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Fiesta Americana Condesa Cancun All Inclusive

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Boulevard Kukulkan Km 16.5 Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$441
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Free cancellation until 22/01/03
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US$447
US$376
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Official HotelUS$440
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (12670)
Pool & Beach (2416)
Dining (1942)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Americana Condesa Cancun All Inclusive
Updated 21/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 263 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level

Looking for a place to stay in Cancun? Then look no further than Fiesta Americana Condesa Cancun All Inclusive, a romantic all-inclusive resort that brings the best of Cancun to your doorstep.

Cancun Fiesta Americana Resort is a romantic all-inclusive resort offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.

The all-inclusive resort features a concierge and room service. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travellers visiting Cancun. For guests with a vehicle, parking is available.

Avenida Kukulkan (1.6 mi), located nearby, makes Fiesta Americana Condessa a great place to stay for those interested in visiting this popular Cancun landmark.

While visiting Cancun, you may want to try some shrimp at one of the nearby restaurants, such as Lorenzillo's, Harry's Cancún, or Puerto Madero.

During your visit, be sure to check out popular historic sites like El Rey Ruins (Zona Arqueologica El Rey) and Scorpion’s Temple, which are all a short distance from the all-inclusive resort.

We’re sure you’ll enjoy your stay at Fiesta Americana Condesa Cancun All Inclusive as you experience everything Cancun has to offer.

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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish
13414Reviews1481Q+A100Room tips
Traveller rating
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Popular mentions
KADorius wrote a review Yesterday
1 contribution
We stayed here in mid July and the hotel was very good. Clean, very great friendly staff, beds were moderately comfortable. I'll note the rooms do not get colder than 72 degrees even when turning down the thermostat so we were a little warm at night. My husband and I are foodies and the food was what we would call solidly & consistently good, with a few things that were great. Ceviche is awesome, highly recommend everything there was exceptional. The quesadillas at the outdoor grill area were very good too.Specific menu items at the specialty restaurants were excellent, and then some of it was just good but not anything to rave about. Buffet was very good, especially considering it is food that has to be mass produced. Lots of fresh options. Loved the hot chocolate station in front of the traditional Mexican restaurant. Lacking in fitness options and the spa was not fully open-the therapy pools, sauna & steam room were all closed which they don't tell you. The waitstaff also does not serve you on the beach, you have to go get food/drinks yourself. They do serve you poolside and service is great. If you have tweens/teens there isn't much to do for that age group.
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Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Pa M wrote a review 24 Jul
1 contribution
We loved Carlene who was always excited to see us. The hotel was really great. Staff were nice and fast. Food was overall good but the Thai restaurant needs a lot of work—the menu had Indonesian and Cantonese food and they had Chinese music playing. It was all over the place and the flavors were disappointing. Also, they served rice in a tiny bowl that’s usually for dipping sauce.
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded yesterday
Thank you for taking the time to share your recent experience. I am happy to read that your overall stay was enjoyable and that you found our service up to your standards. We are sorry that our Restaurant Thia Kunn had not pleased you. Your feedback is very valuable to us, and we are continuously working to improve our facilities and services in order to provide our guests memorable experiences. We look forward to your return. Best regards, Sergio Valencia General Manager
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Miguel Carrillo wrote a review 24 Jul
Phoenix, Arizona1 contribution
+1
What an amazing resort! We keep coming back exactly or that reason. The service, food, amenities, restaurants, bars and spa are all top notch! So many people to thank... going to do my best to name them all. If you go to the resort and are helped by any of these people, you are in great hands! Thank you Eligio (service at the cabanas) your level of service was amazing! Thank you Fernanda for (guest services/concierge) for always making sure we were taken care of. Thank you chef Josue for taking care of us at every restaurant we ate at! Thank you JJ for being so attentive to us at the restaurants. Thank you Pablo for always making sure we were well taken care of at the bars and pool area! Also thank you to Isidro, Julian, Claudio & Gema.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded yesterday
I appreciate your valuable review of our hotel and your comments from your recent stay with us. It is a pleasure for me to know that your experience at Fiesta Americana Condesa Cancun exceeded your expectations; our number one priority is to make every guest experience as exceptional and unique as it can be, thank you for letting us know how memorable and special your Family stay was with us. I am certain that your comments will be very much appreciated by Eligio, Fernanda, Josué, Juan Jose, Pablo, Isidro, Julián Claudio, and Gema, as it is always heartwarming to read that your efforts are being reflected in satisfied guests that are motivated to return. We are looking forward to welcoming you back in the not too distant future. Best regeards, Sergio Valencia General Manager
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LightPacker790857 wrote a review 22 Jul
1 contribution
We've visited FA Condesa 4 times, even got engaged here in 2015. Service and experience had been best in class the first 3 times around. COVID has really impacted the level of service we received our 4th time around. The service was still good but not great for the amount of money we paid and are accustomed to. Regardless, we enjoyed our last night dinner greatly with Lorena and Ediberto at Cenaduria. They provided a nice gesture with our dessert asking for us to return. We probably will return since we've enjoyed our time here in the past and there is sentimental value due to our engagement, but this time around we began to wonder if another resort out there can consistently provide best in class service for the top dollar we pay.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: We had multiple issues with friends that came to pick us up. They simply would not let them get...
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Response from Sergio Valencia, Director General at Fiesta Americana Condesa Cancun All Inclusive
Responded 4 days ago
I appreciate the time you have taken to provide your valuable feedback, which helps us improve each and every day. While I am happy to read that the service was beyond your expectations, I understand that certain aspects of the Resort left to be desired this time. We take pride in creating memorable experiences for our guests; to hear what you went through is completely unacceptable. Thank you for adding very generous remarks on the positive sides of your vacation, and for mentioning the services that made your stay more comfortable. We sincerely hope to have the chance to be your hosts once again and show you the improvements we have made with your comments in mind. Sincerely, Sergio Valencia General Manager
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Sheryl wrote a review 22 Jul
5 contributions
It is our second visit to this fabulous Paradise. Make sure you make dinner reservation at San Telmo, Argentinian steak house. It is outstanding Manuel and Jairo made this occasion unforgettable. Manuel was friendly and his service was on target. Jairo made us feel home by making us a very good coffe drink with a fire show and great photographer. Gracias!!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 3 days ago
Thank you for sharing the wonderful experience you had at Fiesta Americana Condesa Cancun. Our main objective in this business is to exceed our guest's expectations, creating memorable moments that will turn your vacations into an unforgettable experience. Manuel, and Jairo will be very happy to read your comments, it is always a marvellous incentive to know that your efforts are being noticed. We look forward to having you back soon. Warm Greetings, Sergio Valencia General Manager
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PRICE RANGE
US$223 - US$525 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana condesa cancun all inclusive hotel cancun, fiesta americana cancun, cancun fiesta americana resort, fiesta americana condessa cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
502
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Frequently Asked Questions about Fiesta Americana Condesa Cancun All Inclusive
Which popular attractions are close to Fiesta Americana Condesa Cancun All Inclusive?
Nearby attractions include Party Rockers Cancun (0.3 km), Chicabal Sunset Club (0.4 km), and Extreme Games Cancun (0.4 km).
What are some of the property amenities at Fiesta Americana Condesa Cancun All Inclusive?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Fiesta Americana Condesa Cancun All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Condesa Cancun All Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Fiesta Americana Condesa Cancun All Inclusive?
Yes, valet parking is available to guests.
What are some restaurants close to Fiesta Americana Condesa Cancun All Inclusive?
Conveniently located restaurants include Restaurante Careyes, Restaurante Benazuza, and Tora Cancún.
Are there opportunities to exercise at Fiesta Americana Condesa Cancun All Inclusive?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Fiesta Americana Condesa Cancun All Inclusive have an airport shuttle?
Yes, Fiesta Americana Condesa Cancun All Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fiesta Americana Condesa Cancun All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Condesa Cancun All Inclusive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Americana Condesa Cancun All Inclusive?
The staff speaks multiple languages, including English and Spanish.