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Secrets Huatulco Resort & Spa

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Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (6048)
Pool & Beach (1245)
Room & Suite (1138)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/07/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/07/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 63 hotels in Huatulco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Spanish
6 147Reviews728Q+A100Room tips
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Popular mentions
Sharon S wrote a review Yesterday
18 contributions14 helpful votes
Second visit to this resort. First was great 2 years ago. Very slow service at restaurants. Very limited option for dinner. French was excellent. Only one option for breakfast. Only one option for lunch. Very boring as menu doesn’t change. No buffet at breakfast. Breathless /secrets Jamaica; secrets cap Cana; secrets maroma all still offered breakfast buffet and multiple lunch and dinner options.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
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SweetSassyMolassy wrote a review 24 Feb
Byron Center, Michigan4 contributions
My husband and I visited here for the first time in 2017 and loved it so much that we’ve been trying to get back ever since. We upped the ante this time by bringing family with us so we were hoping and praying that it would truly be as wonderful as we remembered. I’m happy to report that, even after visiting several other Secrets resorts in the interim (Puerto Los Cabos, Maroma, Wild Orchid, Cap Cana), Secrets Huatulco still ranks up there with the best of them! We had an absolutely wonderful trip and will most definitely be planning another return as soon as we can. Location: You really can’t beat the weather here in February; 80s and sunny every single day with 0% chance of rain. Not even kidding, it is perfect. The views from this hotel are absolutely breathtaking and we were fortunate enough to have the most amazing view right from our preferred club room balcony. Resort feels a little smaller than some other Secrets we’ve been to but that’s not a bad thing. The only downside for location is really how timely and difficult it can be to get to Huatulco itself given that it is much more remote than Cancun or Punta Cana. Beach & Pools: Really beautiful beach on a big bay. Sand is definitely more coarse/pebbly than the white sand beaches on the gulf side. My standard water shoes were terrible in this sand but other family members wore sand socks and those were perfect. Waves can get quite rough at times so if you do plan to swim in the ocean, keep an eye on the flag while at the beach. Pools were fun and refreshing and Mardeli’s pool service was phenomenal! She is genuinely the nicest person and treated us so well. Just a day or two in, she had already memorized our names and favorite drinks which was amazing. Pools are starting to show some wear and could stand to be retired in places but overall very nice. Rooms: On our first trip, we had a regular “ocean view” room in building 1 (worst view) but since we had a preferred club ocean view room in building 6 this time, our views were nothing short of spectacular! We could even hear the waves from our balcony loud and clear which was awesome. I thought the room was generally good, stocked mini bar, nicely furnished and didn’t look dated though the rain head shower could’ve been a bit bigger. No in-room tablet (sundial, room service, spa) and given that my husband and I have a very plush mattress at home, we found the bed to be a bit too firm for our tastes. We will definitely be requesting a mattress topper next time. Activities: Lots of activities last time but not as many this time given the pandemic and resort only being at 30% capacity. We did still have a blast at Carnival Night and the disco party though. We did go off-site for a seven bays tour which was wonderful though it did get cut a little early due to rough seas. Food: WOW is the first word that comes to mind. We thought the food was really delicious 4 years ago but the menu has now been elevated to new heights! Ricardo (restaurants manager) was SO good to our group - serving us family style, bringing us extras not on the menu, popping bottles of champagne, etc. He truly made this vacation exceptional and I am so grateful to him for that. Felipe also provided our group with great service at various restaurants. Go to Castaways for lunch (their entire lunch menu is delicious!) not to mention the killer views. More killer views from the Sky Bar too which was a great meeting place for drinks before dinner. We legit loved all of the food but if I had to pick a favorite, I would say Bordeaux (French) hands-down. Great steak, really tasty salmon (coming from someone who never eats of likes salmon) and the mussels appetizer was incredible! Overall, such an amazing trip to an amazing resort! We are already planning our next trip back which is a testament to how much we love it here.🥰
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Date of stay: February 2021Trip type: Travelled with family
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Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded yesterday
Dear SweetSassyMolassy: Firstly we would like to express our appreciation for the outstanding comments you have shared with our TripAdvisor Community regarding your recent visit to our resort. We have no doubt that your review will be of great help for many travelers while making their decision to visit Secrets Huatulco Resort & Spa. Thank you for the warm words regarding our staff. We’ll be sure to share your comments with the whole team. Comments like yours are a source of great motivation, as we always make our best effort to improve our services to guarantee that your future visit goes beyond your expectations. Thank you very much for your loyalty and wonderful comments, please believe that the most flattering compliment a guest can pay us is honoring with their return. Best regards, Diana Rios Econcierge Secrets Huatulco Resort & Spa
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kscottnyc wrote a review 24 Feb
1 contribution
Such a beautiful and relaxing resort! The staff was friendly, the resort was clean, and the views and weather were perfect! The spa had the most beautiful view I have seen, overlooking the ocean on a cliff.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded 2 days ago
Appreciable kscottnyc, I would like to thank you for taking the time to share your sincere comments regarding your last stay with us. It has been our pleasure to host you and offer you a very warm and efficient service in Secrets Huatulco Resort & Spa. Your review will be a great advice for our future guest. We hope to have the opportunity to welcome you back in this beautiful complex to offer you with another incredible experience! Sincerely, Diana Rios E Concierge Secrets Huatulco Resort & Spa
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Paul B wrote a review 22 Feb
Lansing, Michigan2 contributions1 helpful vote
Location: About 25 minute car ride from the airport. Winding and hilly terrain, may want some motion-sickness medication! Check-in: We checked in using the preferred check-in, the staff was helpful but it took quite a long time. COVID Testing: Performed these on-site, took about 10 minutes. Did not have any issues getting through customs with the documents provided. Grounds: Beautifully manicured and maintained grounds. Lush and vibrant. The sand on the beach is very rough, but don't let that keep you from exploring the beaches! Bring some sand socks and check out the South end of the beach, which stays protected from the powerful waves. There's also a foot path over there that leads to a more private beach which is also (mostly) protected by rocks that creates a really cool swimming area and a great place to walk on the beach. Rooms: Overall very nice. I prefer firm mattresses, but this mattress caused me to have muscle stiffness and soreness when I woke up. The outlets in my room need to be replaced, as my phone charger by the bed and my wife's hair dryer in the vanity area would not hold onto the plugs and kept falling out. Pools: So much pool area! They public pools are cleaned each day of debris. Cocktailing: We were extremely lucky to have met Mardeli early on in our stay. I was traveling in a party of 6 and she took the time to get to know each of our names and our food/drink preferences, and even teach us some Spanish! She was always happy to make recommendations when we didn't know what we wanted to order and turned us on to some really cool drinks! It was clear she was extremely busy cocktailing to several public pools and swim-out rooms, but I never felt rushed when talking with her. Entertainment: We went during 'COVID times', so Your Mileage May Vary, but Alejandro stood out to my Wife and I. He reached out to us on Day 1 to get to know us a bit. He told us about the activities that we can expect to see, and always tried including us in games and activities when we were around. Food: The food at this resort blew other resorts away, orders of magnitude better! Every restaurant we visited we had exceptional food. We got the chance to meet Ricardo, the Restaurant Manager for CinCin & Bordeaux, who always made us feel welcome and took excellent care of us. Felipe also provided excellent dinner service to our party on several occasions. Spa: Candy, a Spa Concierge approached my wife and I to discuss couples massages and other Spa services. She was able to answer all of our questions and provided a spa menu/price-list to my email when asked. I ended up getting a neck/shoulder/back tension-relief 50-minute massage. I wasn't a huge fan of the 'hydro therapy' but the massage was great! Overall, the Secrets Huatulco resort provided a wonderful experience that my family will be talking about for years to come!
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Date of stay: February 2021
Location
Service
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Room Tip: If you want the best views, you want to stay in building 1 on the third floor.
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Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded 5 days ago
Dear Omni1620 Thank you for taking the time to share with us a 5 bubbles review, we highly appreciate the confidence you have deposited in choosing Secrets Huatulco Resort & Spa to spend the best leisure time in the beautiful beaches of Huatulco; your first-hand experience really helps other travelers. we are delighted to know the level of service you received from the team members was consistently world-class and exceeded all your expectations; we are proud to have professional, hardworking and service-oriented team members who take their job extremely seriously and truly love what they do. That said, please trust that every single member of our staff will be recognized and cheered for the outstanding service and performance provided during your stay and every day. We will all look forward to having the opportunity of welcoming you back soon in this hidden gem Kind regards, Diana Rios Econcierge Secrets Huatulco Resort & Spa
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lpn774 wrote a review 22 Feb
Dallas, Texas13 contributions13 helpful votes
We are UVC members and we have visited most of the Secrets in Mexico. This was our first time here during Valentine’s at Secrets Huatulco. We stayed here for 7 nights. The views are amazing and the staff are very friendly. They were only at 30% capacity so only 2 restaurants opened each night and if that was not bad enough they also reduced the menus in half. The restaurants are not nicely decorated like other Secrets. They are very plain but the foods are pretty good for the most part. The WiFi is very bad by the beach and just ok around the pools. They have bad taste in music. Oceana only opened once for dinner during our stay and the Cast Away was closed the whole time. Being preferred club members mean nothing here. No free hydro in the spa, the Preferred Lounge is small and no bartender. The liquor and snacks choices in the Preferred Lounge are very limited. The staff don’t speak as much English as other Secrets. About 85-90% of the guests while we were there were Mexicans. Think we would have enjoyed it more if everything was open, however we glad we came for the experience
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
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Service
Sleep Quality
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Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded 5 days ago
Dear lpn774, We would like to start by thanking you for giving us the opportunity to be part of your vacations and for taking the time to share your personal opinion about your experience. We are very much concerned by the experience of our guests; it helps us to evaluate our service and to take the necessary actions to improve it, as our mission is to aim for excellence. In this frame, we are sorry to know that we didn’t fulfill your expectations, regarding to the service in general , be sure that we will be getting to the corresponding areas, to take the necessary measures to improve our services. Despite these inconveniences, we hope to have the opportunity to serve you again in the not-too-distant future, in this home where to serve you, it is a pleasure! Best regards, Diana Rios EConcierge
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PRICE RANGE
US$271 - US$604 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets huatulco hotel huatulco, secrets huatulco resort and spa
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
399
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Frequently Asked Questions about Secrets Huatulco Resort & Spa
Which popular attractions are close to Secrets Huatulco Resort & Spa?
Nearby attractions include Buceo Scuba Huatulco (7.8 km), Tangolunda Bay (3.2 km), and Copalita Ecological Park & Ruins (1.7 km).
What are some of the property amenities at Secrets Huatulco Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast.
Which room amenities are available at Secrets Huatulco Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Huatulco Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Secrets Huatulco Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Huatulco Resort & Spa?
Conveniently located restaurants include Aroma, Terraza del Mar Restaurant, and Restaurante Uno.
Are there opportunities to exercise at Secrets Huatulco Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Huatulco Resort & Spa have an airport shuttle?
Yes, Secrets Huatulco Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Huatulco Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Huatulco Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Secrets Huatulco Resort & Spa have any great views?
Yes, guests often enjoy the harbour view available here.