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Bahia Principe Luxury Esmeralda

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Arena Gorda - Macao, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$286
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Free cancellation until 21/12/18
BahiaPrincipe
US$286
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US$246
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Free cancellation until 21/12/18
Booking.comUS$286
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (9449)
360
Panoramas (14)
Pool & Beach (2466)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 20/06/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Luxury Esmeralda
Updated 20/06/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#81 of 164 hotels in Punta Cana
Location
Cleanliness
Service
Value
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (free of charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (free of charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Diving
Tennis court
Indoor play area for children
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Kids club
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
French, Spanish
8481Reviews1642Q+A100Room tips
Traveller rating
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Popular mentions
Marie-Anne Cote wrote a review 26 Nov
2 contributions1 helpful vote
We absolutely loved our stay at this hotel! the food and drinks were great. The entertainent was really fun. Beach is also splendid, although a bit small. The hotel in general is really clean (the rooms could be slightly cleaner). Staff is helpfull and nice. We recommend!!!
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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Shaho S wrote a review 21 Nov
2 contributions4 helpful votes
Stomach Flue outbreak at this resort We stayed at Grand Bahia Principe- Esmeralda for 11 days. First of all this resort is not 5 star facility.  I have been in other 5 star resorts and I would say this is 4 star resort ( the most).  The rooms are clean and in good conditions, however lots of noise from guests and staffs disturb your peaceful nights. The entrainment crew are great specially Francis ,Chocolate and Amber. There is no snack bar and basically you are left out between your main meals if you miss them for any reason ( definitely not 5 STAR resort) and there is only ONE buffet restaurant which is always line up ( 133 people capacity). I suggest you bring your own alcohol because their drinks barely have any alcohol in them ( lots of suger thou)! If you want any non domestic drinks you have to pay for them ( $8 USD for a shot !) definitely not a 5 star!!!!  Unfortunately two of us got stomach flue which we suspect that we got it from the food or dirty cups(  they wash them with water only at the pool bar)  When we went to the pharmacy located at Ambar resort we were told lots of people had this issue.  Doctor's visit cost $170 USD plus $55 for medication per individual. Apparently there is a outbreak but no one mentioned anything and they were denying it ( make sure you have travel insurance or at least bring some medications with you). There is no night clubs or any sport activities ( volleyball,  soccer ...) and when you asked the reason they say it's Covid!  However it's ok to stay next to each other to play bingo! The next door resort they had  no issues with playimg volleyball or soccer. The beach is clean and workers clean the seaweeds regularly. Regarding Covid test, I booked for 9 am and when I went there at 0830 AM to register I was told I have to take a number! I told them I already made appointment online per your request. They advised still needed a number . I got a number and by the time I saw the lab technician it was 12 noon, basically my morning was wasted for something that took only 3 to 4 minutes plus the cost $82 USD ( Thanks to Justin Trudeau). We won't return in future and I am expecting the following copy paste reply from Bahia Principe: Dear Guest, Thank you for taking the time to let us know about your experience at our Hotel and for mentioning our very friendly and accommodating staff. We greatly appreciate your feedback, now that it gives us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. Best regards, Online Reputation Bahia Principe Bavaro Resort
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Date of stay: November 2021Trip type: Travelled with friends
3 Helpful votes
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Mark L wrote a review 20 Nov
5 contributions6 helpful votes
We went as a group of 11 in mid-November. Check-in took at least 90 minutes, service was very hit or miss, pool closes early (6pm), à la carte dinners went from terrible to just okay, alcohol was definitely laced with something, bottles of the same wine had different color and different taste. Basically, good thing we didn't mind that much and found our fun in other ways, but this was definitely NOT a 5-star experience. What's the point of checking the boxes of a checklist to get a rating when everything else screams like you've been had?
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Date of stay: November 2021Trip type: Travelled with friends
1 Helpful vote
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Nadinekhann wrote a review 20 Nov
2 contributions1 helpful vote
Still currently here.. but don't book if you want access to Ambar restaurants. You are not allowed to eat at the buffet. I was told by my agent and other bahia chain agent that you could prior to my booking. So I booked with esmeralda because Ambar was fully booked for the dates I wanted. When I got to the resort I was told you couldn't. This is also my 8th vacation with the bahia chain. Now i am told that after my 10th vacation is when I can get the VIP member pass when in Mexico I was told at 8 stays I can. For being a loyal customer and for all these years, they did nothing to help. I think it's time to try a different chain. The hospitality has changed.
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Date of stay: November 2021Trip type: Travelled as a couple
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Rahul wrote a review 20 Nov
Mississauga, Canada37 contributions48 helpful votes
First time travelling to Punta Cana found this resort on a last minute deal. The resort is a little old but still beautiful our room was clean maids were great and felt safe. We were very close to the beach and food on the resort was good enough to keep us full for 7 days. Here comes the BUT… Being my first time to Dominican Republic I must say the service staff in restaurants and bars could barely speak any English took a extremely long time to communicate with them and ask for basic stuff. The beach has tons of seaweed but they try their best to Clean it. For any guest travelling without kids when you book the Esmeralda you have access to the newer ambar which is a 6 minute walk. The restaurants are better and the beach area is nicer as well. We enjoyed ourselves and it was definitely worth the money we paid. I would not consider this a 5 star hotel due to the service cleanliness and food and beverage service we had but again you get what you pay for and it was worth it. Thank you to our butler Guarionex made our trip and experience a lot better great guy.
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Date of stay: September 2021Trip type: Travelled with friends
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PRICE RANGE
US$169 - US$920 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe esmeralda hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
570
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Frequently Asked Questions about Bahia Principe Luxury Esmeralda
Which popular attractions are close to Bahia Principe Luxury Esmeralda?
Nearby attractions include Bavaro Beach (3.9 km), Escapology (7.8 km), and Vivaldi Cigars (7.7 km).
What are some of the property amenities at Bahia Principe Luxury Esmeralda?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Bahia Principe Luxury Esmeralda?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Luxury Esmeralda?
Yes, parking is available to guests.
What are some restaurants close to Bahia Principe Luxury Esmeralda?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Bahia Principe Luxury Esmeralda?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Bahia Principe Luxury Esmeralda have an airport shuttle?
Yes, Bahia Principe Luxury Esmeralda offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Bahia Principe Luxury Esmeralda have airport transportation?
Yes, Bahia Principe Luxury Esmeralda offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Luxury Esmeralda?
Yes, dry cleaning and laundry service are offered to guests.
Does Bahia Principe Luxury Esmeralda offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Bahia Principe Luxury Esmeralda?
The staff speaks multiple languages, including Spanish and French.