Pinnacle Resorts 180

Pinnacle Resorts 180

Pulpito 180 Colonia Emiliano Zapata, Puerto Vallarta 48380 Mexico
1st Floor Condo Sunset at Pinnacle
Traveller (514)
Panorama at the Resorts by Pinnacle 180
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Outside grill and washer/dryer.
Room & Suite (321)
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About

4.5
#30 of 145 hotels in Puerto Vallarta
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Pinnacle 180 is a boutique, all suite, 5 star styled resort with luxurious amenities and services and million dollar ocean views from each 1 or 2 bedroom suites large, private terrace, some with dipping pools. It is located in the heart of Puerto Vallarta's Zona Romantica just above Olas Altas Street. The finnicular provides easy access to Olas Altas and Los Muertos Beach. Great location, great views and no stairs!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Happy hour
Swimup bar
Poolside bar
Taxi service
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish

Location

Pulpito 180 Colonia Emiliano Zapata, Puerto Vallarta 48380 Mexico
Name/address in local language
833Reviews39Q+A100Room tips
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Detailed Reviews
MiamiMonkey wrote a review Mar 2020
Miami, Florida
5.0 of 5 bubbles
Back in Washington, DC, after spending 8 amazing days in the Andrew Christian Sky House (25 Feb - 4 Mar). 2nd time staying in the Sky House. See previous review. We once stayed in the AC Townhouse. Sky House by far has the better hot tub and stunning view out to the bay. And what about the sunsets from the balcony/hot tub! Felipa our house keeping attendant, amazing.

179 is finally complete, stunning. However, we would never stay. Due to the fact that they don’t have hot tubs on the balcony. When we last came it was being built and the construction noises were unbearable. Were they early morning starts of construction at other buildings, yes. Remember, PV is getting more progressive and trying to keep up with all the travelers flocking to PV.

Pinnacle 180 is our only choice when traveling to PV. 5 times in less than 2.5 years. We only wish the staff would take note on returning guest and maybe provide a bottle of wine waiting in the condo or a personalize note welcoming your loyal returning guest. Something so simple and inexpensive goes such a long way with your reoccurring guests. Just a thought.

Pinnacle see you back in about 6 months.

PS: The pictures posted, exterior views and the hot tub on the balcony.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Director General at Pinnacle Resorts 180
Responded 06 Mar 2020
Thank you for expressing your great satisfaction with Pinnacle Resorts and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Felipa We are working every day to give each of our guests the value they deserve. On behalf of our Pinnacle Resorts team, we look forward to your next visit! Pinnacle Resorts
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mehjgmty wrote a review Jul 2022
Monterrey, Mexico
+1
5.0 of 5 bubbles
We’ve stayed at Pinnacle many times, and keep coming back for several reasons. First, the location, which is ideal for our tastes: in the heart of the Zona Romántica, walking distance from the beach and our favorite restaurants, yet slightly removed from the noisier parts of town. Then, the suites themselves, which in our experience have always been immaculately clean, tastefully decorated, and supplied with everything we need except actual food: dishes and cutlery, kitchen appliances, washer and dryer, etc., and often a good view (this time we spent time in two different suites, one with partial ocean view and the other with a full view, which was just beautiful). The pool and bar service are also important for us. And that brings us to another key factor: the service. From Margarito, who helps us with our luggage and getting a taxi and always greets us warmly and takes good care of us; to Verónica, who used to bar tend at Pinnacle Chic (she makes great drinks) and now is a supervisor at Pinnacle 180’s bar and pool area and is always fun, friendly, and capable; to the professional reception staff, room cleaning team, and efficient maintenance man (we didn’t need his help this time, but he’s fixed our air conditioning in the past and is always there when you need him).
My only complaint (which I also have mentioned more than once to the staff) is the cheap, rough toilet paper in some of the suites. The restrooms in the lobby use a high quality brand, but the bedrooms we stayed in this time and some other rooms we’ve used in the past have the cheapest brand available, which can even be painful to use.
Still, Pinnacle is where we have stayed more than anywhere else in Puerto Vallarta, and it’s likely to remain that way.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 04 Jul 2022
Dear guest, First of all, we would like to thank you for continuing to choose Pinnacle Resorts on your visit to Puerto Vallarta. In a pleasure for us to know that we always manage to meet your expectations, rest assured that our staff will be more than happy to read your kind comments. We hope to see you back soon.
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Philip R wrote a review Mar 2020
Santa Fe, New Mexico
5.0 of 5 bubbles
We were 2 couples and stayed in the Andrew Christian Penthouse suite called PH 1. We will request this room for our next stay. The unit had a washer and dryer which we used. There was an auto drip coffee maker and full-size fridge with ice maker which was handy for cocktails.

The design was modern with 2 good sized rooms, one with ensuite bath, the other bath was across the hall from bedroom 2. There were AC units in both bedrooms and living area. Daily housekeeping was appreciated.

For us, the main amenity was the balcony which is where we spent most of our time. The large space contained a hot tub which could be adjusted to very hot or mild which was perfect.

There was a long bar height table with barstools. The views are wonderful and we enjoyed from this unit you overlooked the water, town and the mountains, it was the best of all words. There is some ongoing construction in the area but this is true for much of PV and did not bother us from this unit.

The lobby pool and bar are beautiful and service was good as well. Note: the sun does not hit the pool area until 1pm so that is when we would secure our loungers. Happy Hour is hopping from 5:30-8 and drinks are 2 for 1.

This location is walking distance to everything, a few times we Uber-ed back in the evening. There are a few flights of stairs to get to the building but we did not mind them. When we carried back groceries we took the funicular up the hill to the property. We can't wait to return.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Director General at Pinnacle Resorts 180
Responded 18 Mar 2020
Dear Philip R Thank you very much for this outstanding feedback as well as for the preference of our hotel. We are delighted to hear that you have enjoyed your stay, especially our staff, location, rooms and amazing views . You are right, we are truly located in a very privileged location right in the heart of Old Town Puerto Vallarta and with Los Muertos beach just 5 minutes walking distance. Thank you for your recommendation, the whole team is looking forward welcoming you back again -Pinnacle Resorts.
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Passengermike wrote a review Oct 2020
Bend, Oregon
5.0 of 5 bubbles
Everything about it was wonderful! Very clean, great service, cocktails and perfect location.
Go there, you won't be disappointed!! The health protocol was dialed in, disinfectant mats for your feet as you walk in, hand gel in common areas. Couldn't have felt safer and the pool is wonderful, up above it all!
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Review collected in partnership with this hotel
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 15 Oct 2020
Dear Passengermike, What a wonderful review! Thank you very much for sharing your experience with others. For Pinnacle Resorts is very important that our guests feel safe specially during these times, reading your comments motivate us to keep working hard in making feel comfortable all of our guests during their stay with us. We would love that you give us the opportunity to welcome you back very soon!
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mehjgmty wrote a review Oct 2020
Monterrey, Mexico
5.0 of 5 bubbles
We've stayed at this property (in different rooms) several times. The location is ideal for our interests: walking distance from a variety of great restaurants and the beaches in the "Zona Romantica" neighborhood. Each room is really a suite with one or more bedrooms, complete kitchen, living room, laundry, bathroom(s)... The staff are friendly, helpful and bilingual, from the bellhops to the concierges. There is a funicular to make it easier to get to and from the street below (the fastest way to the beach and some of the restaurants); it is free, although tips are encouraged. This visit, the funicular was operated by Leo, who is new to the job and is doing a great (the previous operators were senior citizens who had to leave the job due to the coronavirus pandemic).
We'd definitely recommend staying here.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 12 Oct 2020
Dear mehjgmty, We would like to thank you for selecting us as your host on your recent gateway to Puerto Vallarta. It was a pleasure having you and we appreciate that you have taken the time to share your experience with others. We are glad to read that you have enjoyed our staff’s attentive service and our privileged location. We are also delighted to know that you have taken advantage of the funicular, we will be very happy to share your comments with Leo. This kind of comments are an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. We are very looking forward to welcome you back!
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Andrew M wrote a review Aug 2020
Rockaway, New Jersey
1.0 of 5 bubbles
My partner and I stayed here in March 2019 and had a great stay! We wanted to come back this year as we came back to PV. We had a really negative experience at check in. We booked a room that was shown differently on Orbitz at 220 and preferred a room similar to what we had previously at 180. We considered paying the upcharge for the newer property at 179 but still preferred what we had before.

Brenda was unwilling to listen to our concerns or work with us after viewing the room at 179. She kept reverting back to the fact they giving us what we paid for and the situation escalated relatively quickly as she refused to acknowledge why we were upset or work with us on a resolution. Her general deminier was robotic and unapologetic.

After a request to speak to the property manager instead we were able to work with them and finally got the room we had hoped for. We had a pleasant experience with the majority of the staff and a warm welcome from the concierge.

Brenda requires additional training in her role and needs to be empowered to address and resolve customer concerns.
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Review collected in partnership with this hotel
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 05 Aug 2020
Dear Mr. Andrew, Thank you very much for the time you took to express your comments about your stay. We sincerely regret that your satisfaction was affected by the situation during your check in. Our front desk staff was just stating that your reservation was assigned exactly as booked, 1 bedroom luxury penthouse with mountain views at Pinnacle Resorts 220, you were in no way downgraded, as you mentioned to the staff. We apologize if you feel we weren´t giving you the right solution, however the room category you were demanding was completely different of what you booked, in a different property as well. We are glad that once you agreed on paying the difference for a different room category we were able to offer you what you were hoping for and you ended enjoying your stay. We hope you give us the opportunity to welcome you back in a near future.
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keegyray wrote a review Apr 2022
Antigonish, Canada
5.0 of 5 bubbles
Great property with excellent location , amenities and too notch staff. Would not hesitate to recommend this property to anyone. A truly amazing experience. We had the penthouse unit with huge the deck and private hot tub. Perhaps the best view in all of PVR.
Wait staff at pool side were very attentive And the rooms were all cleaned daily to a very high standard
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 12 Apr 2022
Dear keegyray: We're so happy to see that we continue fulfilling our commitment to create unique experiences and offering our guests the service they deserve. Thank you so much for choosing us and we look forward to welcoming you back very soon.
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bpenney42 wrote a review Jan 2020
St. John's, Canada
4.0 of 5 bubbles
We are currently here for 2 weeks in a 1 bedroom, oceanfront condo. The condo is small, but has everything we need, except for more comfortable outdoor furnishings. We like to spend afternoons on our balcony and the lounge chairs are hard and without any cushions. We asked the front desk if we could borrow some cushions from the resort but were told there were none available. You would think for the high price of the accommodations, there would be a requirement for owners who rent to supply more comfortable outdoor furnishings. Otherwise, the resort is pleasant and the staff are lovely.
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Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PinnacleResorts, Concierge at Pinnacle Resorts 180
Responded 12 Jan 2020
Thank you for sharing your feedback through this mean. We would like you to know that we ask with the housekeeping manager about your request to make your stay more pleasant, unfortunately there was no extra cushions. Please be assured that your comments are truly valuable for us, as this allow us to improve our service levels and product. And we greatly appreciate your kind words towards our team members.
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Darwin wrote a review Jan 2022
New York City, New York
5.0 of 5 bubbles
I booked 4 two bedroom apartment suites for New Year's Week and for my partner's 40th birthday and we had a great experience staying at Pinnacle 180. The two bedroom apartments were so big, and perfect for our large group, as everyone also had their own bathroom. The kitchen and living area space was huge, with a large balcony where we could see the town and ocean. There was also a washer and dryer in each unit. The wrap around infinity pool was beautiful, and they had great happy hours from 5:30 to 8:00 p.m.. We also had food at the hotel which was delicious. We also did the private chef for New Year's Eve - chef Benjamin and his crew - who provided us with a wonderful fajitas dinner on the 31st. The location of the hotel is walkable to everything in Zona Romantica. Our housekeeper, Reyna, was just amazing and really cleaned our unit so well and was very thorough. Thank you Reyna! We also visited their sister building's rooftop, Pinnacle 179, and had drinks on their rooftop which was really great. Thank you Pinnacle 180 for a wonderful stay and for accommodating our large group and being flexible with our changes as well. Highly recommend this place in PV!
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Date of stay: December 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Guest Services / Front Office at Pinnacle Resorts 180
Responded 11 Jan 2022
Dear darwinxav, We appreciate your feedback regarding your recent stay with us. It's great to hear that you found your our rooms, location and amenities to your satisfaction. Thank you for complimenting our team's high-quality service. Reyna will be happy to hear about the review. We look forward to welcoming you in the near future.
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Nick M wrote a review Aug 2022
2.0 of 5 bubbles
My partner and I live here in Puerto Vallarta and decided to take a staycation for an evening. We looked around and ending up deciding on a hot tube suite at Pinnacle 180. We stayed in Suite 103. We will not be staying at the Pinnacle hotels again.

The room itself was okay. It was large and the hot tub was nice. We tried to take a shower before dinner and there was ZERO hot water. We figured it was just a fluke and that the suite would have hot water when we got back. It did not... We went down to tell the front desk and their response was "Maintenance is gone. You should have told us earlier." They said they would put a note to have it looked at in the morning, in the morning we still had no hot water and ended up checking out without being able to take a warm shower the until visit.

Besides the hot water issue, the AC units in the suite are quite old. The one in the master bedroom makes an awful noise and is actually rattling the wall so much the "art" in the middle bathroom rattles on the walls. The AC in the front room looks like it's from the 80's and the whole suite had a rather mildewy smell by the end of us being there using the AC constantly.

We checked out not very happy with our experience at all. We then get an email saying they are withholding 60$ because we took the iron from the suite! We never even saw an iron, much less took it from the suite. We live less than a mile from the hotel with our own iron, why would we take what my guess would be a 10 year old iron from the hotel room.

If you are looking for a luxurious experience with first class service, I would most certainly look elsewhere.
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Date of stay: August 2022
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 10 Aug 2022
Dear guest, We are very sorry to hear that we were unable to meet your expectations on this occasion. Rest assured that your kind comments help us continue to grow and improve our service day by day. We hope you will give us the opportunity to welcome you again in the near future.
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Answer from PinnacleResorts
Puerto Vallarta, Mexico22 contributions
Hello! We will be very pleased to welcome you here at Pinnacle Resorts 180! Our pool is open daily from 10 AM to 9 PM; first come first serve for the pool chairs. Happy Hour at Signature Lounge Bar is available every day from 5:30 PM to 8:00 PM. We offer jacuzzi suites with ocean and partial ocean views. Kind regards!
Answer from PinnacleResorts
Puerto Vallarta, Mexico22 contributions
Dear Traveljunkigurl, Thank you so much for contacting us, our pool in Signature 180 closes at 9:00pm, and it is heated. Regarding the day passes, we have a day pass available to public in Chic 179 and we also have a day pass in Residences 220 but only if you have friends or family staying there. If you have any other question, please do not hesitate to contact us
Juliet A asked a question May 2020
Long Beach, California40 contributions6 helpful votes
How far from beach? Is there beach access? Are Chairs and umbrellas available? Thanks
Answer from PinnacleResorts
Puerto Vallarta, Mexico22 contributions
Hello Juliet! We are located just a few steps away from Playa Los Muertos (5 minutes walking). We have beach towels, but for chairs and umbrellas, we recommend the beach clubs available there. Kind regards.
Answer from Curiosity77138
6 contributions
As I remember most of the day
Answer from scottandrew75
North Plainfield, New Jersey51 contributions20 helpful votes
Unfortunately, we did not get to spend time at the pool during our stay. The construction is just across the street from the property and that street runs beside the pool. The noise starts at 9am and continues until at least 5pm making this a terrible experience.
Louis N wrote a tip 12 Jul
Bethlehem, Pennsylvania107 contributions55 helpful votes
4.0 of 5 bubbles
"The building seemed to be empty. Excellent service from everyone, especially bringing our luggage up 80 steps to 307 because of no elevator"
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Jeff C wrote a tip Apr 2024
17 contributions1 helpful vote
5.0 of 5 bubbles
"The price seems expensive at first blush, but if you divide it between three couples, it’s not much more than the other rooms."
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funlovingal21 wrote a tip Mar 2024
Seattle, Washington10 contributions1 helpful vote
4.0 of 5 bubbles
"Price was $229/nite, but Mexico has high lodging taxes. We ended up averaging $300/nite after taxes/fees. Pool area small but great bar!"
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Richard F wrote a tip Jun 2023
Kelowna, Canada4 contributions1 helpful vote
5.0 of 5 bubbles
"Book early as this location fills up fast in the winter months."
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Shawn S wrote a tip Jul 2022
Tampa, Florida6 contributions
4.0 of 5 bubbles
"Definitely consider the higher up level rooms."
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Not the right property for you?
There are more places to choose from in the Puerto Vallarta area.
PRICE RANGE
R 4,075 - R 9,300 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Resorts by Pinnacle 180
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
46
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PINNACLE RESORTS 180 - Hotel Reviews & Price Comparison (Puerto Vallarta, Mexico)

Frequently Asked Questions about Pinnacle Resorts 180
Which popular attractions are close to Pinnacle Resorts 180?
Nearby attractions include The Palm Cabaret and Bar (0.08 km), Act2pv Theater & Cabaret & Lounge (0.5 km), and Chictini by Pinnacle (0.04 km).
What are some of the property amenities at Pinnacle Resorts 180?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Pinnacle Resorts 180?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pinnacle Resorts 180?
Guests can enjoy a swimup bar, a lounge, and a poolside bar during their stay.
Is parking available at Pinnacle Resorts 180?
Yes, free parking is available to guests.
What are some restaurants close to Pinnacle Resorts 180?
Conveniently located restaurants include Tuna Azul, The Blue Shrimp Puerto Vallarta, and Noroc.
Are there opportunities to exercise at Pinnacle Resorts 180?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Pinnacle Resorts 180?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Pinnacle Resorts 180?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Pinnacle Resorts 180?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Pinnacle Resorts 180?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (6.1 km).
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