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All reviews el mercado la bastille club tower dolphin pool candy shop zen spa trade winds french restaurant rooftop pool swim up room tequila bar tacos pyramid building all inclusive resort asian fusion butler service steak
We spent 12 nights, our first time staying here after being in Cancun previously.
From the airport pickup, which arranged through Hyatt (with cost), check in, escort to room seem less.
Surprised with champagne and cake as was a special birthday. Room was beautiful, spacious,...More
What an experience we had at Hyatt Ziva Cancun. Just came back and will go back again in a minute. Everything was top notch. Beautiful, Earthy, modern yet comfortable design, the most comfortable beds and rooms, delicious food, clean beach, great staff and can't even...More
7 Thank Lilit_LA
Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 1 August 2018
Thank you for choosing Hyatt Ziva Cancun as host for your family vacation and for taking the time to share with us your 5 stars review; we truly appreciate your confidence in choosing us to live the best vacation on the Caribbean Sea....More
Butlers Isaias & Irving were excellent. They knew our needs before we did. Josias & Marlene at la bastille, Yessica & Elizabeth at Zen spa, and David & Raul at Punta Vista all helped us have a relaxing and memorable stay in Cancun.
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So after staying at the Hyatt Ziva I wonder how some people could not love this hotel. Ok let me start with the negative aspects, they did not control the weather. It rained two days. Ok now for the positives, every single associate was wonderful....More
We were here for a wedding, had never been to Cancun before and this resort did not disappoint. Amazing views, luxurious rooms, great food and drinks as well as super friendly staff there to make our vacation great. If we go back to Cancun it...More
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's …Morecoast with several unexpected delights along the way. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from HyattZivaCancun | Property representative |
Hi atripadaddict, thanks for reaching out and for your interest in Hyatt Ziva Cancun. Attending to your comments, please advise all pools on property are heated. The Punta Vista Bar Infinity pool and Spa facilities are not... More
Hi atripadaddict, thanks for reaching out and for your interest in Hyatt Ziva Cancun. Attending to your comments, please advise all pools on property are heated. The Punta Vista Bar Infinity pool and Spa facilities are not allowed for children.