Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Embrace lush mountains and a unique blend of contemporary elegance with Caribbean charm at The BRIX, Autograph Collection. Our Hotel in Port of Spain provides exquisite facilities where thoughtfulness and purpose are prominent in every chosen detail, especially our spacious and well-appointed guest rooms and suites. After a night of tranquility in the coziness of your room, discover locally inspired food options at our on-site restaurant and enjoy panoramic views of the skyline while sampling original fare and crafted cocktails in our Sugar High Rooftop Bar.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The BRIX, Autograph Collection, garners accolades for its vibrant atmosphere and stylish, comfortable spaces where guests can enjoy music and scenic views. The hotel's cleanliness receives high marks, though a few guests suggest there's room for improvement. Exceptional service is a hallmark here, with staff earning praise for their attentiveness and warmth.
The range of amenities, including a rooftop lounge, various dining options, a gym, and a pool, impress many visitors. Reviewers appreciate the hotel's value and central location, despite occasional traffic snags, and while the rooms are generally celebrated for their spaciousness and views, attention to cleanliness in some rooms could be enhanced.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Great
Cleanliness
Mixed
Service
Attentive
Amenities
Outstanding
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This trip was my second time staying at The Brix, I'd try them in June of 2023 and was delighted by the level of service across the board so, I decided to stay with them for the Carnival season and this time was no different. Niels (General Manager) & the entire team does a fantastic job with guest relations and creating a boutique experience. The housekeeping team is excellent, I had the pleasure of meeting Chenise (Room Attendant) she took care of me my entire trip in the most detailed and pleasant way possible with a lovely smile and genuine personality. Everyone I interacted with: Front Desk Staff, Bellmen, Restaurant Servers & Hostess, Rooftop Bartenders, Room Service, Security, Overnight team, Management, Housekeeping were all excellent, displayed a high level of professionalism and quality customer service.
If you choose to stay during the Carnival season, it is the perfect location for convenience to lots of restaurants, shopping, Carnival activities & fetes (parties). The fetes I attended took place in the Queens Park Savannah or nearby so, I was able to walk to those events or take a short taxi ride - a third party service provided by the hotel at an additional cost which, is also excellent the drivers are so efficient and professional, please take advantage of this service during the Carnival season because it was very difficult to get rides on TTRS, Travee, and AllRidi.
Should you choose to stay during the Carnival season you won't be disappointed there is something for everyone, the pool is a tranquil space although, not for me I'm more a night guy so, the rooftop was more my activity and always a vibe, the rooms are very quiet even if a fete is happening nearby, the room features are modern, high-tech and spacious, lastly the cafe on the lobby floor is the perfect place for sobering snacks which, you will need after trying to keep up with Trini's drinking haha.
This is truly my new home away from home. Thank you all for everything, I can't wait to be back. See you soon !!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 20 Feb 2024
Thank you immensely for your heartfelt and detailed review of your stay at The Brix! We're overjoyed to hear that your experience with us during both your visits has been nothing short of exceptional. It's wonderful to know that Niels, our General Manager, and the entire team consistently provided you with top-notch service and created a boutique experience that exceeded your expectations. We're especially grateful for your recognition of Chenise, our dedicated room attendant, who went above and beyond to ensure your stay was comfortable and enjoyable. It's comments like yours that truly motivate us to continue delivering outstanding service. Your kind words about our various team members across different departments, from front desk to housekeeping, restaurant staff to rooftop bartenders, mean the world to us. We take great pride in our team's professionalism and commitment to providing quality customer service. We're thrilled that you found our location convenient for accessing restaurants, shopping, and Carnival activities, and that our transportation service enhanced your experience during the festivities. Your feedback about the difficulty in obtaining rides from other services during Carnival season is duly noted, and we're glad we could provide a reliable solution for our guests. It's fantastic to hear that you enjoyed our pool area and The Sugar High Rooftop vibe, as well as our modern and spacious room features. And we couldn't agree more about the need for sobering snacks after keeping up with the Trini drinking culture! We're truly honored that The Brix has become your new home away from home, and we can't wait to welcome you back again soon. Until then, thank you for choosing us and for sharing your wonderful experience. See you soon!
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My husband and I spent our Anniversary at this fine establishment. We were greeted by friendly staff who made us comfortable immediately. We were escorted to our room by a very professional young man. Our room was clean, modern, comfortable and spacious. We were given a hand written congratulatory note along with some delicious chocolate chip/craisins/cereal based cookies. At dinner that night we were surprised by a cake courtesy the hotel. A special thanks is to be offered to our servers Jonathon and Sandra. Also the night supervisor Stephen and a very pleasant young lady who welcomes you into the restaurant with a radiant smile. This hotel also boasts a beautiful local art collection which is for sale. The downstairs Cafe offers a number of delicacies which I thought would be especially great for foreigners and to others to be given as gifts/ tokens of appreciation. I loved the local touch with the (patios local french creole) names of the chocolates on offer. Their are also books at the cafe that highlights our local history through architecture, culture, birds, waterfalls etc. The buffet breakfast is excellent. All staff are ready and willing to assist guests. The gym is not huge, but has all the machines for the athletic and non athletic and is opened 24 hours. The pool is not extremely deep 4 - 5 feet and is fit for all to use. The roof top lounge offers excellent views of the capital or the Cascade Hills. I would recommend this hotel to both foreign and local guest, old and young as their is something for everyone.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Good idea to order from the Merchants Bar on first floor very good menu also.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 13 Jan 2025
Thank you so much for sharing your wonderful review and for celebrating your anniversary with us! We’re delighted to have been a part of such a special occasion. It’s heartwarming to hear that our team made you feel comfortable and welcome from the moment you arrived. We’ll be sure to share your kind words with Jonathon, Sandra, Stephen, and the young lady who greeted you so warmly at the restaurant—they’ll be thrilled to know they made your stay memorable. We’re glad you enjoyed the thoughtful touches like the handwritten note, cookies, and surprise cake at dinner. Your appreciation of our local art collection, café delicacies, and the cultural elements we incorporate means a lot to us. It’s great to know you found the breakfast excellent, the gym well-equipped, and The Sugar High Rooftop views breathtaking. Thank you for recommending us to guests of all ages and backgrounds. We look forward to welcoming you back for another unforgettable stay!
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We had the pleasure of staying at The Brix, Autograph Collection, located in the heart of Savannah, Trinidad. From the moment we arrived, the staff greeted us warmly and were attentive to our needs throughout our stay. Many of our family members came to visit, and for the most part, the hotel was accommodating. The views from the rooftop were absolutely stunning and, in the evenings, the area became a lively hub for socializing. The hotel’s central location was convenient, close to St. James and the city center, with good access to transportation, although traffic in Trinidad can be quite congested.
That said, there were a few issues during our stay. Despite booking two rooms, they were not placed together, which was a bit frustrating. Even more disappointing was the disrespectful behaviour of some guests we had to pass by on our way to our rooms. Our two-bedroom suite was not as clean as expected—there were stains on the floors and walls, hair in the bathroom, and the sheets were not fresh. We had to request additional cleaning. Unfortunately, this level of cleanliness seemed to align with typical Marriott standards, which didn’t quite meet our expectations.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:The pool and gym are underwhelming, however, can get busy. Plan to arrive early. Book early, the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 03 Jan 2025
Thank you for sharing your experience with us. We’re thrilled to hear that you enjoyed the central location, the stunning views from the rooftop, and the warm hospitality provided by our staff. It’s wonderful to know that the lively atmosphere added to your experience. We sincerely apologize for the issues you encountered with your room placements and the cleanliness of your suite. We understand how important these details are for a comfortable stay, and we will address your feedback with our housekeeping team to ensure higher standards of cleanliness moving forward. We also regret that your experience was impacted by the behaviour of other guests, and we are committed to maintaining a respectful environment for everyone. We value your input and hope to have the opportunity to welcome you and your family back for an even more seamless stay.
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Well, when we arrived and Otis welcomed us to the hotel with his smile and a great vibe, the standard was set. Mark Anthony checked us in and upgraded us to a room with a better view than the back of the Hilton and it was well worth asking for the upgrade!
The last name I'll drop is Keneisha at the front desk, I have to shout her out because she also had a great vibe that stood out early in the morning. There was one more person I wanted to shout out, but I can't remember her name. All of the front desk staff were extremely helpful .
The hotel was very modern (in my opinion) and the only issue with our room that is really a non-issue, is that there were no drawers for clothes, instead you can use the shelves in the closet and that was simply new to me. My family and I don't travel that much, so this visit was the first time I had to call room service to deliver Ice and not be able to fetch it myself. This leads me to the fridges, they are quite small and match the room's aesthetic. Don't think that you can store many leftovers in the fridge/cooler.
The staff on the whole were all very responsive and friendly, from the front desk to the restaurant, all great. Speaking of the restaurant, the breakfast was really, really good, especially because it included local food like Tomato and Baigan Choka (I still think about that food!) I can't stand to travel to places like the Caribbean, then only have pizza, pasta...)
The pool was great for older kids, especially because it's only about 4 feet deep. The gym was also great, minimal, and to the point. Almost forgot, soooo, the rooftop, is simply all that! Take the kids in the day and hopefully, the adults can go at night; it's a lounge at night and a lot of adult fun.
The most significant issue we encountered was outside the hotel, crossing the street, to get to the Savannah is almost impossible during rush hour and very difficult after/before rush hour. I can't imagine why there are no traffic lights and crosswalks at such a major intersection. Please, be very, very careful crossing the street if you choose to walk to the Savannah, which you should absolutely do because there are far too many cars in Port-of-Spain.
Make sure to schedule a tour of the Island with a company like Island Experience early in your stay, so that you don't rush to see the island like us in the last 2 days. Jenny picked us up at The Brix and took us to Las Cuevas. Essentially, get out and tour early, we regretted not going on food and nature tours.
Enjoy Sweet, Sweet TnT!
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Date of stay: November 2022
Value
Location
Service
Room Tip:Don't bring back too many leftovers.
Try to walk to the savannah after/before rush hour.
...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 21 Apr 2023
Thank you for choosing to stay with us at The Brix Hotel and for taking the time to share your experience with the online community. We appreciate your kind words about our hotel, including our modern facilities and helpful staff. We are especially delighted to hear that Otis and Mark Anthony made such a positive impression upon your arrival. It is also great to know that Keneisha and the rest of our front desk staff were able to assist you throughout your stay. We take pride in our guest services, and it is always gratifying to hear that our guests are satisfied with their interactions with our team members. We are pleased to hear that you enjoyed our restaurant, especially our local food options like Tomato and Baigan Choka. We are also glad that you and your family enjoyed our gym and pool, as well as our rooftop lounge. We appreciate your feedback about the traffic conditions outside of our hotel, and we will work with the local authorities to see if there is anything we can do to improve pedestrian safety. Thank you for recommending our hotel to future travelers, and we hope to have the pleasure of welcoming you back again soon !
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Welcoming Kind Attentive but lacking in warmth and confidence Although fixed upon request, room not ready upon arrival. Without correct number of towels, toiletries, and complimentary tea stations items but at least clean. Also, breakfast could do with wooden spoons instead of metal in the yogurt and kefir. The bread products could be moved from under the air condition blower - the covering kitchen towels were not enough to keep it from drying out. Came across as lack of insight on meal presentation. Lowered confidence. Car park rules seem disproportionately over cautious. Overall not bad experience but better experience with neighbouring hotels. The staff try very hard to help.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 20 Aug 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your kind words about our staff and their efforts to provide attentive service. Your comments are incredibly valuable as they help us identify areas where we can improve. We apologize for the inconvenience you experienced with your room not being fully prepared upon arrival. Rest assured, we are addressing this issue with our housekeeping team to ensure that it does not happen again in the future. Your suggestions regarding the breakfast service have been noted. Regarding our car park rules, please know that they are in place to ensure the safety and security of all our guests, which is a priority for us. We understand they might seem cautious, but they are designed to make sure everyone can enjoy their stay comfortably and with peace of mind. While we are pleased that your overall experience was not bad, we regret that it did not meet your expectations compared to neighboring hotels. We are committed to continuous improvement and hope that you will give us another opportunity to serve you in the future. Thank you once again for your constructive feedback, and we hope to welcome you back to our hotel soon.
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Sooooo – Long time since you’ve heard from your Don😎 But worth waiting for…..
Stayed at the Brix Hotel 1st-15th October 2024
The Room (516 from memory, ask for a pool view, thank me later)
Nice big spacious room, shower room is broada than broadway, can get 4 easy in the shower 😜
The rooms have 110volt and the 2 thin plugs, most things are dual voltage, so no issues, see the 4 way gang I used for laptop, watch and few other things to charge.
Staff friendly, polite and helpful, no attitude or I don’t wanna be here vibes…😉
Pool area is lovely to just relax and chill -weather permitting
Da Brekkie – wicked👏 – get included in yer rate if you can. 1st round – Fruits, juices, turkey slices, yogurt,etc 2nd round- Coffee, Scrambled eggs, or you can get omelette freshly made as you like, or 2-3 fried eggs freshly made (Not the rubber you get under the lamps) Saltfish, plantain, turkey sausages, beans, swine if your thing, and more – Can also ask for eggs freshly poached –
Me first time in Trinidad, so few lessons learnt – if you get a street taxi, you’ll pay TT$6 to get to town which is less than £1 – if you get taxi from hotel, you’ll be charged US rate, a lot more, bear this in mind……….Also if the street taxi come off the street, i.e. up ramp to outside hotel, than that is more expensive, dunno how much, as we asked to be dropped at road corner…😎
The Brix also has a small, but clean and functional gym, I used almost every morning, good start, before brekkie....
Why not 5 star – had evening meals twice at Brix, 1st time we all agreed could have been better, so decided to give one more try, 2nd time same….
Plenty places to eat, you must go Queens Park Savannah Strip, weather permitting, whole heap of different fresh food stalls…..Keke roast fish, lovely…
If you want entertainment, but in a lazy mode, go to the roof restaurantar, nice for chill, dance, social intercourse, cocktails, etc.
Checkout Trinbago Vibes on youtube, guy got good info, if your first time going.
I must mention Tricia (Room Service) only time I got room mopped, so special mention. Jaimine, Sinead and lovely downstairs breakfast Manager whose smile and welcome always made our day (forgot yer name, but me sure me envelope makes up for it..🤣) Would I stay at The Brix again? – Definitely!!
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:You can chromecast to your Rooms TV so download few films to yer Mobile, then cast to TV,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 10 Dec 2024
Thank you for this incredible and detailed review! It’s an absolute pleasure to hear about your experience at The BRIX—your kind words and humor made our day. 😊 We’re thrilled you enjoyed the spacious room, The Sugar High Rooftop, the gym and the breakfast spread. It’s fantastic that our team, especially Tricia, Jaimine, Sinead, and our breakfast manager, left such a positive impression. We’ll be sure to share your compliments with them! We also appreciate your feedback on the evening meals and will pass this along to our culinary team as we strive to enhance every aspect of our guests' experiences. Thank you for all the tips for fellow travelers—it’s a great guide for first-timers! We’re delighted to know you’d stay with us again, and we can’t wait to welcome you back for another brilliant stay.
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We’ve met Lovely Nekeisha at the Merchant Coffee Bar at the Brix Hotel on a rainy yet sunny Friday.
Thanks to her refreshing personality and her gracious smile she was able to uplift our spirits.
She ended up serving us a cleansing energizing smoothie known as Citrus Sunrise and an ice cold fresh Stag.
We were amused by her exciting conversation while witnessing the gorgeous view of the outside pool.
This was simply the perfect cool down after an extravagant carnival in Trinidad.
Well definitely come back. 10 out of 10.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 20 Feb 2024
Thank you for sharing your delightful experience at The Merchants Grab and Go ! We're thrilled to hear that Nekeisha made your visit so memorable with her refreshing personality and gracious smile, uplifting your spirits even on a rainy yet sunny Friday. It sounds like the Citrus Sunrise smoothie and ice-cold fresh Stag were the perfect refreshments to enjoy while taking in the gorgeous view of the outside pool. We're delighted that we could provide you with the perfect cool down after the excitement of carnival in Trinidad. Your glowing review means the world to us, and we can't wait to welcome you back for another fantastic experience! 10 out of 10 indeed!
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This hotel was the best I have been to. The staff was very courteous, drinks were given upon arrival and they even upgraded our room because we had to wait for the rooms to be cleaned. The rooftop is beautiful and the staff there are very nice and helpful. The rooms are clean, updated and I definitely would go back. Would recommend 10/10
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:The pool is nice and kid friendly, but tends to get crowded certain times during the day. The bar...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 28 Aug 2023
Thank you for sharing your wonderful experience at our hotel! We're thrilled to hear that you had such a fantastic stay and that our efforts to provide exceptional service were well-received. It's great to know that you appreciated our courteous staff, the welcome drinks, and the room upgrade – we always strive to make our guests feel valued and comfortable. We're delighted that you enjoyed our beautiful rooftop and found our staff there to be friendly and helpful. It's important to us that every aspect of your stay is enjoyable, from the amenities to the atmosphere. Your compliments about our clean and updated rooms mean a lot to us. We take pride in maintaining a high standard of cleanliness and ensuring that our accommodations are well-appointed and comfortable. Thank you for your kind recommendation and your perfect rating! We're honoured to have earned your trust and look forward to welcoming you back to our hotel in the future.
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I work in hotels and used to work for Marriott and I am confident saying that my experience exceeded my expectations. I was returning borrowed beach towels to the front desk when I encountered Mandy in the elevator. She offered to return the towels for me and when I thanked her but declined since I had other questions for the front desk, she immediately offered to help me arrange transportation to the airport for a very early morning flight and even enlisted the help of her coworker Isaiah. Both Isaiah and Mandy work in the food and beverage department but were eager to assist me anyway. Besides that outstanding encounter, the hotel was clean, pleasant, conveniently located, and the rest of the staff was friendly and welcoming. We also had a great meal at The Exchange restaurant and great drinks at the rooftop lounge. I would highly recommend this hotel.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 26 Aug 2024
Thank you so much for your detailed and positive feedback! We're thrilled to hear that your experience at The BRIX Hotel exceeded your expectations, especially given your background in the hotel industry. Mandy and Isaiah truly exemplify our commitment to exceptional service, and we’re delighted that their efforts made such a difference during your stay. It’s great to know that you found the hotel clean, pleasant, and conveniently located, and that you enjoyed your meal at The Exchange Restaurant and drinks at The Sugar High Rooftop Bar and Lounge. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future!
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My experience at the BRIX Hotel in Trinidad was underwhelming. The location left much to be desired—nowhere near the beach—The food offered was limited Breakfast, in particular, was one of the worst I’ve ever had, really disappointing.
The rooms, were clean and stylish, with comfortable beds and quality linens. The staff were dour, though two friendly team members stood out.
The pool area was modern and visually appealing, but it got very little sunlight. On a positive note, the Sunset Bar had a nice vibe, the music was far too loud to relax.
I wouldn’t choose to stay here again.
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Date of stay: January 2025Trip type: Travelled with family
Room Tip:US$ is accepted everywhere however ensure you have small notes.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Brix Hotel, Marketing at The BRIX, Autograph Collection
Responded 03 Jan 2025
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the cleanliness and style of our rooms, as well as the comfort of our beds and linens. We also appreciate your positive comments about The Sugar High Rooftop and the two friendly team members who made a positive impact. However, we regret that certain aspects of your stay did not meet your expectations, including the location, breakfast, and the pool area. We’ll certainly take your feedback into consideration regarding breakfast offerings and the music volume to ensure a more pleasant experience for our guests in the future. We’re truly sorry that your overall experience was underwhelming, and we’d welcome the opportunity to make it right should you decide to visit again.
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There are more places to choose from in the Port of Spain area.
PRICE RANGE
R 3,054 - R 4,436 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanTrinidad and TobagoTrinidadPort of Spain
NUMBER OF ROOMS
161
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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