Maxwell Residences At Indah

Maxwell Residences At Indah

Calle Santa Barbara 478 Conchas Chinas, Puerto Vallarta 48399 Mexico
Traveller (66)
Comfortable beds with luxurious linens.
Room & Suite (38)
Pool & Beach (29)

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About

4.0
#98 of 145 hotels in Puerto Vallarta
4.1 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Una nueva forma de disfrutar su estancia en Puerto Vallarta, con todas las comodidades de un resort desde la privacidad de una residencia de lujo a solo unos cuantos pasos de la zona romántica.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Infinity pool
Bar / lounge
Beach
Boating
Pets Allowed ( Dog / Pet Friendly )
Yoga classes
Personal trainer
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Diving
Golf course
Horseback riding
Snorkelling
Fishing
Airport transportation
Hand massage
Head massage
Makeup services
Massage
Neck massage
Pedicure
24-hour security
Concierge
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Self-serve laundry
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Microwave
Refrigerator
Stovetop
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Luxury
Boutique
Languages Spoken
English, Spanish

Location

Calle Santa Barbara 478 Conchas Chinas, Puerto Vallarta 48399 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
1 Attraction
within 0.5 kilometers
25Reviews6Q+A7Room tips
Traveller rating
  • 16
  • 2
  • 2
  • 0
  • 5
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Detailed Reviews
hotsyd22 wrote a review May 2022
Sydney, Australia
5.0 of 5 bubbles
Maxwell residences at Indah is fabulous. It is new, spotlessly clean bright, airy and tropical. We loved out stay.

It is more like serviced apartments than a hotel. There are a large variety of accommodation sizes from one-bedroom apartments through to large units that are perfect for larger groups. We were just two people and stayed at 'Casa Pedro' which is best described as a luxury hacienda which is slightly separate but joined to the main part of Maxwell residences up a stair case from level 3. You enter and exit through the main hotel entry. Casa Pedro felt it as had the best of both worlds of having the character and ambiance of somewhere exotic with all of the modern conveniences and of Maxwell residences - access to the pool, gym and restaurants.

There are two pools and they look just like the pictures on the website. The rooftop pool has a swim up bar and restaurant. The pool on level three has a large terrace where we had breakfast. It is not possible to pay at the restaurant - all of the charges have to go back to the room account and you pay at check out. This wasn't a problem but just different. We swam in the pool every day that we were there. There is a beach at the bottom of the hill, about 100 metres away but we didn't bother with it.

The location is good. It is slightly outside of the romantic zone but it is about US$2 for an Uber each way, or you can walk. It's totally safe and we walked in to and back from the town, including at night. We hired a car for out five days and there was free onsite parking. In hindsight, we wouldn't have bothered with a car and would have just taken a taxi to and from the airport. You don't need a car staying here.

Another great feature that we loved was the gym. It is an exceptional gym with full equipment and arguably better than many commercial gyms.

There was a spa on site but we didn't make use of it.
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Date of stay: April 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vanesa Sanchez, Guest Services / Front Office at Maxwell Residences At Indah
Responded 15 May 2022
Dear guest, On behalf of the entire team and our Management, we thank you for choosing Maxwell Residences at Casa Pedro, as your vacation destination and for sharing your comments, it pleases us to read that you enjoyed a fantastic stay with us overall. We work hard daily to exceed the needs and goals of our valued guests and provide them with a feeling of joy and total comfort, we are flattered by your kind words. We look forward to the opportunity to host you again in the near future. Best regards, Guest Experience Manager Vanesa Sánchez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A Maze wrote a review Jan 2023
3.0 of 5 bubbles
The property is aesthetically nice but we had many problems with our suite. The concierge staff were very nice and attentive and I appreciated it. However, some issues were able to be fixed but others were not.

It is the attention to details that separates a nice place from a luxury place and for that reason I could not recommend this place as a luxury location while in Puerto Vallarta.

Our fee for the weekend was over $1500USD for one of the Casa Pedro suites and upon check-in our room was covered in dust, there were brown stains on the beds, and hair in the tub. We had to ask for the room to actually be cleaned because it had not been for some time. Throughout our stay there was a foul sewer smell coming from the toilet that at times became unbearable (the staffs way of “fixing this” was pour strong smelling cleaning solution down the drains that lessened the smell for a few hours).

I have stayed at many luxury hotels/resorts and have never had these issues, because of this it was not worth the price and I could not recommend it. When we visit Puerto Vallarta in the future I will not be returning to this location.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Valeria G wrote a review Nov 2021
Heredia, Heredia, Costa Rica
5.0 of 5 bubbles
Maxwell Residences is amazing! The main points are: the view from the units is amazing, the units are super big and are very comfortable, the hotel staff is very friendly! Dulce helped us a lot in organizing our tours. We went to hidden island on a private boat! That was probably the highlight of our tour! The service was amazing! They even prepared ceviche and guac! Very tasty! Dulce also helped us with a reservation at a club. In the end, everything was great, the only thing I would not do is order use the groceries service.. prices are a little excessive and the food at the hotel is good and cheap so it’s actually better & cheaper to just order room service. But if you’re looking for a place with a great vibe, amazing view from units and pool, quiet, and good food, then this is your place! I loved it (and i stayed at another (all inclusive) hotel too and between both of them I would choose Maxwell in a heartbeat!
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PJs Marketing Mexico, Ventas at Maxwell Residences At Indah
Responded 03 Jun 2022
Dear guest: We try our best to make you feel at home, we are so happy to read we reached our goal during your visit and we would love to have you back for another amazing vacation experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VSH wrote a review Aug 2023
Newport Beach, California
1.0 of 5 bubbles
Unreliable and unprofessional. They cancel your reservation on their own without letting you know! Be careful. I've booked this place on August 14th on their DIRECT website and I received a cancellation email (saying that "I" cancelled) the next day. I called the property immediately and they said they cancelled my reservation because the price was incorrect (I happened to be lucky to have seen my email, otherwise, I'm in PV with no accommodation because they weren't planning to let me know), although my vacation plan is right the next week. After a few calls and me suggesting if there is any other way, they offered me a unit in their new building that is still under construction with a huge downgrade in views, rooms and amenities which I didn't take. Last resort they offered was I wait another day to see if any other cancellations come up which ended up not happening so I had to let this go instead of wasting more time, but rather looking for a new place in a week when all the prices have already gone up. I'm a frequent traveler who's been to 35 countries yet this such irresponsible cancellation (on their own DIRECT booking site) and unprofessional services afterwards were very new and scary experience. Conclusion: no matter what pricing they give you on their website, DO NOT TRUST because they will cancel if they can find somebody who can pay more than you.
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Date of stay: August 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: If you need to, please book with an insurance or the third parties.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maxwell Residences, Otro at Maxwell Residences At Indah
Responded 24 Aug 2023
We deeply regret the inconvenience you encountered regarding your reservation. Unfortunately, this resulted from a system malfunction which was not detected by us until your booking request reached out office. Your feedback holds significant importance to us, and we sincerely apologize for any frustration this may have caused. We are currently taking measures to prevent such issues from arising in the future. We're genuinely sorry for the disruption this may have caused to your travel plans. Your feedback is highly valued, and we hope you'll reconsider and allow us the opportunity to offer you a more satisfying experience in the days ahead. a more seamless experience in the future. Your feedback is instrumental in helping us grow. Best regards.
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Saul G wrote a review Jan 2023
5.0 of 5 bubbles
Staying here was truly perfect, and I mean that! We had everything we needed here: guaranteed sunny weather, incredible staff and concierge service who were able to help us with dining and activity reservations, local attractive advice, etc. (and did so with incredibly fast response times!), beautiful, clean, and spacious accommodations, awesome food in the hotel, two beautiful pools to lounge by/in, and more. Maxwell Residences was such a peaceful, quiet oasis and we're so glad we got to stay there :) -- can't emphasize all that enough!
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PJs Marketing Mexico, Ventas at Maxwell Residences At Indah
Responded 21 Jan 2023
Dear guest: At Maxwell our main goal is to provide our customers with the best that Puerto Vallarta has to offer. Whether at Indah, Orchid or at any of our selection of curated accommodations. Thank you for your trust and your recommendation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ole K wrote a review Oct 2021
Frederiksberg, Denmark
5.0 of 5 bubbles
We stayed for some nights at Maxwell, and this is by far the best hotel/residence we ever stayed at, at the Mexican West Coast. We had three bedrooms + three bathrooms and a huge terrace with views of the pacific. The infinity pool reminded me of Marina Bay (singapore). Maxwell is at the moment insane value for money. Just wow! (check pictures)
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: All the suites!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PJs Marketing Mexico, Ventas at Maxwell Residences At Indah
Responded 03 Jun 2022
Dear guest: So delighted to read your comments, thank you very much, we hope to be of service soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura W wrote a review Nov 2022
Austin, Texas
5.0 of 5 bubbles
We had a wonderful time at Maxwell Residences Indah. The accommodations were lovely and can’t speak enough about the concierge service Elliott and his staff provide. We live in a Four Seasons Residences in the States so the bar is set high and Maxwell Residences lived up to that standard. Our housekeeping was superb and we enjoyed the in room spa services and used the gym as well. The beach restaurants are a $3 Uber away and the people of Puerto Vallarta were lovely and kind. The food at the Indah was great and often found ourselves staying in and eating at the residences instead of heading out. The pools were beautiful. We will be back soon! PS Spectacular Views!!!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PJs Marketing Mexico, Ventas at Maxwell Residences At Indah
Responded 20 Jan 2023
Dear guests: Thank you so much for your kind review, we are pleased to know you enjoyed your stay and our service, we look forward to welcoming you again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Benjamin S wrote a review Jul 2021
Winnipeg, Canada
5.0 of 5 bubbles
This was my second time staying at a Maxwell unit. From when we (group of 3 friends) arrived to when we left, we all felt like the Maxwell team tried their very hardest to give us a great stay. Check in was smooth and our unit blew us away. I'm used to typical hotel rooms, but the unit we booked felt more like an oceanside villa combined with a hotel. A HUGE terrace with a gorgeous view and an excellent, practical kitchen. Loads of space to chill. All the staff at the building were helpful and kind. The restaurant and pool are also nice to have, though my group preferred to explore the local restaurants and go to the beach (Maxwell staff gave us some great tips on where to go first!!). Overall an excellent trip and we would all definitely go back.
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Date of stay: June 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Casa malca or casa ciela are both gorgeous
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elliot Kimelman, General Manager at Maxwell Residences At Indah
Responded 05 Oct 2021
Dear bsaadia, Thanks so much for your review. We are so glad you had an excellent time and hope to welcome you back soon!
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Hank A wrote a review Nov 2022
5.0 of 5 bubbles
I stayed here with friends for a long weekend and it was absolutely perfect. The building and amenities are stunningly beautiful. Elliot and his staff at Maxwell were very attentive, accommodating, and treated us like royalty. Will definitely be back!
Read more
Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PJs Marketing Mexico, Ventas at Maxwell Residences At Indah
Responded 20 Jan 2023
Dear guest: It was our pleasure to be of service; thank you for your comments, please know you are always welcome.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ocea J wrote a review Dec 2022
Chicago, Illinois
5.0 of 5 bubbles
My business partner and I had a great time at this property for 5 days. We used the restaurants (great food) and pools with ease and great customer service. The infinity pools are warm and have spectacular views of the ocean and city. If we ever come back, we would definitely stay there again. Shout out to Alex and Popla for their attentiveness.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PJs Marketing Mexico, Ventas at Maxwell Residences At Indah
Responded 20 Jan 2023
Dear guests: So happy to hear you had a relaxed experience while vacationing; we loved attending to your needs. Please visit us again when ever your travel plans bring you back to Puerto Vallarta again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Maxwell Residences
Puerto Vallarta, Mexico
Hi! As for now, we did not have any information regarding the spa, gym or restaurants. As you know, just the pool. Hopefully, in a month, we are expecting to have it all open. Regards.
Answer from Maxwell Residences
Puerto Vallarta, Mexico
Hi! As for now, we did not have any information regarding the spa, gym or restaurants. As you know, just the pool. Hopefully, in a month, we are expecting to have the same amenities as in Indah.
Answer from Maxwell Residences
Puerto Vallarta, Mexico
Hi! It depends the property you want. The capacity goes from 100MB until 1G. In all of the properties, you will be able to have a great connection. Hope to see you soon. Keep us on the loop!
DanCalgaryAB. asked a question Feb 2023
Calgary AB.3 contributions10 helpful votes
Hola, do the Casa Pedro Deluxe Double Room or Casa Pedro Deluxe Room have a balcony?
Answer from Maxwell Residences
Puerto Vallarta, Mexico
Hi, not in the suite, but you have access to all amenities of Indah's building. Infinity pools, restaurants, spa & gym!
CORrinne D asked a question May 2022
Frederick, Maryland102 contributions19 helpful votes
Can anyone show views to the left of the mountains? Is the new Orchid blocking the view?
Answer from Vanesa S
Dear customer, we can share with you photos and options of different residences, can you please send us your email address. Thank you so much.
Carolyn K wrote a tip Jun 2024
San Clemente, California33 contributions1 helpful vote
5.0 of 5 bubbles
"Close to the malecon and romantic zone, take a 5 min Uber into town"
Read full review
VSH wrote a tip Aug 2023
Newport Beach, California2 contributions
1.0 of 5 bubbles
"If you need to, please book with an insurance or the third parties."
Read full review
When is the next vacay?? wrote a tip May 2023
Las Vegas, Nevada158 contributions123 helpful votes
5.0 of 5 bubbles
"Walk on the beach, it’s faster than the street"
Read full review
Toni wrote a tip Apr 2023
8 contributions12 helpful votes
5.0 of 5 bubbles
"Just 5 min from the zona romántica strip. There’s also no atm here so make sure you get cash before. "
Read full review
Jim B wrote a tip Dec 2022
Calverton, New York23 contributions
5.0 of 5 bubbles
"The walk along the beach is nice but a little long. About 20 minutes. I enjoyed it."
Read full review
Not the right property for you?
There are more places to choose from in the Puerto Vallarta area.
PRICE RANGE
R 3,375 - R 5,476 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MAXWELL RESIDENCES AT INDAH - Now R 3 580 (Was R̶ ̶4̶ ̶4̶7̶0̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Puerto Vallarta, Mexico) - Tripadvisor

Frequently Asked Questions about Maxwell Residences At Indah
Which popular attractions are close to Maxwell Residences At Indah?
Nearby attractions include Playa Conchas Chinas (0.4 km).
What are some of the property amenities at Maxwell Residences At Indah?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Maxwell Residences At Indah?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Maxwell Residences At Indah?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Maxwell Residences At Indah?
Yes, free parking is available to guests.
What are some restaurants close to Maxwell Residences At Indah?
Conveniently located restaurants include The Top Sky Bar & Restaurante, Mantamar Beach Club Bar & Sushi, and Hiroshi Japanese Cuisine.
Are there opportunities to exercise at Maxwell Residences At Indah?
Yes, guests have access to a fitness centre, an infinity pool, and yoga classes during their stay.
Does Maxwell Residences At Indah have airport transportation?
Yes, Maxwell Residences At Indah offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Maxwell Residences At Indah?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Maxwell Residences At Indah?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Maxwell Residences At Indah?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (6.9 km).
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