere on 2 different floors that was fun. All the staff from check in, restaurant, bartenders and beyond always seemed to be in a great mood and happy to serve us. My only complaint is that the elevator wait time can be long at times. One was broken our entire stay and then another one was broken half of a day. P.S. Covid testing was also went smoothly. You told them what day you wanted to do it when you checked in. They tested us and handed us a paper showing the results in 15 minutes
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Date of stay: June 2021Trip type: Travelled with friends
Room Tip: Upgrade to Diamond Club if you can get a good deal on it when booking online
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US$187 - US$1 132 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Royalton CHIC Suites Cancun Resort & Spa
Which popular attractions are close to Royalton CHIC Suites Cancun Resort & Spa?
Nearby attractions include Playa Chac Mool (0.3 km), Tornado (0.1 km), and Dips Pool Bar (0.00 km).
What are some of the property amenities at Royalton CHIC Suites Cancun Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Royalton CHIC Suites Cancun Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton CHIC Suites Cancun Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Royalton CHIC Suites Cancun Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Royalton CHIC Suites Cancun Resort & Spa?
Conveniently located restaurants include Taqueria Los Chachalacos, The Surfin Burrito, and Natura.
Are there opportunities to exercise at Royalton CHIC Suites Cancun Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Royalton CHIC Suites Cancun Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton CHIC Suites Cancun Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Royalton CHIC Suites Cancun Resort & Spa?
Many travellers enjoy visiting Zona Arqueologica El Rey (6.5 km) and Scorpion’s Temple (2.1 km).
Does Royalton CHIC Suites Cancun Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.