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Sandals Royal Caribbean Resort and Private Island

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Mahoe Bay, Montego Bay 167 Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/06/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sandals Royal Caribbean Resort and Private Island
Updated 20/06/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 72 hotels in Montego Bay
Location
Cleanliness
Service
Value
Travellers' Choice
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row.
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Room & Suite (2 264)2 264
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
7373Reviews723Q+A100Room tips
Traveller rating
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Popular mentions
Christine D wrote a review 22 Jun
West Greenwich, Rhode Island4783 contributions249 helpful votes
+1
We were staying at the nearby sister resort, sandals Montego Bay. We traveled here for the day to rent a cabana, which got a little bit off to a rocky start. We are supposed to have a cabana on the island, but we did half an hour or more to find out there was a mixup with the reservation and we ended up getting one on mainland. We were disappointed but made the most of it. The property is beautiful very very lush, but much more quiet than the Montego Bay resort we were staying at. It was lovely, but not much of a beach. In fact the beach is tiny. The private island, which is where we had dinner at the Royal Thai restaurant, is very small. The pool is tiny, the swim up bar is tiny- and the vibe is just different- people love it here, but for us- we preferred our resort. A absolutely gorgeous dinner, The Royal Thai was exceptional. The water views the food everything. I will say this resort is stunning in regards to the over the water villas, and was sandals resorts it’s all about what you like. It was truly a beautiful resort though
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Jenny G Baptiste, Owner at Sandals Royal Caribbean Resort and Private Island
Responded 2 days ago
Thank you for your review. We are delighted to note that you enjoyed your stay at Sandals Royal Caribbean, returned home with many happy memories. Your excellent feedback is greatly appreciated. It was a pleasure to have had you. We eagerly await to welcome you back for another incredible vacation experience soon.
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Jerome Butterbrodt wrote a review Mar 2021
15 contributions3 helpful votes
Hotel's Favourite
When Sandals says all-inclusive they mean it, 10 dives in 7 days awesome! And that's just the beginning, the food is simply amazing with offerings that would satisfy the pickiest eater. The customer service-oriented staff go out of the way to ensure your having the vacation of your dreams
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Date of stay: March 2021
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Shawn Redhead, Owner at Sandals Royal Caribbean Resort and Private Island
Responded 09 Mar 2021
Hello and thank you for rating our resort! It truly was a pleasure having you stay with us at Sandals Royal Caribbean. We appreciate your positive feedback and definitely look forward to hosting you again in the near future for another great vacation experience!
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Nicola B wrote a review 20 Jun
1 contribution
Stayed here for a week June 7-14. Food was magnificent and the staff went out of its way to make sure we were comfortable. Very laid back environment. We visited Sandals Montego Bay a bit because it was a bit upbeat and def for a younger crowd. Despite being in my 20s and my fiancé in his 30s, we grew to enjoy the quietness and how intimate RC was. My favorite eats were Bombay and Soy. The Thai was beautiful but the food was a letdown
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Jenny G Baptiste, Owner at Sandals Royal Caribbean Resort and Private Island
Responded 3 days ago
Thank you for taking the time to share your review of Sandals Royal Caribbean. We were very happy to read your review as it seems we were successful in our endeavor to provide you with an unforgettable vacation, filled with memories that you will cherish for years to come. We remain dedicated to offering a service where we go above and beyond for our guests and we very much appreciate your positive words. We look forward to hosting you again in the near future.
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dhdeluca wrote a review 20 Jun
Ocala, Florida1 contribution1 helpful vote
My husband and I had an awful check in experience at Royal Caribbean. Waited in the lounge for over 30 minutes, told we were getting an upgrade, but then the upgrade was rescinded. Our room AC does not work. The room is 78 degrees and dirty. Loud neighbors and people partying in the hallway. Room 1210. We are here until Friday. We tried to get dinner reservations before we arrived but were told that wasn’t possible. Now the steakhouse at Montego is booked and we weren’t able to get a reservation. We won’t be returning to a Sandals resort.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Don’t go to Sandals
See more room tips
1 Helpful vote
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Response from Jenny G Baptiste, Owner at Sandals Royal Caribbean Resort and Private Island
Responded 3 days ago
Thank you for taking the time to share your review of Sandals Royal Caribbean with us. We were surprised to read your review despite the efforts of our senior management team. All of our guests are encouraged to address any concerns via the loop while on vacation. Thank you for bringing this to our attention. We have shared your feedback with the relevant department head for immediate attention. You will come to look back on your time with us in a more favorable light.
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Barbara S wrote a review 19 Jun
1 contribution1 helpful vote
We were greeted with a warm welcome right at the airport into a comfortable waiting room with drinks and snacks until the luggage came. There was a BMW car with driver waiting to take us to the resort. Everything flowed so smoothly. Our Butler came to greet us at the checkin and escorted us on a tour to acquaint us with the amenities. ..We then were taken to our room/suite which was more than amazing. Our Butler's were Nichole and Ean. They made our vacation an AAA+ experience. They took care of our every need, wish and even some things that we never thought of.....The entire vacation was beyond what we expected and we are already booked for next year. THANK YOU!
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Date of stay: April 2021
Rooms
Location
Service
1 Helpful vote
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Response from Jenny G Baptiste, Owner at Sandals Royal Caribbean Resort and Private Island
Responded 3 days ago
Thank you for sharing your Sandals Royal Caribbean review. It was a great pleasure hosting you. We appreciate you praising our phenomenal staff. They will be thrilled to know how pleased you were with their efforts. It was rewarding to read a review which recognizes the efforts of our team as they truly embody the service we strive for. We are grateful for your kind words and look forward to welcoming you back soon for another amazing stay.
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PRICE RANGE
US$435 - US$1 176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals royal caribbean hotel montego bay, sandals royal caribbean montego bay, sandal royal caribbean, sandals royal caribbean resort jamaica
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
197
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Frequently Asked Questions about Sandals Royal Caribbean Resort and Private Island
Which popular attractions are close to Sandals Royal Caribbean Resort and Private Island?
Nearby attractions include White Witch Golf Course (6.2 km), Cinnamon Hill Golf Course (7.1 km), and Rose Hall Great House (6.4 km).
What are some of the property amenities at Sandals Royal Caribbean Resort and Private Island?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Sandals Royal Caribbean Resort and Private Island?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sandals Royal Caribbean Resort and Private Island?
Yes, free parking is available to guests.
What are some restaurants close to Sandals Royal Caribbean Resort and Private Island?
Conveniently located restaurants include Sugar Mill, Tokyo Jo's, and Mystic India.
Are there opportunities to exercise at Sandals Royal Caribbean Resort and Private Island?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sandals Royal Caribbean Resort and Private Island have an airport shuttle?
Yes, Sandals Royal Caribbean Resort and Private Island offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandals Royal Caribbean Resort and Private Island?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandals Royal Caribbean Resort and Private Island offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sandals Royal Caribbean Resort and Private Island?
Many travellers enjoy visiting Rose Hall Great House (6.4 km), Barnett Estate Plantation (7.0 km), and The Cage (5.2 km).
Does Sandals Royal Caribbean Resort and Private Island have any great views?
Yes, guests often enjoy the harbour view available here.