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Holiday Inn Resort Montego Bay All-Inclusive

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Rosehall Parish, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (4426)
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Panoramas (84)
Room & Suite (669)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Resort Montego Bay All-Inclusive
Updated 21/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 74 hotels in Montego Bay
Location
Cleanliness
Service
Value
*All rates displayed are All-Inclusive* When comparing Jamaica hotels, consider the All-Inclusive Holiday Inn Resort Hotel-Montego Bay Jamaica. After a full renovation, this favorite Montego Bay hotel looks fantastic! The renewed color theme throughout the hotel will help you kick off your Jamaica vacation. A newly refreshed lobby, enhanced guestrooms with flat-screen TVs, restaurants, beach, and swimming and sunning areas make this Jamaica hotel better than ever. This Jamaica resort is located approximately 7 minutes from the Montego Bay International Airport. We offer an array of services as well as optional tours. Our wedding coordinator can help you plan your dream Caribbean wedding. We introduce our RoseHall Club Adult Only section perfect for couples or singles featuring its own lounge, adult-only pool and bar area, premium amenities, and services. Conference facilities available. Children activity centre from 6 months to 12 years. The All-Inclusive Caribbean vacation includes room, non-motorized water sports, three delicious meals, and snacks - buffet or a la carte. Please note: Some restaurants are not open every day and require reservations. See the food and beverage section for schedules. Local brand cocktails and soft drinks. *Must advise arrival flight in info field when making reservations. Taxes and service charges included. Our property offers a courtesy lounge with a luggage storage area and shower facilities. Covid-19 safety protocols in place and property certified by local authorities and has WTTC Safe Travels Stamp of approval.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Kids stay free
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Casino and Gambling
Diving
Game room
Mini golf
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Patio
Table tennis
Board games / puzzles
Nightclub / DJ
Video game console
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Cable / satellite TV
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English
3899Reviews1583Q+A100Room tips
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Popular mentions
Sushanna wrote a review Yesterday
May Pen, Jamaica1 contribution
First and foremost a big shout out to the manager Ms Winsome Hooper and also Ms Karen Guthrie very warm and welcoming ladies, they are professionals and their customer service is excellent. The staff at the front desk is polite and friendly also the bell man that assist us to our room. From the moment we checked in our room, we felt at home, room was comfortable and exceed our expectations. I spent 3 nights there with my family to celebrate my birthday and I enjoyed every minute of it. We experience the different restaurants and it was very good, I especially liked the Italian restaurant. The nightly entertainment we enjoyed it. My daughter didn't want to leave as she wanted to stay an extra night because she enjoyed herself so much. Thumbs up to you guys!!!
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Date of stay: October 2021Trip type: Travelled with family
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easyriderNh wrote a review 22 Oct
Rochester, New Hampshire45 contributions73 helpful votes
We have only been home a few days since we spent 3 weeks at the wonderful Holiday Inn Resort in Montego Bay and we miss it desperately already, especially the STAFF, which is undeniably the BEST! This was our 24th visit and each time is better than the visit before! How can that be?! We want to thank Miss Winsome, the new General Manager for EVERYTHING she did to make our stay so magical. We were celebrating our birthdays and our 50th Wedding Anniversary and all the special treatment she gave us was beyond compare and so unexpected! The gazebo surprise party was so beautiful….the champagne, the beautiful cake, the awesome “toast and song” from Carl🙂. Chef Omar and Chef Francis “you both outdid yourselves”! AWESOME CHEFS!! It was so special to spend time on this vacation getting to know you both better. Thank you to all our friends who were there to make our evening so very special. Romaine, you were outstanding in serving us our amazing private dinner. we will NEVER forget that evening.❤️We love you all and are so grateful! Our oceanfront suite was so beautiful! the view was spectaculat and we loved starting our days with Jamaican coffee on the balcony and looking out to the gorgeous ocean and beach! Thank you Melissa for making our room a wonderful oasis every day. The Welcome Bed was overwhelming! we miss your beautiful smile❤️ Cutty, you are such a great beach raker and an even better friend. Thanks for helping Paul with the decorations! Steve & Carl….great friends and wonderful teamleaders. Your friendliness brings us joy! Special thanks to Romae, Izzy, Aldane, Romaine & Olive. Clarence “Where’s the ball”. we had a blast on our last night at Port Royal. Thanks for such a beautiful last drink ONE LOVE. Kevin you are an amazing bartender but even more so an amazing FRIEND! If you want to spend your vacation ina magical, beautiful, tropical paradise the Holiday Inn is the only place to be. Beautiful beach, gorgeous grounds and best of all the most AMAZING staff ever, led by a caring, beautiful GM. LOVE to you Miss Winsome and all your great team! See you in December🌴💕
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Lorraine B wrote a review 19 Oct
1 contribution
My experience was bad 👎I have stand in line for 45mins food I was told water was not included rate. The room was not clean. The staffs were not friendly and there was not enough staffs to service us. The service was very poor all round from the front desk to the wait staffs
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Winsome Hooper, General Manager at Holiday Inn Resort Montego Bay All-Inclusive
Responded yesterday
Dear Ms. Bryan, Thank you for the time allowed for our conversation today. Again, please accept our apology for the experience described, and as discussed, adherence to covid-19 protocols have resulted in our having to make adjustments in our usual service delivery, which I am sure resulted in some of your expectations not being met. Notwithstanding, we agree that more engagement from our team-members would have quite likely allowed you to have a great experience with us, for which I accept and further offer an apology. We will certainly use your concerns as teachable moments with our team. Thank you for agreeing to return for another stay with us, and please be assured that your experience then will be nothing short of pleasant and memorable. Warmest regards,
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amishchicrd wrote a review 19 Oct
Pittsburgh, Pennsylvania2 contributions2 helpful votes
Where to begin. The food was beyond bad!!!! Nothing on the buffet is edible. Some items you can't even chew like rubber. Nothing made any sense in the buffet, bread was not with the butter, no tarter sauce ir ketchup to go with the so called fish!!!!!Rice was everything, you name it they made it with rice!!!!! Never again would I ever vacation at this or if this riu is a sample of other riu than I will be at mine of them. When you enter the resort, they tell you nothin about the other hotels in the area or if there is a casino near by. No one knows anything. Just a bad experience all around!!!!!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Winsome Hooper, General Manager at Holiday Inn Resort Montego Bay All-Inclusive
Responded yesterday
Dear Valued Guest, We are sorry to learn that you did not have a good experience with us. We are also sorry that we did not get an opportunity to discuss your concerns in detail, and following further checks, we are not able to locate any information from the name used, which will allow for making contact. Due to our wanting to makes amends for the negative experience that you had, we are requesting that you send an email to my attention at Grelations@hiresortjamaica.com Thank you for taking the time to share your experience with us, and we do hope that we will hear from you again soon. Warmest regards,
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N B wrote a review 19 Oct
Kingston Parish, Jamaica1 contribution
My husband, daughter and I stayed at the Holiday Inn in Montego Bay, Jamaica for 3 nights (4 days) and loved every minute of it. We had an ocean view room on building 2, fourth floor (room 2418) and the room was perfect. We were able to see the entertainment area from our balcony at nights and our house keeper (Felicia) cleaned our room on the third day of our stay and we were pleasantly surprised when we got back and saw everything clean and sparkling. She did a great job. I must also commend the restaurant staff (especially the executive chef - Mr. Gordon) as the food was really good every single day and the staff went out of their way to ensure that we were taken care of. I mentioned Mr. Gordon because he was working in all capacities, helping out at the tables, serving stations and other food areas on the property. My husband and I wondered where he got the energy because he was there every day of our stay, working. It was evident though that the hotel did not have its full complement of staff because some times we ended up in long lines at the food stations/ bars because only a couple of employees would be there at any given time. The wait time in these lines were from about 10 minutes minimum to a maximum of 45 minutes. I do not blame the employees because they were moving at really fast speeds and tried to get everyone served quickly but honestly they need additional staff if they are to handle large guests at any one time. I must also commend the guys at the water activity area (Damion and the others) and the wonderful lady at the towel dispensary area (forgive me, I cannot remember her name). They were very pleasant and accommodating and made our experience even better because of how nice they were. I do wish that the hotel had a wider variety of food options available though. There were limited options at the buffet each breakfast and dinner time and due to this, we opted to not have lunch at all at the buffet and instead ate at the grilles (which served jerk chicken or pork and sandwiches, burgers, hotdogs, fish, etc.) during lunch times. We hope that more options will be available next time, especially for kids. My daughter was looking forward to pizza, spaghetti and meatballs or nuggets which were available at our last stay a few years ago.
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Date of stay: October 2021
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PRICE RANGE
US$162 - US$347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn sunspree jamaica, montego bay holiday inn, holiday inn jamaica, holiday inn sunspree resort montego bay, holiday inn rose hall, rose hall holiday inn, holiday inn sunspree montego bay jamaica, holiday inn montego bay jamaica, holiday inn sunspree resort jamaica
FORMERLY KNOWN AS
Holiday Inn SunSpree Resort Montego Bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
518
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Frequently Asked Questions about Holiday Inn Resort Montego Bay All-Inclusive
Which popular attractions are close to Holiday Inn Resort Montego Bay All-Inclusive?
Nearby attractions include White Witch Golf Course (4.0 km), Cinnamon Hill Golf Course (4.7 km), and Rose Hall Great House (4.1 km).
What are some of the property amenities at Holiday Inn Resort Montego Bay All-Inclusive?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Resort Montego Bay All-Inclusive?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Resort Montego Bay All-Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Holiday Inn Resort Montego Bay All-Inclusive?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Resort Montego Bay All-Inclusive?
Conveniently located restaurants include Sugar Mill, Tokyo Jo's, and Mystic India.
Are there opportunities to exercise at Holiday Inn Resort Montego Bay All-Inclusive?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Holiday Inn Resort Montego Bay All-Inclusive have an airport shuttle?
Yes, Holiday Inn Resort Montego Bay All-Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Resort Montego Bay All-Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Resort Montego Bay All-Inclusive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Resort Montego Bay All-Inclusive?
Many travellers enjoy visiting Rose Hall Great House (4.1 km) and The Cage (7.5 km).