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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

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Traveller (4457)
Pool & Beach (1187)
Room & Suite (1141)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“washer and dryer”(250 reviews)
“duna sports bar”(88 reviews)
“studio villa”(84 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
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Rooms
02 Sep03 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6 074)
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5 433 results
Traveller rating
3 730
1 188
310
123
82
Traveller type
Time of year
LanguageEnglish
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3 730
1 188
310
123
82
Show reviews that mention
All reviewswasher and dryerduna sports barstudio villala isla mallfun teaminfinity poolstarwood ownersheavenly spafull kitchensteak nightmall across the streetheavenly bedpersonal conciergeoutdoor mallpool conciergeswim up bartime share
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1 - 5 of 5 433 reviews
Reviewed yesterday via mobile

The Westin Lagunamar is by far one of the best resorts we have stayed at. The location by the beach, opposite a mall/shopping and beside a lagoon was just perfect. We encountered some of the most amazing people during our stay at this resort. When...More

Thank arkalgud
Reviewed yesterday

Great time! Great place to go! Great choice for a vacation would definitely come back. This has been my 3rd straight year coming and still love everything about it. Excellent places to eat, visit and to relax and have a good time!More

Review collected in partnership with this hotel
Thank llwclark7
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded yesterday

Dear Guest, We are very pleased to know you had a great time at Westin Lagunamar. Thank you for choosing again our resort for your vacation and thank you for your loyalty, we hope to welcome you many more times in the future. Warm Regards,...More

Reviewed 2 days ago

Our family has visited at Lagunamar since the summer of 2009. We come back so frequently because it is a marvelous facility with a great location in Cancun. But the real draw is the staff and the service they offer. We look forward to seeing...More

Review collected in partnership with this hotel
Thank maestrobob60
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded yesterday

Dear Guest: We are very pleased to know you had a great time at Westin Lagunamar. Thank you for choosing again our resort for your vacation and thank you for your loyalty, we hope to welcome you many more times in the future. Warm Regards,...More

Reviewed 3 days ago

We just spent 4 nights at this resort and enjoyed every minute. The friendliness of the staff is exceptional, no matter what function they fill. The resort´s upkeep is phenomenal and the whole atmosphere is vacation, vacation. Will return next year.More

Thank Christiane740
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded yesterday

Dear Guest, We would like to thank you for your Fantastic review. It always make us glad to hear the feedback from you and to know that our efforts to serve and provide you with a refreshing stay, were worth it! We hope to welcome...More

A TripAdvisor Member
11
Reviewed 4 days ago via mobile

While everything about the hotel itself is excellent, it is the people who work here that make it extraordinary. Everyone greets you with a smile. Any requests are handled courteously and promptly. As for the rooms, they are comfortable and clean, smartly decorated with higher...More

1  Thank A TripAdvisor Member
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 3 days ago

Dear Guest, Thank you very much for taking the time to post this review, we appreciate your mention as we recognize all our associates who provided a beyond service to our valuable guests. We are happy to read your comments about our friendly staff and...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$159 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cancun
#12 Luxury Hotel in Cancun
#13 On the Beach Hotel in Cancun
#13 Spa Hotel in Cancun
#13 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
Details
Price range
US$159 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cancun
#12 Luxury Hotel in Cancun
#13 On the Beach Hotel in Cancun
#13 Spa Hotel in Cancun
#13 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4457)
Pool & Beach (1187)
Room & Suite (1141)
Dining (458)
Amenities (52)
Family and Play Areas (20)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
waterguy231
19 August 2018|
Answer
Response from LMS7718 | Reviewed this property |
It wasn't when we were there but I believe they are starting soon.
0
Votes
Clyde M
5 August 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
The water from the tap in the room is excellent quality.
0
Votes
JD E
5 August 2018|
Answer
Response from Jamie L | Reviewed this property |
breakfast is not included..you have full apartments with kitchens...buffet is downstairs in oceano...not sure price. but delicious...not sure about cribs
1
Vote
Room Tips
"The views from any room are awesome. If you can get it, try to be fifth floor or above for the very best..."
Read review
"All rooms face the ocean, so there are no bad rooms."
Read review
"All rooms are oceanview. Request a floor above the 2nd floor for the best views"
Read review
"We stayed in unit 1012. We had a beautiful view."
Read review
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