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Route A3, St-Mary PO Box 103, Ocho Rios Jamaica
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/03/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Couples Sans Souci
Updated 21/03/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 35 hotels in Ocho Rios
2021 Travellers' Choice Best of the Best
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci.
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Location

Full view
44Car recommended
Grade: 44 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Route A3, St-Mary PO Box 103, Ocho Rios Jamaica
Getting there
Sangster Intl Airport90 kmSee all flights
Norman Manley Airport63 kmSee all flights
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4878Reviews713Q+A100Room tips
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Beach Lover wrote a review 14 Sep
Lenexa, Kansas6 contributions2 helpful votes
+1
We are frequent Jamaica travelers and been to 8 island resorts. (never the same one twice, until now) I would highly recommend San Souci. Great accommodations, private beach, excellent food. Well worth the money. No issues with vendors like in Negril. One Bedroom Beach Front Suite was perfect. Bathroom was a great size and location on the property was excellent. We were in A block on ground level. Mosquitos were are only issue on the trip. Pack repellant. They were bad most mornings and each evening. Preferred the Palazzina restaurant for Breakfast, Bella Vista for Lunch and Casanova for Dinner. A lot of stairs as people have noted, but not much of an issue. Used many of the water sports and have no complaints. (Diving, Hobbie Cat, Water Bikes) Still would prefer breakfast starting before 7:30 am, if I could change anything. Booked to return in February.
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Date of stay: September 2021
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Wayne F wrote a review 13 Sep
1 contribution2 helpful votes
We celebrated our 27th wedding anniversary at Couples San Souci. Overall, it was an amazing week, however, I wanted to give kudos and a big shoutout and thanks to Ms. Chedine Kelly ( Team Leader) who organized our Anniversary Dinner @ The Wedding Gazebo, overlooking the ocean. It was a memorable experience that my wife and I will forever cherish! Thank you Chedine for making our Anniversary Dinner a memorable event despite being in a Covid environment. We enjoyed it immensely. Thank You! Wayne & Lorraine K. Fowler
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Date of stay: September 2021Trip type: Travelled as a couple
2 Helpful votes
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Lorraine K wrote a review 10 Sep
Brooklyn, New York1 contribution1 helpful vote
It was a amazing week at Couples San Souci, Ocho Rios. I love the service, the Resort is beautiful, and the staff was amazing. I got to say hands down. to Andre, bartender at the Martini Bar. Andre’s service was outstanding and professional, whilst interacting with guests in a positive manner. I will recommend Couples San Souci to my friends and family! Thank you, Andre for making my 27th Anniversary memorable!
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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kkuhlman63 wrote a review Aug 2021
Lima, Ohio2 contributions5 helpful votes
This was our second trip to Jamaica - Couples Negril previously and now CSS. Both are great resorts. Airport/transportation: We were welcomed immediately with a drink and then had a comfortable bus ride of about 90 minutes to CSS resort. Room: We were in D building ocean view. Very nice large clean room with good view. Only problem is there is never hot water available. We called 3 times to increase shower water temperature. We were told the shower system in D building mixed the hot and cold water, so it was impossible to ever have hot water. This is simply unacceptable in a high-end resort. Restaurants: Service and food was excellent, but after a week you get tired of the same food. Bars: Great service and drinks. Only problem is they don't get your order on the beach - you have to walk to the bar. This is probably because of low occupancy. Beaches: There are two beaches. the main beach is not as nice as the Au Natural beach. The main beach is fairly wide but only deep enough for two rows of chairs. The Au Natural beach is absolutely beautiful and just as busy as the main beach - and many people went at sunset when clothing and pictures were allowed. Water sports: Everything is included. Because of choppy waves we could not do as much as we wanted. Grounds: Very nice and cleaned every day. Ask for bread at one of the restaurants and feed the turtles. Spa: We had a couples massage. It was good, not great. Seemed cookie cutter where every person received the exact same massage instead of adjusting it to your individual needs. Security: Excellent. We felt very safe the entire time we were in Jamaica. At CSS it is really locked down. When we were at Couples Negril and wandered off the main beach, we were constantly harassed by locals to buy weed/trinkets/etc. AT CSS this never happened as it is so isolated. Entertainment: This was ok. If it rained the entertainment was cancelled because there is no inside entertainment venue. Limited occupancy - probably about 20% full played a roll in this. Overall: Very nice resort for couples to spend a relaxing and romantic week together.
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Date of stay: August 2021
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Room Tip: D building has good ocean views and are quiet, but you will never be able to have a hot shower
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2 Helpful votes
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Response from Abraham Issa, Marketing at Couples Sans Souci
Responded 2 weeks ago
Dear kkuhlman63, Thank you so much for returning to another one of our resorts. It was great to hear that your stay was enjoyable but we sincerely apologize for some of the issues mentioned. Thank you for reporting, our management team will address immediately. Kind regards, Abe Issa
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Jhankey73 wrote a review Aug 2021
Stoke-on-Trent, United Kingdom141 contributions22 helpful votes
+1
Relaxing retreat was exactly what we needed for our first trip since the lockdowns and Couples Sans Souci delivered. The resort is beautifully spread over the cliffs of Ocho Rios secluded by a lush canopy of palms and vegetation and embracing two large beaches [one naturalist] and a number of hidden coves and natural pools. The main buildings, pools and restaurants are beautiful although some minor maintenance is needed to the pool tiles and showers. We stayed in a very large, one-bedroom suite in The Evergreen block which was clean, cool and extremely comfortable. However, this room was a little dated and didn’t reflect the marketing for the Sea View Suite. We didn’t request to change our room since we don’t travel to spend our time in a hotel room and the balcony sea-view more than compensated our renovation niggles. Restaurants and bars were exceptional and this really was an a la carte experience . Every meal was delicious and customer service was second-to-none. Armando, Vanya, Nichol and Kadene really went the extra mile to exceed our expectations and Herde at the beach bar never left a glass unfilled. His professionally personal knowledge of each guest was phenomenal and he really made us feel very welcome. We had a great trip and although we are unlikely to be annual ‘repeaters,’ I’m sure we will revisit once we’ve seen a little more of the world. I would strongly recommend Couples Sans Souci.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: If you are prone to insect bites, pack repellent. Be prepared for a very busy airport. Passenger...
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Response from Michelle Gordon, Marketing at Couples Sans Souci
Responded 1 week ago
Jhankey73, Thank you for sharing your feedback with us and we are thrilled that you had a great experience with us. Your Staff accolades have been shared with the team and we can't wait to welcome you back soon. Regards, Michelle G
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LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
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Frequently Asked Questions about Couples Sans Souci
Which popular attractions are close to Couples Sans Souci?
Nearby attractions include Dunn's River Falls and Park (7.1 km), Blue Hole (5.5 km), and Konoko Falls & Park (4.5 km).
What are some of the property amenities at Couples Sans Souci?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Couples Sans Souci?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Couples Sans Souci?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Couples Sans Souci?
Yes, free parking is available to guests.
What are some restaurants close to Couples Sans Souci?
Conveniently located restaurants include Juici-Beef Patties, Miss T's Kitchen, and Evita's Italian Restaurant.
Are there opportunities to exercise at Couples Sans Souci?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Couples Sans Souci have an airport shuttle?
Yes, Couples Sans Souci offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Couples Sans Souci?
Yes, dry cleaning and laundry service are offered to guests.
Does Couples Sans Souci offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Couples Sans Souci?
Many travellers enjoy visiting Firefly (1.6 km).