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Mammee Bay, Ocho Rios Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (12959)
Panoramas (15)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/06/18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Ocho Rios
Updated 20/06/18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#8 of 36 hotels in Ocho Rios
The All Inclusive 24h Hotel Riu Ocho Rios, completely refurbished in 2019, opens all year round and is located directly on the fine, white Mammee Bay beach on Jamaica's north coast. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal due to its proximity to St Ann's Bay (4km), Ocho Rios (10km) and Sangster International Airport Montego Bay (MBJ) (90km) and invites you to explore the area. The hotel has 901 comfortably furnished rooms with free WiFi and offers many amenities. Relax in the spa or get in shape at the gym. 5 outdoor pools, 2 of them with swim-up bar, 1 children’s pool with slides and the ‘Splash Water World’ water park. For the youngest guests, RiuLand kids’ club (4-7 & 8-12 yrs) and Riu4U activities (13-17 yrs). For adults, daytime and evening entertainment. For lovers of gastronomy, live cooking stations and themed buffets at our main restaurant, as well as Gourmet, Italian, Asian and Steakhouse specialty restaurants; 7 bars.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Children's playground
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Game room
Water sport equipment rentals
Entertainment staff
Evening entertainment
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Taxi service
Conference facilities
Facial treatments
Foot massage
Head massage
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Interconnected rooms available
Private balcony
Cable / satellite TV
Sofa bed
Bath / shower
Hair dryer
Private bathrooms
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Room types
Ocean view
Family rooms
Good to know
Family Resort
Bay View
Languages Spoken
English, Spanish
Hotel links
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Popular mentions
Ambassador627461 wrote a review Yesterday
1 contribution1 helpful vote
I did look at the low reviews and on this trip, my kids and I had an AMAZING time! Not a worry, a complaint, or a concern insight. I would only suggest that you check in on the app and that you book your transportation with the RIU hotel/resort but choose private transport. Private transportation is an extra cost but at least you go straight to the resort and it will be just you and your family and your driver (the trip was kinda long and especially sucked as you pass other hotels along the way...but worth the trip). Also, the COVID test is provided at the resort but it is NOT FREE! There is a cost associate so please budget this into your trip...it is $100...per person of course. Yes, this can be misleading but it only comes up when you book it at the hotel when you check-in. But this did not spoil my trip again... a great time, great fun, and great memories.
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Review collected in partnership with riu.com
Date of stay: July 2021
Sleep Quality
1 Helpful vote
Beachplease! wrote a review Yesterday
Defiance, Ohio44 contributions22 helpful votes
Hotel Riu exceeded our expectations. The hotel room (family suite) was perfect for our family of 6. It was clean, and hosted both a mountain view at the front door and an ocean view off the balcony. Staff were friendly and helpful. Everyone's favorite spot was the infinity pool swim up bar. It was usually less busy than the other swimming up bar that was a but more of a party bar. Make sure to rotate through the evening dining experiences, they were all enjoyable. And don’t be afraid to try something new! We are looking forward to returning soon!
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
Travelcde wrote a review 29 Jul
Waldorf , MD4 contributions1 helpful vote
Professional staff! Wonderful food! The elevator kept getting stuck on 3rd floor. Yikes! Overall very positive experience. Would come back. Loved the catamaran excursion where we went snorkeling. Didn’t see many fish though.
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Review collected in partnership with riu.com
Date of stay: July 2021
Sleep Quality
1 Helpful vote
Michie wrote a review 29 Jul
New York City, New York1 contribution
I will update this review after my visit is over with details of my actual stay. However, from customer service ALONE I will NEVER book this place again. I've had issues and concerns with my reservations for weeks! I have YET to get in touch with anyone from their help desk using their contact information. How am I supposed to do business with a place that is IMPOSSIBLE to speak with anyone regarding my upcoming stay. So it's take the money quick and forget about it! No way! Customer service has to do better to ever get money from me again! Already off to a bad start...
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Date of stay: July 2021
Kay B wrote a review 29 Jul
London, United Kingdom18 contributions7 helpful votes
Overall the experience was good even during this period of managing through the pandemic. Staff were generally courteous and helpful, attention to wearing face masks and hand sanitisation was a top priority. The food was ok - lots of choices, though, sometimes we had to wait in a very long line and by the time we got to our tables, the food was lukewarm - something Riu you need to think about - health and safety of your guests is important when it comes to food service. The beaches were clean and the little ones loved the splashpark! We always found a nice spot on the beach to relax and chill. Evening entertainment was not so good - thpugh the band on the Friday night was fab! As was the dance troupe on a previous day who took us through the history of dance in Jamaica. I'm not sure why Riu used videos to fill in the time - better to have had soft music instead..... Our room was nice and spacious with a beautiful sea view (Junior Suite) - only complaint toilet blocked a couple times, flush not very strong, so beware lol! To their credit, the maintenace crew sorted out things very quickly. The hotel overall was quite busy, but as a family of 6 we had a great time. Thank you
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Review collected in partnership with riu.com
Date of stay: July 2021
Sleep Quality
1 Helpful vote
US$190 - US$484 (Based on Average Rates for a Standard Room)
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CaribbeanJamaicaSaint Ann ParishOcho Rios
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Frequently Asked Questions about Hotel Riu Ocho Rios
Which popular attractions are close to Hotel Riu Ocho Rios?
Nearby attractions include Dunn's River Falls and Park (3.6 km), Konoko Falls & Park (7.5 km), and Shaw Park Gardens & Waterfalls (6.6 km).
What are some of the property amenities at Hotel Riu Ocho Rios?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Riu Ocho Rios?
Top room amenities include a desk, a sofa, and a sofa bed.
What food & drink options are available at Hotel Riu Ocho Rios?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Riu Ocho Rios?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Ocho Rios?
Conveniently located restaurants include Juici-Beef Patties, Scotchie's, and Miss T's Kitchen.
Are there opportunities to exercise at Hotel Riu Ocho Rios?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Which languages are spoken by the staff at Hotel Riu Ocho Rios?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Riu Ocho Rios?
Many travellers enjoy visiting Marcus Garvey Birthplace (3.7 km).
Does Hotel Riu Ocho Rios have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Ocho Rios accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.