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My family I visited this resort thinking that I would have the same quality as other locations we have visited before like Los Cabos or Cancun. The quality is horrible poor. Our room was falling apart, water smell all over, door knobs falling apart, the...More
From the moment we entered the lobby the customer service was outstanding. Check in was very quick and easy, and we were escorted to our room in a buggy. The resort grounds are immaculate considering how big the resort is. The shuttle service is a...More
7 Thank Sital P
Response from Paradisus P, Director de Relaciones con Clientes at Paradisus Punta Cana ResortResponded 11 May 2018
Dear Sital D,
Regards from Paradisus Punta Cana!
Your review wowed me! Thank you so much, I’m very pleased to read that Paradisus Punta Cana exceeded your expectations and so did the friendliness of our staff members! They really work for the best!
Resort is very beautiful, very large with shuttles that take you from the room to lobby and to the beach. I am here on a Fitness Teacher Exchange and the staff and entertainment staff were all so helpful and friendly. I took and taught several...More
From 1 to 5 I give a 2 1/2.
Food very good, cleaning needs more attention. Had a problem with my room key during the evening had to call 3 times and the answer was that they were sending somebody to help. Never happened. I...More
Pamela the bartender at the front lobby bar is awesome. I enjoyed several Jack and cokes and Mamajuannas. Pamela spoke to me about things I can do at the resort and outside the resort and I really enjoyed my drinks and our conversation. I highly...More
2 Thank vict0r267
Response from Paradisus P, Director de Relaciones con Clientes at Paradisus Punta Cana ResortResponded yesterday
Receive warm greetings from Punta Cana,
Thank you very much for sharing your comments about your recent stay with us at Paradisus Punta Cana.
I am glad you have enjoyed our beautiful paradise but more importantly the service provided by Pamela, responsible of...More