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Holiday Inn Huatulco

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Blvd. Benito Juarez 604 Bahia de Santa Cruz, Sector A, Huatulco 70987 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$77
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Traveller (247)
Room & Suite (60)
Dining (34)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 20/12/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Huatulco
Updated 20/12/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 62 hotels in Huatulco
Location
Cleanliness
Service
Value
Travellers' Choice
Huatulco Holiday Inn is a luxury hotel built in Mediterranean style full of details and surrounded by green areas. It is located at the edge of the Darsena (Marina) to the main bay of Santa Cruz , with a beautiful view of the cruise ship pier , the dump yacht and crystal clear sea. It is ideal for families and couples who want to vacation in the area of ​​Huatulco, but also for executives who are working and need special attention and personalized
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Car hire
Business Centre with Internet Access
Meeting rooms
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Harbour View
Languages Spoken
English, Spanish

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
21Restaurantswithin 0,5 km
2Attractionswithin 0,5 km
287Reviews80Q+A48Room tips
Traveller rating
  • 152
  • 94
  • 27
  • 7
  • 7
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Rob M wrote a review Mar 2020
1 contribution
We enjoyed our week at the Holiday Inn. We were treated so well by the young gentlemen at the desk. A small pool is a slight drawback, but really...only a first world problem! I would encourage management to enforce the "100% smoke free" signs posted throughout hotel. Thanks Holiday Inn!
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Date of stay: January 2020Trip type: Travelled as a couple
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Response from HiHuatulco, Director General at Holiday Inn Huatulco
Responded 30 Mar 2020
Dear robmV1551OJ Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay and We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, PC
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Shelby A wrote a review Mar 2020
London, Canada28 contributions36 helpful votes
Stayed for 2 weeks facing the marina. Hotel has a small pool but always room for swimming. 5 minute walk to the beach. Tons of restaurants in the area and taxis are cheap. No need to eat Mexican every night. Choices from wood fired steaks. Italian and lots of seafood. Also dined at the restaurant within the hotel for breakfast and lunches. Service and food were great.
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Date of stay: February 2020Trip type: Travelled as a couple
4 Helpful votes
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Response from HiHuatulco, Director General at Holiday Inn Huatulco
Responded 30 Mar 2020
Dear Shelbyanners: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, PC
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angeepar wrote a review Feb 2020
Calgary, Canada11 contributions2 helpful votes
+1
The rooms are large and very clean. The bed and linen are comfy. Big white fluffy towels. Coffee maker in the room for me is a big plus. I kept a glass mug and coffee cream in my ice bucket. Works for me. Air conditioner worked great because it's Hot there. I go all inclusive, breakfasts are very good. The menu didn't have a lot of variety. I would like to see more Mexican food on it. I ate a lot of fish , which is fine with me. Don't expect steak. Because there isn't any. Salads were great 👍 lovely cakes , good ice cream . If you a looking for fine dinning forget it. This is not for you. But I will return there again next winter. It safe , clean , great location. That's what I want. And I did not have or ever have any problems with their service. They were always very kind and friendly. Sometimes a little slow but who cares we are on vacation in Mexico.
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Date of stay: January 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from HiHuatulco, Director General at Holiday Inn Huatulco
Responded 30 Mar 2020
Dear Angela P Thank you for your feedback regarding your recent visit at our hotel. We appreciate your loyalty . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We value your comments and welcome the opportunity to serve you again. Sincerely, PC
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Rosa wrote a review Feb 2020
1 contribution
We just returned from two weeks at the Holiday Inn Huatulco where we purchased accommodation and breakfast only; and enjoyed dinners at multiple Huatulco restaurants -- very happy with our decision. Pros: friendly helpful staff, clean rooms, tasty breakfasts; washer and dryer for guest use; good access to restaurants and beaches and bus service; safe area day and night; rooms have tile floors; air conditioning works well; rooms don't have a musty or moldy smell (unlike some hotels next to the ocean); hotel has an elevator and accessible rooms for folks with mobility issues. Cons: small pool with only 12 lawn beds; TV channels have no Canadian and little English content; small selection of foods on dinner buffet; no fridges in guest rooms; service in restaurant is inconsistent (lack of training); entertainment provided on Sunday only. This is not a resort hotel with programs and activities for children or adults so if you want the resort experience book elsewhere. Most guests we met were Canadians in the 40+ age group. Overall we were happy with the hotel and staff; however we're really glad we didn't book the all inclusive meal package. We ate only one dinner at the hotel (a la carte menu) and 2 of the 3 at our table were happy with the food. When booking we requested a room in a quiet location but were given a room facing the main thoroughfare, a noisy street. If you are a light sleeper I recommend booking a room that doesn't face the street.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Rooms on the sides of the building, facing the pool or ocean are quieter and more conducive to...
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Response from HiHuatulco, General Manager at Holiday Inn Huatulco
Responded 25 Feb 2020
Dear fishing5652 Thank you so much for your recent stay, and thank you review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we appreciate your comments and will share these with our team so that we can continue to improve our services. We hope you will visit us again. Sincerely PC
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ManuelGrosselet wrote a review Feb 2020
Mexico City, Mexico1 contribution
we are a birder group and impossible to have breakfast before 7 am, except if we paid extra. We just asking for bread, fruts something we can pick up. The personnal laundry doesn't work and need to paid extra if we need laundry. No place to refeel water except at the bar and in the gym in the all Hotel. And water in Huatulco is crucial. The flush system in the bathroom have just one option, no t saving water at all, and they put there are concern by water saving.. A joke. A politically clean message, but not a true intention. Anyway if you comes for beach why not, not for responsible turism.
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Date of stay: February 2020
Value
Location
Service
Trip type: Travelled on business
Room Tip: not rent a room with view on the road.
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Response from HiHuatulco, General Manager at Holiday Inn Huatulco
Responded 24 Feb 2020
Dear ManuelGrosselet: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes for every area. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We value your comments and welcome the opportunity to serve you again. So we can show you our true level of service and provide you a better experience. Sincerely PC
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PRICE RANGE
US$55 - US$97 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
83
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Frequently Asked Questions about Holiday Inn Huatulco
Which popular attractions are close to Holiday Inn Huatulco?
Nearby attractions include Santa Cruz Bay (0.2 km) and MOH - Organic Market Huatulco (0.1 km).
What are some of the property amenities at Holiday Inn Huatulco?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Huatulco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Huatulco?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Huatulco?
Conveniently located restaurants include Mercader, Restaurant Ve El Mar, and Niko's organic coffee.
Are there opportunities to exercise at Holiday Inn Huatulco?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Huatulco?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Huatulco offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Huatulco?
The staff speaks multiple languages, including English and Spanish.
Does Holiday Inn Huatulco have any great views?
Yes, guests often enjoy the harbour view available here.
Is Holiday Inn Huatulco accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.