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Tortuga Bay Hotel Puntacana Resort & Club

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Traveller (488)
Room & Suite (450)
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Overview
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E-mail hotel
Puntacana Resort & Club, Punta Cana 23000 Dominican Republic See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
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Rooms
07 Oct08 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (686)
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1 - 5 of 570 reviews
Reviewed 15 August 2018

This was quite simply the best family vacation we have ever been privileged to have. First, the staff takes customer service to a whole new level. Thank you Victor, Roselin, Ceasar, Antonio, Damian, Jose, Beddy, Israel, Josie, Sylvia, Francisco, Carlos, Ramon....oh forgive us if we...More

3  Thank Trent M
Response from Puntacana Resor... a, Special Services Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 2 weeks ago

Thank you for taking the time to give your feedback following your recent stay with us at the Tortuga Bay Hotel at Puntacana Resort and Club. We are absolutely delighted you enjoyed your stay with us and that we met your expectations. We are all...More

Reviewed 6 August 2018

I agree with all the reviews. The property is gorgeous and meticulously maintained. The room was beautiful and perfectly appointed. I loved that it is a smaller property thus you are not on top of other guests. The service is almost too good, they are...More

5  Thank neverstaysahome
Response from Puntacana Resor... a, Special Services Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 15 August 2018

Dear Neverstaysahome, We appreciate you taking the time to write your comments on Tortuga Bay Hotel at Puntacana Resort and Club after your recent stay. We are delighted you decided to stay with us on such a special occasion as is your birthday and we...More

Reviewed 27 July 2018

Yes, the seaweed problem for 2 people who love the Caribbean waters was a huge disappointment but the rest of the resort was so beautiful and the service was the best we have ever had that it still made our stay really terrific. From the...More

3  Thank rene89
Response from Puntacana Resor... a, Gerente de Servicios Especiales at Tortuga Bay Hotel Puntacana Resort & ClubResponded 30 July 2018

Dear rene89, On behalf of all the staff, we would like to thank you for your very nice words! We are so happy you enjoyed your stay with us and that you rate highly our service due to the kindness of our staff! We are...More

Reviewed 14 July 2018

My husband and I stayed for 4 nights at the Tortuga Bay in Punta Cana. There were a few issues, but overall, it is a lovely property. The good first: The property is in perfect condition. The buildings are well maintained, the grounds are immaculate,...More

5  Thank Jewels1698
Response from Puntacana Resor... a, Special Sales Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 18 July 2018

Dear Jewels1698, Many thanks for taking the time to give your recommendations following your recent stay with us at the Tortuga Bay. Hotel at Puntacana Resort and Club We are delighted to know that you enjoyed your stay and that you felt accommodated by our...More

Reviewed 6 July 2018

For the past 20 years my husband and I have taken mother away to the Caribbean for a relaxing beach vacation. My mother who is now almost 86 has mobility issues and what she enjoys most is sitting on the beach, umbrella drink in hand...More

20  Thank AntoniaNYC
Response from Puntacana Resor... a, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 12 July 2018

Dear AntoniaNYC Thank you for taking the time to share your experience with us. I regret that your visit was not what you, or we, had hoped, and I apologize that I was not able to rectify the situation to your satisfaction when we spoke....More

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About
Description
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with ...More interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Spa
Air Conditioning
Babysitting
Concierge
Golf Course
Hot Tub
Laundry Service
Microwave
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair Access
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Luxury
,
On the Beach
,
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Spa
,
Luxury
,
On the Beach
,
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
30
Price range
US$691 - US$1 976 (Based on Average Rates for a Standard Room)
Location
Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Photos
Traveller (488)
Room & Suite (450)
Pool & Beach (187)
Dining (118)
Amenities (69)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
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Questions & Answers
Ask a question
mauibound3
23 May 2018|
Answer
Response from ddoran | Reviewed this property |
the restaurant closes at 11 for lunch so i would guess around then never been an issue for anyone that i have seen over past 12 years
-1
Votes
mauibound3
7 May 2018|
AnswerShow all 2 answers
Response from FBSJ69 | Reviewed this property |
Very expensive and very quite. You have others choices near by at The Village or Blue Mall.
0
Votes
Sarah A
10 February 2018|
AnswerShow all 2 answers
Response from FBSJ69 | Reviewed this property |
You can snorkel and see stingrays. At this writing due to Saragossa infestation you cannot swim as the sea is dark green from decomposed seaweeds. Call before coming. You can snorkel at the lagunes near by.
0
Votes
Room Tips
"Be sure to try a private dinner cookout at your villa or on the beach"
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"All rooms are excellent"
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"Splurge on an ocean front view, you won't regret it"
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"An ocean front room is very worth it, but all the rooms are within a few steps from the water."
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