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1 Casino Drive New Providence Island
COVID-19 update: See the added health and safety measures this property is taking.Read more
27 people are viewing this hotel
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Room & Suite (708)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/08/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Cove at Atlantis
Updated 20/08/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 15 hotels in Paradise Island
Location
Cleanliness
Service
Value
The Cove at Atlantis is elegantly situated between Cove and Paradise Beaches on Paradise Island in the Bahamas creating the feeling of being cast away on a private, white-sand sanctuary. The ultra-luxury 5-star hotel was designed by architect Jeffrey Beers to bring high design together with the bluest ocean and mother of pearl hued sand. The result is an open air lobby that rises and sets with the day, an exclusive poolscape that gently skims the private beaches, stunning and sensual rooms and suites, a collection of unparalleled dining and shopping and purposeful service delivered with Bahamian warmth.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Paid private parking on-site
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Special diet menus
Poolside bar
Diving
Snorkelling
Tennis court
Water park
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English
Hotel links
Special Price:Book Your Suite Getaway Now and Save up to 25%
3735Reviews226Q+A100Room tips
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Popular mentions
MSafko wrote a review Yesterday
Columbia, South Carolina17 contributions
King Bed Suite ☆ Problems: balcony sliding door; bathroom door; too little hot water when showering and bathing, no mini-fridge; too little drawer storage; too much unusable storage for empty non-comp snacks/drinks and wine glasses/cups; sofa bed uncomfortable; decor too dated; missed some daily room service; not worth the $$$$ price tab per night, for sure (get the $$$ standard room instead). Indoor Dining ☆ Problems: Only breakfast choice was $40pp, unless you purchased yogurt (without spoons available) or muffins from the Sundries Shop or walked to another resort or off-property; no seafood restaurant for shrimp, scallops, crab, etc; all indoor dining for two was overpriced. Outdoor Dining ☆☆☆ Food is good around the pools, but hamburgers are $15 and with 27% taxes, you can't eat for less than $20 per person for lunch and early dinner (only serves food until 5pm); if you get a drink, you can't eat/drink for less than $40-$50 per person. The best food we found is at the Atlantis Village Marina, easily walkable from The Cove to The Royal, through the Royal and with easy entry to the Marina Village. Water Park ☆ Biggest Disappointment: Of the twelve water park features, only 25% to 50% were open for our weeklong stay Beach ☆☆ and Ocean ☆☆☆☆☆ Beach Problem: due to soft. unpacked sand, walking the beach isn't enjoyable; however, the ocean is great with clear water full of sea creatures when snorkeling. Pools ☆☆☆☆☆ Beautiful pools are everywhere you turn and all different, however, often finding an available complimentary chair can be difficult if you get a late start; too many areas to lounge require reservations and charges. Landscaping and Grounds ☆☆☆☆☆ Make sure you spend time walking the grounds of the entire resort as the landscaping, bridges, and sculptures are a must see. Outside Hospitality ☆☆☆☆☆ Inside Hospitality ☆☆☆ Everyone working the outside areas was extremely helpful and pleasant; those working inside The Cove seemed indifferent. I spoke with the Hotel Manager on the day before our departure to voice my disappointments and she did deduct a totally inadequate $150 inconvenience credit against our $8,500 weekly charge for room, food and drinks - $50 for the water park closures (for three people) and $100 for suite issues. Overall ☆☆☆ Comparing Atlantis to DisneyWorld ☆☆☆☆☆, Universal Orlando ☆☆☆☆☆, Great Wolf Lodge ☆☆☆☆☆ and other water parks, Atlantis just can't compare to our US entertainment standards. Since I was underwhelmed by the overall experience, I probably won't return to Atlantis, but I'm posting this review so others may be the judge when considering their first trip to Atlantis. BTW, you can stay at Comfort Suites, literally across from the entrance to the Marina Village, and CS gives you complimentary access to the Atlantis water park facilities and the beaches. Check it out!
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Date of stay: July 2021
Location
Cleanliness
Service
Room Tip: For 3-4 people, two standard rooms are less than one suite room. A suite at The Cove is the same...
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Response from Gia Moxey-Saunders, Guest Services / Front Office at The Cove at Atlantis
Responded yesterday
Dear MSafko, Thank you for staying with us at the Atlantis and contacting us via this review. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. If possible, please provide us with the name of whom the reservation was made under and the confirmation number so that we can assist you better. You may send your information to the below e-mail address and reference that you are contacting us in regard to a TripAdvisor review. gia.moxey-saunders@atlantisparadise.com We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again. Atlantis Management Team
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hazelmcnb wrote a review Mar 2020
San Francisco, California81 contributions47 helpful votes
+1
Hotel's Favourite
The Cove is an amazing resort with breathtaking views. It’s truly relaxing with island breezes going throughout the property. The decor and ambience throughout is exactly the type of hotel I love when we are vacationing. This is now our favorite resort... we’ve been to many high end resorts worldwide. We were fortunate to meet Nasette who is the director of VIP services who made our stay a memorable and luxurious experience. We had a minor glitch checking in which was remedied very quickly. From then on it was amazing. Nasette checked on us everyday, almost like having a personal concierge. The rooms and bathroom are large, so wonderful to see the ocean views upon waking up. Yes, the restaurants are a little pricey but definitely worth checking out. Our prices are similar to home so not a big deal. The staff was very friendly and welcoming! My thing is if you’re friendly to the staff they will reciprocate ten times fold . We had lunch at poolside SIPSIP, fun vibe with music in the background. Dinner at Fish was very good... get the scallops. We went mostly for lunch and dinner at the Marina Village, take the shuttle there. Carmines was great and also Seafire. Keep in mind the portions are big so you can share the entree. Also try the Fish Market for authentic food. Take a snorkeling and sailing tour at Seahorse. Very relaxing sailing along the bay. All in all a great vacation and hated to leave. Pick the Cove for a more luxurious and more secluded hotel away from the hustle and bustle of the other hotels nearby.
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Date of stay: February 2020Trip type: Travelled as a couple
8 Helpful votes
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Response from Sydney Engel, Owner at The Cove at Atlantis
Responded 28 Mar 2020
Thank you for your post - we will make sure the staff are acknowledged. We hope to welcome you back soon!
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Anonymous wrote a review 01 Aug
London, United Kingdom4 contributions5 helpful votes
Bizarre and unhospitable cattle market Disney land. The concierge couldn't fit us in at any of their seven restaurants for dinner. We stayed here for only two nights thankfully (as part of travelling back through Nassau at the end of our Bahamas trip. If you want to wear a plastic bracelet and wait 1.5 hours for room service (this is no exaggeration) then it maybe your kind of place. It's a huge Disney land. The water park is good but save yourself and just visit this in the day without staying here. We were in the 'cove' which is also the 'nicest' section. The place is insanely huge. Some good restaurants, shopping and casinos so worth a visit for this but the Baha Mar complex is a lot more upscale if you are looking for these things and you have the Rosewood which is definitely the best option and I reviewed previously.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: There are not any.
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1 Helpful vote
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Response from Gia Moxey-Saunders, Guest Services / Front Office at The Cove at Atlantis
Responded yesterday
Dear Iamlostandfound, Thank you for staying with us at The Atlantis and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon! The Atlantis Team
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Mia W wrote a review Jul 2021
1 contribution1 helpful vote
I’ve seen several other reviews about the prices of things. It’s disgusting how expensive everything is. Don’t stay here. If you decide to stay.. take the $13.00 taxi downtown and go to the local grocery and grab yourself some snacks and drinks. Trust me it’s worth it. The local restaurants are MUCH better both in taste and prices. The food at the Atlantis is mediocre at best. The drinks aren’t even great.. you spend $22 on a drink with all the alcohol on the top. TRASH! Finally, if you are black I wouldn’t step foot in this place. They cater to everyone around you. I spoke to a few people on the resort who have experienced something similar. I waited 10 minutes at a nearly empty bar for a bottle of water because the bartenders didn’t acknowledge me, took the orders of other white guests who came after me, and were too busy organizing their receipts. Be prepared to be yelled at for not wearing your mask in areas outside that you wouldn’t think to wear one and to be asked if you are a guest at the hotel even when you’re wearing your wrist band. Honestly, this place isn’t worth it. The room we stayed at in the Coral was old and dusty and had several broken things. It’s hard to imagine that you pay all this money and things don’t work properly. Get it together!
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Date of stay: July 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Gia Moxey-Saunders, Guest Services / Front Office at The Cove at Atlantis
Responded 4 days ago
Dear Y904LYmiaw, Thank you for staying with us at the Atlantis and contacting us via this review. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. If possible, please provide us with the name of whom the reservation was made under and the confirmation number so that we can assist you better. You may send your information to the below e-mail address and reference that you are contacting us in regard to a TripAdvisor review. gia.moxey-saunders@atlantisparadise.com We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again. Atlantis Management Team
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bevolover wrote a review Jul 2021
Marietta, Oklahoma14 contributions3 helpful votes
What a major disappointment. The rooms are ok, but the food is ridiculously expensive and average at best. Even the beaches were a letdown; trash on the beach and in the water. The atmosphere is a cross between Vegas and a cruise ship - overcrowded and way overpriced. Stick to the breakfast buffet, and plan to eat off the island. Or better yet, find another place entirely. On a positive note, the drinks were great and the people are wonderful.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Gia Moxey-Saunders, Guest Services / Front Office at The Cove at Atlantis
Responded 4 days ago
Dear Bevolover, Thank you for staying with us at the Atlantis and contacting us via this review. We are disappointed to hear about your experience. Your feedback was shared with our management team as it gives us the opportunity to grow and improve. If possible, please provide us with the name of whom the reservation was made under and the confirmation number so that we can assist you better. You may send your information to the below e-mail address and reference that you are contacting us in regard to TripAdvisor review. gia.moxey-saunders@atlantisparadise.com We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again. Atlantis Management Team
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PRICE RANGE
US$466 - US$965 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cove atlantis hotel paradise island, cove atlantis paradise island, atlantis cove
FORMERLY KNOWN AS
The Cove
LOCATION
CaribbeanBahamasNew Providence IslandParadise Island
NUMBER OF ROOMS
600
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Frequently Asked Questions about The Cove at Atlantis
Which popular attractions are close to The Cove at Atlantis?
Nearby attractions include The Bahamas Rum Cake Factory (1.2 km), Marina Village (0.9 km), and Aquaventure (0.3 km).
What are some of the property amenities at The Cove at Atlantis?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Cove at Atlantis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Cove at Atlantis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Cove at Atlantis?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Cove at Atlantis?
Conveniently located restaurants include Cafe Martinique, Mosaic, and Bahamian Club.
Are there opportunities to exercise at The Cove at Atlantis?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Cove at Atlantis have an airport shuttle?
Yes, The Cove at Atlantis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Cove at Atlantis?
Yes, dry cleaning and laundry service are offered to guests.
Does The Cove at Atlantis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Cove at Atlantis?
Many travellers enjoy visiting Queen's Staircase (1.5 km), Fort Charlotte (3.3 km), and Fort Fincastle (1.8 km).