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Krabi Resort is located right on Ao Nang beach and is the only resort in Ao Nang that has a private beachfront area. Ao Nang beach is the most popular beach in Krabi, with its white sandy beach and interesting array of shops, bar, and restaurants. Krabi Resort is only 30 minutes away from Krabi International Aiport.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Bay View
Languages Spoken
English, Thai
Location
232 Moo 2, Ao Nang 81180 Thailand
Name/address in local language
Krabi Resort
3.8 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Krabi Resort is celebrated for its enviable location close to Ao Nang beach, shops, and restaurants, complete with exclusive beach access and picturesque gardens, as described by numerous travelers. While the resort's grounds and rooms are often commended for their cleanliness, some guests have pointed out hygiene and maintenance shortcomings. The service quality appears to be inconsistent, with reports of both helpful and unhelpful staff encounters.
Room conditions have raised concerns, with guests highlighting issues in maintenance and functionality. Additionally, while some amenities are appreciated, others are criticized for being dated, and the overall atmosphere is suggested to benefit from rejuvenation.
Location
Beachfront
Atmosphere
Tired
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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Stayed here years ago and our only complaint then was unfriendly staff so thought we would try it again. This has the potential to be a brilliant hotel with minimal effort but hey for now it’s just good. Check in was a disaster they took us in the golf cart to a room that maintenance were still working on! Came back to reception and then argued with the girl for 10 minutes to get the type of room we booked. She said there wasn’t one but after standing our ground she found one! Our driver was embarrassed and says check in is like this all the time. We had a pool view room. The rooms are excellent. Big comfy beds, loads of space and storage, huge bathroom with shower and big bath tub. Massive balcony with table and chairs. Housekeeping is excellent and the room is well equipped with bathrobes, fridge, kettle etc. We found the staff to be much friendlier this time except for the bar staff. The bar girl at the beach looked as if she wanted to kill us when we dared to order drinks at the bar and was so unfriendly. Disturbed her game on her phone clearly. The bar guys at the small pool swim up bar spent most of their time hiding at the back so no need to serve anyone. As a result we didn’t buy an other drinks at the bars and we would have. There is happy hour at each bar but you would never know- again a wasted opportunity. The pool areas are very nice and the pools are great and really clean. Pool staff are clearly lazy though as often towels, cups glasses etc sit for days without being moved. The sun has taken its toll and both areas are badly in need of a coat of paint- they looked brilliant when we were last here. Still great areas to sit and swim though. This hotel is in a fab location right in the thick of Ao Nang but still a quiet place to stay. For that reason, for the rooms and pools I would stay here again as its pretty reasonably priced. So frustrating though as with a little effort it could be so much better.
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akkara Sriraksa, Other at Krabi Resort
Responded 24 Dec 2024
Dear Gartclashgirl, Thank you for sharing your detailed review and for giving us another chance after your previous stay. We're pleased to hear that you enjoyed the spacious and well-equipped pool view room, our excellent housekeeping service, and the convenience of our location in Ao Nang. It's wonderful to know you appreciated the pool areas and overall tranquility of the resort. We regret to learn that your check-in experience and interactions with some of our bar staff fell short of expectations. Please accept our sincerest apologies for these inconveniences. Your feedback is invaluable, and we will address these concerns with the respective teams to ensure improvements in guest experience and staff attentiveness. We appreciate your suggestions regarding pool maintenance and bar service, as they highlight areas where we can enhance the guest experience. Rest assured, your comments will be shared with our management team for immediate action. Thank you once again for your constructive feedback and for recognizing the potential of our resort. We hope to welcome you back in the future and provide you with an even better experience. Warm regards,
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Ok lets start with the negative. Yes the property is a little tired but did it affect our holiday..... NO. We were upgraded to a luxury room and it was massive. The shower was not massively powerful but the water was hot. The room was cleaned daily with towels for room and beach/pool and 2 bottles of water were provided each day. The beach was lovely and there were sunbeds available on each visit. The breakfast was good, lots of choice including lovely fruit. The locations could not have been better. yes it could do with a bit of time and money spent to bring it back to a fully luxurious hotel however I would return in a heartbeat.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Great location, clean and big rooms. This resort has a great location the pool closes too early and staff are not very helpful with any issues. The pool looks like a cheap theme park they are trying to do something that just isn’t working but is a good size pool. Lots of ponds around that have mosquitos. Breakfast is great and having its own beach access is perfect.
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Date of stay: October 2024Trip type: Travelled with family
Room Tip:Bring mosquito repellant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akkara Sriraksa, Other at Krabi Resort
Responded 22 Oct 2024
Dear Laughing O, Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you enjoyed our great location, clean and spacious rooms, and the breakfast offerings. It’s also wonderful to know that you appreciated the convenience of having direct beach access. We sincerely apologize for any shortcomings you experienced with our staff's responsiveness and the pool facilities. Your feedback regarding the TV options and pool design is valuable, and we will review these areas to enhance our guest experience. Additionally, we will ensure our team is more attentive to guest needs. Thank you for your constructive feedback, and we hope to welcome you back for a more enjoyable stay in the future! Warm regards,
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Absolutely amazing stay! Please ignore the bad reviews and see for yourself, I am so pleased we did, despite them making me nervous for months! Our friend Del assured us it was amazing and he was right. Over 20 of us have just returned to the UK from Krabi Resort following the most wonderful few weeks. From the moment we arrived we were greeted by friendly, helpful and extremely efficient happy staff members. Our very good thai friend Del who works there ensured everything ran smoothly from start to finish. It was a very late arrival for our group booking and everything was ready for us and check in took 5 minutes! Our room was incredible with amazing sea views and felt very luxurious. One of the most spacious rooms we have ever stayed in. Our children loved it! It was immaculate, high end standard and cleaned each day by happy cheery staff who didn't miss a speck. Fresh new towels daily and fresh blue beach towels changed daily too which was a bonus. Breakfast was okay, quite a good selection and spacious dining area. The Omelette chef was the best part. The beach bar is so adorable and quirky with little swings to sit on and the bar staff are so efficient and we kept them on their toes making copious amounts of back to back cocktails which were delicious. The food menu was great too and the staff would come and find us on the beach when our order was ready to save us having to hang around and wait. Most of us agreed the resort Thai Green Curry was the best we had all holiday, and there were many! Security staff always greeted us with a smile and it was reassuring to know the resort was protected well and they checked on who we were. The pool was quite quiet which was a shame but the atmosphere did pick up as the weeks went on and the season got busier. The pool bar was open so we enjoyed many cocktails there too. This is a beachfront resort with a difference, there is wildlife and little pathways which make a great feature that you won't find elsewhere in an Ao Nang Hotel. It definitely has an island feel to it where you can spend your entire stay barefoot and really let your hair down with sand in your toes and sun on your face!
The staff booked our airport transfers and a few boat trips for us, everything was reliable and at a great price. Nothing was too much trouble.
2 rooms had aircon/water issues and a replacement room was offered immediately and with apologies and sincere genuine concern for our happiness during our stay.
The location is perfect and there are many bars and a 7/11 a few minutes walk away.
We will never forget our stay and will most certainly be back!
We have stayed in several Krabi 5 star hotels over the years and this was by far the most special experience in Ao Nang by far for being so unique.
Absolutely loved it!!!!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:Book a room nearest the beach. The Villas are incredible!
Use the resort for all of your trips...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akkara Sriraksa, Other at Krabi Resort
Responded 12 Nov 2023
Dear angelemilly111, We are deeply touched by your wonderful and detailed review of your recent stay at Krabi Resort. It’s truly gratifying to know that our resort, with its unique beachfront charm and attentive service, provided you and your group with such a memorable experience. Our team, especially Del, is delighted to have contributed positively to your stay. We take pride in our staff's dedication to ensuring that every guest feels welcomed and well taken care of, and it's heartening to hear that we succeeded in making your visit seamless and enjoyable. The compliments on our room standards, beach bar, security staff, and overall ambiance are greatly appreciated. We're thrilled that the Thai Green Curry and our cocktail offerings were highlights of your stay. We sincerely apologize for the air conditioning and water issues encountered in two of your rooms and are pleased that our prompt response met your satisfaction. Your endorsement means the world to us, and we are excited to welcome you back for another special stay in Ao Nang. Thank you again for choosing Krabi Resort and for recommending us so highly. Warm regards, Krabi Resort Management
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We booked 2 rooms in Krabi resort last week and were travelling with family, my mom and daughter. Location of resort is nice and that’s what is tempting for most of us including me as I didn’t want my mother to walk long way to beach. Rooms are old and and dilapidated now with not much focus on maintenance. To take shower you need to step into a bath tub which is very dangerous for people as chances of slipping and getting hurt are very high. Wifi is very very patchy across the resort The phone wasn’t working in one of the rooms and other room there was no extension list pasted on the phone.
Now coming to service. One of the worst service experiences we had here. Housekeeping didn’t give water bottles in room for 2-3 hours despite repeated calls. Breakfast buffet is till 10am but by 945am dishes were over and Reynold the restaurant incharges refused to refill saying buffet is getting over and we should manage with whatever is available. Staff is very rude, I don’t know if this issue is faced only by Indians.
We could have overlooked poor room or issues if reception or restaurant staff was nicer but unfortunately they don’t know a thing about hospitality, which is a sham
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akarapon Sriraksa, Other at Krabi Resort
Responded 30 May 2023
Dear Ekta-Sethi_Blr, Thank you for sharing your feedback on your recent stay at Krabi Resort. We apologize for the issues you encountered with the room, including the maintenance and safety concerns. Your comments regarding the patchy Wi-Fi and phone service have been noted, and we will work to improve these areas. We are disappointed to hear about the poor service you received from the housekeeping and restaurant staff. This is not reflective of our usual standards, and we will address this with our team to ensure better guest experiences in the future. Thank you for bringing these matters to our attention, and we appreciate your valuable feedback. With Warmest Regards, Resort Management
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My wife and I stayed here in 2018 and loved it then, so have come back again for the wife's birthday. This time in July so during the low season therefore so clear sky's not guaranteed, however we only had one day of rain and another afternoon of thunderstorms but the rest of our 5 days were brilliant. As it was low season we had the place almost to ourselves. The Resort sits right on the beach and so nice to have a beach with no sunbeds. brollies, parascending, jet skis etc Just the sand and the sound of the sea, BLISS The main drag of Ao Nang is just a walk out of the back of the Resort or a short walk along the beach, with numerous restaurants, bars and shops. Busyish but a lot smaller and not as crazy as say Phuket or Pattaya. This time we stayed in the Grand Luxury Garden View Room overlooking the jungle of the grounds with the limestone cliffs as a backdrop. Nice room with a 6ft wide bed and bathroom with sunken bath and a big balcony to sit and have a drink in the evening. The room was nice although decor and fittings looking a bit tired now. Although we note that they are working through all the rooms refitting them out. So should have a nice new feel again in the coming months. There are loads of boat trips to the various local islands such as Phi Phi, but we gave them a miss this time as the weather in July is unpredictable and we didn't want to risk getting stuck on a longtail boat in a thunderstorm an hour out from port. We have done them before and can recommend them if you're going in the better months Nov - Apr NOTE: We love Thailand that much we have now retired in Bangkok so going to Ao Nang out of season is cheap and only a stones throw away. So I wouldn't recommend coming from Europe out of season as flights would be pricy for such a gamble on the weather here.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Low season eg July you have the place to yourself, but risk of the occasional thunderstorm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akkara Sriraksa, Other at Krabi Resort
Responded 07 Aug 2024
Dear TrevTrav, Thank you for choosing to stay with us again and for sharing your detailed review. We're thrilled to hear that you had a pleasant stay despite the occasional rain. It's wonderful that you enjoyed the tranquil beach and the convenient location of our resort. We're glad you found the Grand Luxury Garden View Room comfortable and appreciated the beautiful surroundings. We are currently in the process of updating our rooms, and we appreciate your understanding during this period. Your feedback about the boat trips is valuable, and we agree that planning trips during the more predictable weather months can enhance the experience. We look forward to welcoming you back for another relaxing stay. Enjoy your time in Thailand, and thank you once again for your kind words.
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We were very excited to stay at the Krabi resort as friends we were travelling with had stayed here before who couldn't recommend it enough and the pictures looked amazing.
We arrived at the hotel and the staff initially were helpful and showed us to our room, we had paid for the best room you could get and therefore were not prepared for what was to come. Outside the room the whole building needed a jetwash, it was dirty and looked abandoned (this was a common theme throughout the hotel). Inside the room the walls were thick with mold which caused a terrible smell, the room was dark, dirty and completely un inviting. The room also had no hot water. Along with the room being terrible the whole hotel followed this theme, the pool area was dirty with tiles falling off, the whole place was overgrown with weeds and furniture had been completely neglected and was covered in dirt and bugs.
We complained about the room (bare in mind i am a optimistic person and have never complained about a hotel). The staff were unapologetic and seemed like this was a regular occurrence and so didn't really care anymore. we were shown to a new room which was equally as terrible. It was completely neglected, all fixings in the room were broke, patio furniture moldy and dirty and again the room had no hot water. By this point we needed to go out for dinner so complained again on our way out and was told it would be sorted in the morning.
The next day we went for breakfast optimistic that today would be a better day, we were wrong. The breakfast was completely lacking options and the staff had already started removing breakfast items by 9:30am despite breakfast running until 10am. There was no orange juice left, no coffee, no thai food and barley anything else. 3 out of the 4 of us were not able to have anything so we had to head into the local town and get an alternative breakfast.
After breakfast we headed to reception to see if anything had been sorted which obviously it hadn't and we were told we had to wait. We headed out for our excursion for the day and when we got back we decided enough was enough and we wanted a refund and to move hotel. The woman at reception denied us a refund or even an upgrade and was so rude and un apologetic we were gob smacked. She said that thai people shower in cold water all the time so there was no problem.
By this point we had had enough so left the hotel without a refund as it was spoiling our holiday. We moved to Centara Ao Nang Beach Resort & Spa Krabi which was a cheaper hotel than Krabi resort but had the perfect stay in a hotel levels above the Krabi resort.
In summary this hotel has been completely left to rot and neglected during Covid, this was the most expensive hotel we stayed in during our 3 week trip to Thailand and was by far the worst!
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Date of stay: August 2022
Rooms
Location
Service
Room Tip:Just book a completely different hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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My husband and I are currently staying at the Krabl Resort and can't help but share our experiences! It's a really lovely hotel. The entire area is thoroughly cleaned and cared for from morning onwards — it is evident that the maintenance staff are concerned with cleanliness and order.
Our room (807) is located on the second floor of a cozy two-storey cabin. The room is always clean, all plumbing works flawlessly, and towels and bed linen are changed every day, creating a sense of comfort and comfort. Lovely (huge) bathroom.
We visit Krabi once a year and have managed to stay in various hotels, but Krabl Resort has exceeded all our expectations! Especially pleased is the well-kept area and its own beach, where you can have a wonderful time. Breakfast is also no problem - the food is delicious and varied.
We clearly plan to come back here again! We recommend this hotel to anyone looking for comfort and excellent service.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We listened to the travel agent and booked this hotel for 7 days. We decided not to save money and take the Deluxe with a large bathroom and a beautiful view. Pictures from the hotel website are just pictures. In reality, everything is not like that(((. In 7 days we had to change 3 rooms. The first room had a view of the roof of the neighboring hotel and water was dripping from the tap. With a scandal we moved to another room, the same type, but at least the water was not dripping... but after 4 days the air conditioner broke down. By the way, the air conditioner was blowing directly onto the bed, what an idiot designed it. We were moved again on the 5th day of our stay. And there was simply no water in the heat. They brought bottles of water. - it was a nightmare. We went to the pool to wash, it was terrible. There was no service in the hotel at all. Only the Car driver was adequate and always tried to help and solve problems). They just laughed among themselves when you came up with another problem. Very disgusting and not pleasant. Water is provided in the room strictly at the rate of 1 bottle 0.5 per person per day. We had to go to the reception every single day and ask for 1 more bottle of water, since there are 3 of us, not 2. The same situation with towels and pillows. The first night, the three of us slept on two pillows, they simply ignored us and that’s it. In general, the hotel is very old, the rooms are very old, they are cleaned very poorly, there is 2 cm of dust under the bed. In general, they don’t wipe the dust in the room, I cleaned it myself, because I suffer from allergies and my requests were ignored by grinning creatures. The pool is heavily chlorinated and dirty. At the bottom there are leaves, branches, dead flies. Breakfast is minimal, but you can choose. The sun loungers on the beaches are very old and very dirty. On the day of departure I saw how they finally began to cut old dry branches from the palm trees, because in the jungle there seemed to be Wi-Fi, but it was always not there) they used a local SIM card for the Internet.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Ни в коем случае сюда не приезжайте! Выбирайте за эти деньги другой достойный отель! Здесь ни...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is located in the excellent location just between the two beaches with direct access to the beach.
Unfortunately the effort resort is run down and Donna have so many things that need fixing. You should be ashamed of charging the price you did with several rooms having no functional shower for a whole day with the staff not looking to care.
Felt like the staff is running the resort with no capable management on site. As asked to talk to the management we were told no management available at the resort.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip:Expect not much service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akkara Sriraksa, Other at Krabi Resort
Responded 02 Jan 2024
Dear Asiauanknown_com, Thank you for sharing your feedback. We apologize for the issues you encountered during your stay, including the resort being run down and the lack of maintenance. Your comments are important, and we take them seriously. We will work to address these concerns and provide better service in the future. We appreciate your insights and hope that you might consider giving us another chance. Best regards,
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There are more places to choose from in the Ao Nang area.
PRICE RANGE
R 966 - R 2,588 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
krabi hotel ao nang
LOCATION
ThailandKrabi ProvinceAo Nang
NUMBER OF ROOMS
230
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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