City Express Plus Puerto Vallarta

City Express Plus Puerto Vallarta

Blvd. Francisco Medina Ascencio No. 2860 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Reception area by elevators
Traveller (46)
Breakfast Nook
Dining (31)
Guest Bathroom
Room & Suite (27)

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About

4.0
#67 of 145 hotels in Puerto Vallarta
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value
City Express Plus Puerto Vallarta is located in the North Hotel Zone of this paradisiacal Mexican Pacific destination, 3.5 kilometers from the International Airport and the Convention Center. Our privileged location offers you proximity to the industrial zone and the San Maré and Hospital Joya hospitals, renowned medical tourism centers. The hotel is surrounded by services, stores, restaurants, and supermarkets. It is located right in front of the Maritime Terminal, just a few meters away from Galerías Vallarta and La Isla, the largest malls in the city. Other places of interest within 10 minutes from the hotel: the Malecón, Playa los Muertos, the Naval Museum, Sea Safari, and the Marina Vallarta Golf Club, to close a deal in style; if the purpose is to relax, you can visit the Playa Caletas, Yelapa or Las Islas Marietas. After a day of work or fun, relax in our pool with a pool bar and enjoy our room service. Take advantage of our meeting rooms with full audiovisual equipment for client meetings. Unwind in comfortable rooms with bay or mountain views and start your day with a complimentary breakfast. Breakfast Plus Complimentary breakfast from 06:00 to 10:00 hrs. that includes a selection of fruits, a variety of sweet bread, yogurt, cereal, juice, milk, coffee and tea. Hot dishes will have an additional cost, offering a wide variety of omelettes, eggs cooked to order, chilaquiles with chicken and healthy dishes. Stay at City Express Plus Puerto Vallarta and enjoy this attractive beach destination from one of the best areas of the city for the best business and leisure travel experience. Breakfast Plus •Complimentary Continental breakfast served everyday from 06:00 to 10:00 hrs. Includes a selection of fruits, a variety of bread, yogurt, cereal, assortment of cold cuts, cheese, toppings, juice, milk, coffee and tea. •Hot dishes are served à la carte from 06:00 to 12:00 hrs. (at an additional cost), offering a wide variety of omelettes, fried or scrambled eggs, chilaquiles with chicken and healthy dishes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Private pool
Shallow end in pool
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
City View
Value
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

Blvd. Francisco Medina Ascencio No. 2860 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Name/address in local language
264Reviews4Q+A7Room tips
Traveller rating
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Detailed Reviews
Portland87 wrote a review Jan 2023
McMinnville, Oregon
5.0 of 5 bubbles
We had a medical emergency at the airport at the last minute and this hotel was a great option close to the Joya hospital for us to stay in for one night. It is within walking distance to walmart, the hospital, and restaurants. Also, a quick uber ride to and from the airport. The staff was very friendly and worked hard. The free continental breakfast was a nice surprise.
The rooms have black out shades and we found the hotel to be very quiet. We all slept great.
Read more
Date of stay: January 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded 08 Jan 2024
Thank you for your comments, we are working to offer a good service
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wally W wrote a review Feb 2020
Portland, Oregon
+1
5.0 of 5 bubbles
Here's what's to like about City Express: 1. Room was comfortable, quiet, clean and had a great view of the harbor (ask for a room as high up as possible). 2. I found the desk clerks really helpful and friendly. 3. Great filling and complete breakfast. The papaya was nice and ripe and the eggs, beans and potatoes were perfect. 4. I like Starbucks and there's one on the other side of the main drag about a 15 minute walk south toward town. 5. Free shuttle to the airport worked perfectly. While I wouldn't stay here for an extended visit, it was very nice for 1 night!
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded 11 Feb 2020
Thank you for your comments and for your trust, we are waiting for you again with us.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Littlechilds wrote a review Mar 2022
Calgary, Canada
3.0 of 5 bubbles
Pros- 8th floor views are good, and we appreciated the included cont breakfast. Coffee was not as bad as others have said. Wifi good in main lobby.

Cons - the breakfast was extremely limited with sugary options (more fruit please!), lots of single used plastics here, use silverware, there seems to be lots of staff standing around. Thin walls, we heard all our neighbours, plus the hotel has a dorm feel to it. We also had a dirty towel on check in. Wifi kept dropping out in room.
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Date of stay: March 2022
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded 15 Mar 2022
Dear Ben,thank you for your comment, your feedback is very valuable for us, and we will take a closer look at it. Best Regards, Alicia Silva General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trek540609 wrote a review Mar 2020
1.0 of 5 bubbles
Awful customer service after staying at Vidanta resorts 4 nights(excellent service). We booked this hotel because it was closer to the airport and will be leaving early the next day. Also it was in the center of the city. Initial check in was at 3 o’clock but we were not allowed in our room until four because they had not finished cleaning the rooms. The guy behind the counter was so rude and offered no assistance he said we just had to wait until they were finished. After he raised his voice to us and said we could now go into our room at 4:15 he ran my card and it was not recognized through their bank instead of stating that he got really rude and saying he could not take my payment and this was Mexico and we had to go by the rules. I then put the room on my American Express, and told him I would be speaking with his manager and he said go ahead this is Mexico customers do not come first here we do. We then proceed to our room because again we had to stay here it was our last night before our flight left no remote control had to call downstairs they can come and install a box of the remote control would work. Their ad offered free shuttle to the airport which also did not turn out to be true our flight left at 6:50 and we wanted to leave at four which is the same guy informed me there shuttles did not start running until five. If you were in Puerto Vallarta never stay at this hotel they do not believe in customer service or the customers rights. Save yourself the hassle and go with a hotel chain you recognize next time it’s Marriott or Sheraton or somewhere that we always do our business with.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded 17 Mar 2020
I am very sorry for what happened and I apologize for the situations that occurred, I hope you will once again give us the opportunity to serve you, as it is not a service that we are used to offering. We immediately take action on your comments.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jzytravler wrote a review Feb 2020
Tacoma, Washington
5.0 of 5 bubbles
Really enjoyed my stay there. Staff is professional, friendly, and helpful. Buffet breakfast has hot/cold food options. Convenient location to cruise ship terminal. Had a great view from my room on the 8th floor.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Suggest you request room with water view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded 11 Feb 2020
Thank you for your comments and for your trust, we are waiting for you again with us
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David C wrote a review Apr 2021
Raleigh, North Carolina
5.0 of 5 bubbles
Great location. Close to airport and Marina. Clean and comfortable room. Excellent staff. Javier at the front desk was very professional and helpful. He made several suggestions on places to eat and set up the shuttle for us to several different places. Im sorry I'm not good with names but they are a great staff. Very friendly and helpful. I look forward to returning to PV and will definitely stay at City Express Plus in the future.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded 15 Sept 2021
Than you for your comments. We hope see you soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Undercover_consultant wrote a review Jan 2024
Toronto
5.0 of 5 bubbles
Firstly, Fatima at the front desk knows customer service, and she knows how to handle people. I suggest she to move within the luxury brands that the Marriott hotel portfolio offers. She knows her hospitality as a craft. This property on a value scale is 5 stars in comparison to other properties. You get what you pay for. No issues except for some noise at night from the other rooms, and the WIFI is slow, even by cable. Yes, there is construction during this time - check with your travel agent or any property before booking for renos or construction notifications. This review was primarily to acknowledge the good support from the front desk.
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Date of stay: January 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CE Plus Puerto Vallarta Gerencia, General Manager at City Express Plus Puerto Vallarta
Responded 5 weeks ago
Thank you for that information I hope see you soon in the hotel again
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lee S wrote a review Mar 2022
Calgary, Canada
5.0 of 5 bubbles
We needed a place to stay for one night while we had a family member in the nearby Joya Hospital. The rooms were clean and spacious, the staff was friendly and helpful. The pool is small and shaded later in the day - but you have to check out the hanging lounge chairs. Close to everything, easy to access.
Read more
Date of stay: March 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded 23 May 2022
Dear Lee, Thank you for taking the valuable time to write your review. Feedback is important to us. We appreciate your opinion, as it provides necessary comments to reevaluate the needs of our guests. We hope to have the opportunity to welcome you back for a different experience. Sincerely Alicia Silva General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vickie Kelly wrote a review Nov 2023
Atlanta, Georgia
2.0 of 5 bubbles
Very unfriendly staff they act as if they were doing you a favor to stay there. Hotel is under Major construction.. no air conditioning in the fitness center.. Beware of Location.. staff pretend they speak very little English.. rates are very cheap. You get what you pay for.
Area is near a lot of malls and food selections
Read more
Date of stay: November 2023Trip type: Travelled solo
Room Tip: Just beware, bare-bones hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded 08 Jan 2024
Thank you for your comments, we are finishin with construction in January to offer a better service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana Isabel H. wrote a review Nov 2020
Playa del Carmen, Mexico
5.0 of 5 bubbles
I loved my room and the view! I loved the furniture as well, gave me some ideas for my small apartment. The location is good, you are near big supermarkets, malls, restaurants, public transportation, beach. Very good price for all the package together!
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded 15 Sept 2021
Thank you for your evaluation a comments, we hope see you soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shazzygirl asked a question Nov 2018
Ottawa, Canada64 contributions24 helpful votes
Is this hotel on the beach
Answer from GERENTE G
Guadalajara Metropolitan Area, Mexico15 contributions
Hello, we are not situated on the beach, we are in front, you can walk to the beach from the hotel
Answer from GERENTE G
Guadalajara Metropolitan Area, Mexico15 contributions
Muy buen día, por favor háganos llegar todos sus requerimientos al whatsapp 229 2064053
Answer from GERENTE G
Guadalajara Metropolitan Area, Mexico15 contributions
Por supuesto hay un costo extra, máximo pueden estar 4 adultos en la habitación.
denat2515 wrote a tip Jun 2024
Tijuana, Mexico11 contributions3 helpful votes
1.0 of 5 bubbles
"Don’t stay here "
Read full review
Lorraine W wrote a tip Jan 2024
Dryden, Canada53 contributions22 helpful votes
1.0 of 5 bubbles
"Do not stay here. If we could have found another hotel to stay at we would have left after the second day/"
Read full review
Vickie Kelly wrote a tip Nov 2023
Atlanta, Georgia8 contributions
2.0 of 5 bubbles
"Just beware, bare-bones hotel"
Read full review
jzytravler wrote a tip Feb 2020
Tacoma, Washington18 contributions4 helpful votes
5.0 of 5 bubbles
"Suggest you request room with water view."
Read full review
milpac2018 wrote a tip Feb 2019
3 contributions
5.0 of 5 bubbles
"rooms are super clean comfortable and amazing views"
Read full review
Not the right property for you?
There are more places to choose from in the Puerto Vallarta area.
PRICE RANGE
R 1,360 - R 2,177 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
126
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CITY EXPRESS PLUS PUERTO VALLARTA - Now R 1 247 (Was R̶ ̶1̶ ̶5̶4̶0̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Mexico) - Tripadvisor

Frequently Asked Questions about City Express Plus Puerto Vallarta
Which popular attractions are close to City Express Plus Puerto Vallarta?
Nearby attractions include Maripoza's Butterfly Experience (0.2 km), Vallarta Casino (0.08 km), and Emotions Casino (0.4 km).
What are some of the property amenities at City Express Plus Puerto Vallarta?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at City Express Plus Puerto Vallarta?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at City Express Plus Puerto Vallarta?
Guests can enjoy free breakfast during their stay.
Is parking available at City Express Plus Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to City Express Plus Puerto Vallarta?
Conveniently located restaurants include Abbraccio Cucina Italiana, Outback Steakhouse, and Zeferinos Pizza.
Are there opportunities to exercise at City Express Plus Puerto Vallarta?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at City Express Plus Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does City Express Plus Puerto Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at City Express Plus Puerto Vallarta?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to City Express Plus Puerto Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (2.2 km).
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