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Hyatt Ziva Puerto Vallarta

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Traveller (8185)
Room & Suite (1767)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“club tower”(583 reviews)
“seaside grill”(660 reviews)
“private beach”(893 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Nearby Hotels
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Reviews (8 496)
Filter reviews
7 711 results
Traveller rating
5 100
1 827
457
194
133
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LanguageEnglish
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5 100
1 827
457
194
133
Show reviews that mention
All reviewsclub towerseaside grillprivate beachpreferred towerolder towerdreams resortworld cafeblaze restaurantjungle treksunset barmain poolmain towerrock climbingturtle releaseentertainment teamall inclusive resortasian restaurant
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1 - 5 of 7 711 reviews
Reviewed today via mobile

We were last on this property over 20 years ago when it was the Camino Real. Hyatt is obviously committed to updating the place. And it's probably for the best. The construction was not too annoying. However, it appeared as though there were only about...More

Thank Kevin L
Reviewed 2 days ago

We just got back from spending 5 days, the staff was fantastic, out ocean side view was also wonderful and the rooms had been recently updated. It's a great place if you have kids or for couples. The beach was is public but no real...More

1  Thank Sros66
Response from Antonio M, Director General at Hyatt Ziva Puerto VallartaResponded yesterday

Dear Sros66, We love your wonderful feedback regarding your recent Hyatt Ziva experience. Thank you for choosing this beautiful property as your resort in Puerto Vallarta. We appreciate your high recommendations. Thank you for your preference. We would love to welcome you back many more...More

Reviewed 3 days ago

Check in was quick. Rooms clean, bed sheets very poor quality. Air conditioning very noisy, several in our party stated their units did not work very well and their rooms were very warm. Food was very good at all the restaurants with good service. Most...More

Review collected in partnership with Hyatt Hotels
2  Thank MeloB01
Response from Antonio M, Director General at Hyatt Ziva Puerto VallartaResponded yesterday

Dear MeloB01 Thank you very much for your visit and feedback regarding your stay, We are happy that overall you enjoyed our restaurants and the warm hospitality from our staff. We have taken note of your rating and comments regarding ac details, in order to...More

Reviewed 3 days ago

From the moment we arrived we were treated very well, we arrived a few hours before check in and they told us our rooms where not ready yet, but that as soon as we walked through the door we were already their guests that we...More

Review collected in partnership with Hyatt Hotels
3  Thank Mariela V
Response from Antonio M, Director General at Hyatt Ziva Puerto VallartaResponded yesterday

Dear Mariela V, Thank you for your visit to Hyatt Ziva Puerto Vallarta, Your delightful experience with us is the greatest motivation to continue offering our guests fantastic vacation experiences. Our goal is to provide you and our guests with the best possible vacation experience,...More

Reviewed 4 days ago

Let me start from the beginning... My husband & I got married at this resort nearly 10 years ago. At the time it was Dreams resort. We loved it so much we stayed 10 days & returned the following year for our 1st anniversary. Seeing...More

5  Thank sirmans0213
Response from Antonio M, Director General at Hyatt Ziva Puerto VallartaResponded yesterday

Dear sirmans0213, Thank you for your detailed review and for your time to share your experiences at our resort. I appreciate your constructive criticism and sincerely regret the inconveniences that you encountered upon arrival and the following days of your stay. Please know we keep...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$231 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Vallarta
#6 Top resorts Hotel in Puerto Vallarta
#8 Family Hotel in Puerto Vallarta
#9 Romantic Hotel in Puerto Vallarta
#11 On the Beach Hotel in Puerto Vallarta
#11 Spa Hotel in Puerto Vallarta
#13 Luxury Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$231 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Vallarta
#6 Top resorts Hotel in Puerto Vallarta
#8 Family Hotel in Puerto Vallarta
#9 Romantic Hotel in Puerto Vallarta
#11 On the Beach Hotel in Puerto Vallarta
#11 Spa Hotel in Puerto Vallarta
#13 Luxury Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8185)
Room & Suite (1767)
Pool & Beach (1495)
Dining (829)
Amenities (95)
Business Centre & Event Rooms (66)
Family and Play Areas (30)
Questions & Answers
Ask a question
jkcar
13 June 2018|
AnswerShow all 2 answers
Response from Antonio M | Property representative |
Dear jkcar, As Obed C said, our schedule changes periodically, but Let me tell you what shows do we have.. 1. Michael Jackson Show, it is one of the most popular between our guest, you can´t miss it, 2.-Mexican Fiesta... More
1
Vote
Google Translation
cruzgirlSeattle
10 June 2018|
AnswerShow all 3 answers
Response from Antonio M | Property representative |
Dear Ms. Denny, We are upgrading our facilities and renovations are taking place at the first floor of our Club Tower, there are details that we are tuning. Swim Ups Suites at ground level with the whole luxury and comfort... More
0
Votes
Google Translation
Huffyathome
7 June 2018|
AnswerShow all 2 answers
Response from Victoria_BCTall_Guy | Reviewed this property |
Pesos are preferred by the locals despite what you might hear. In addition, you end up paying less when you pay in Pesos. Can you get by with paying just in US dollars? For the most part, yes. But again, many if not most... More
0
Votes
Room Tips
"Ask for one with a balcony."
Read review
"Not sure there are bad rooms. My view was stunning"
Read review
"High floor in club tower. If you don’t need a view the terrace rooms on the old pool are convenient and quiet."
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"Try to book in newer building away from the main road to avoid noise"
Read review
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