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Carretera A Barra de Navidad Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (10698)
Panoramas (61)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/01/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Puerto Vallarta
Updated 21/01/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#20 of 150 hotels in Puerto Vallarta
Travellers' Choice
GreenLeaders Platinum level
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Interconnected rooms available
Flatscreen TV
Private balcony
Room service
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
Hotel links
Special Offer:Book Direct for the Lowest Rates


Full view
40Car recommended
Grade: 40 out of 100
13Restaurantswithin 1 km
0Attractionswithin 1 km
11923Reviews1416Q+A100Room tips
Traveller rating
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Popular mentions
mrV_575 wrote a review Yesterday
Scottsdale7 contributions
Wonderful family vacation coming out of Covid suppressed 2020. Really glad we came here as PV seems to be a vacation ready area. Yes you have to wear masks in some areas of the resort but outside on Hyatt Ziva property no masks required. Accommodating and everyone is helpful. We found all employee encounters were pleasant and all servers and chefs went above and beyond. We’d like to recognize Oscar and his team at Pureza for serving up wonderful special diet requests. Our servers Joel, Martin, and Saul were excellent in accommodating our meals for our child. Oscar is very attentive and is interested in making sure each visit is top notch. Poolside was great. Arturo tended to our needs and took very good care of us. He was eager to please. That guy works very hard! Made staying outside by the pool even more pleasant. It was our 10th wedding anniversary and the Pureza team even served up a custom desert on our special day. The kids club team was really good at keeping a group of kids including our child busy with activities. Fernanda and Jessica were awesome and as parents we were really glad the kids club service was an option.
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Date of stay: July 2021
Room Tip: Views are great from most everywhere
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Nicole P wrote a review Jun 2021
10 contributions1 helpful vote
Hotel's Favourite
My husband and I came to Puerto Vallarta for our honeymoon and loved every minute of our stay! We had a great time exploring the city, going on adventures, eating tonssss of food on the resort, and playing volleyball on the beach! The entertainment crew on the resort was amazing. Alexa, Jessica, Enrique, Gio, Okimy, Toño, and Simon were so much fun and always joined us for some volleyball or pool activities. Would definitely recommend staying here!
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Date of stay: June 2021Trip type: Travelled as a couple
Response from Fernando Cardoso, Director General at Hyatt Ziva Puerto Vallarta
Responded 4 weeks ago
Dear nicolepS2275GG; We are so glad to hear that you had a fantastic stay and that you enjoyed our beautiful resort. Thank you for sharing your thoughts and your suggestions, we really appreciate the voice of our guest. We look forward to the opportunity of welcoming you back so that you can enjoy again the Hyatt Ziva experience at this unique resort. With Service from the Heart,
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CiCi T wrote a review Yesterday
1 contribution
This trip was amazing! The staff were all friendly and nice. Especially Juan the bartender from the pool bar! This is my 4th time here and I can’t wait to be back! Food was good… drinks were awesome. Thanks Juan and team!
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Date of stay: July 2021Trip type: Travelled with friends
PalG222 wrote a review 22 Jul
Overland Park, Kansas1 contribution
Have stayed at other Hyatt Ziva resorts. This one was a great one. Had a great time considering the Covid restrictions. But you have take that into consideration before you get there. Beautiful views and excellent service. Jose was our favorite bartender/server by far! He always went above and beyond! Enjoyed having breakfast at Blaze early in the morning before everyone got there.the Italian restaurant was good, but took awhile for food. Tried again and was better! Overall very friendly and helpful staff. We had a great time and will be back next time we are in Puerto Vallarta.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Sleep Quality
Brock H wrote a review 22 Jul
1 contribution
Almost everything has been perfect at the Hyatt Ziva. The food has been some of the best I've ever had. The staff has been great (except for a few distracted waiters), and the beach and area are perfect. The hotel rooms are a little run down but they are still nice and clean. We just finished an included jungle hike with Omar and Alberto and had a great time. We're headed to use the paddle boards and kayaks available at the resort. We're planning on coming back again in a few months with our kids this time since this is a great base to enjoy beautiful Mexico and the authentic Mexican culture of Puerto Vallarta
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Date of stay: July 2021Trip type: Travelled as a couple
US$219 - US$502 (Based on Average Rates for a Standard Room)
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MexicoJaliscoPuerto Vallarta
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Frequently Asked Questions about Hyatt Ziva Puerto Vallarta
What are some of the property amenities at Hyatt Ziva Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Puerto Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Ziva Puerto Vallarta?
Conveniently located restaurants include Blanca Blue Restaurant & Lounge, La Playita, and El Set.
Are there opportunities to exercise at Hyatt Ziva Puerto Vallarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Puerto Vallarta have an airport shuttle?
Yes, Hyatt Ziva Puerto Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Puerto Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Puerto Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (7.9 km).
Does Hyatt Ziva Puerto Vallarta have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hyatt Ziva Puerto Vallarta accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.