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Avenida Francia S/N Playas De Bavaro Higuey, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!BLACKFRIDAY 15% EXTRA OFF
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Free cancellation until 21/12/17
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Free cancellation until 21/12/02
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (14312)
Pool & Beach (2872)
Videos (2)
What is Travellers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/06/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TRS Turquesa Hotel
Updated 20/06/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#21 of 164 hotels in Punta Cana
Travellers' Choice
GreenLeaders Platinum level
TRS Turquesa Hotel is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Free shuttle or taxi services
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
Adults only
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish, German
Hotel links
12942Reviews2101Q+A100Room tips
Traveller rating
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Popular mentions
Ava T wrote a review Today
2 contributions
Avoid the Palladium Travel Club at all costs! From the moment that we checked in, the sales reps hounded us. They approach you at check-in and ask if you would like a tour of the property to orient you to the property. Sound harmless but don't be misled. Our tour turned into a five-hour nightmare. Instead of being taken on a tour of the property, we were led into a salesroom. They wasted a day of our vacation and then offered a 30-minute massage for our inconvenience. We did not eat the whole day and even though I complained of not feeling well, they refused to bring me back to the hotel. I awoke today with a severe migraine headache and instead of being on the beach, I am in a hotel bed throwing up. and writing this review. Furthermore, my daughter has a severe allergy to milk. We clearly made it known to the staff. However, she was unknowingly given dairy. At 3 am in the morning, she called our room to say that she couldn't breathe. Instead of offering her medical care, room service argued with her and said she should have removed the cheese. Luckily, we had an EpiPen but my daughter was really upset. The next day at one of the restaurants, they gave her dairy again. My daughter ended up eating soup for most of her meals. They offered her a 30 minutes massage for almost killing her twice. We spent a day trying to calm her down instead of enjoying our vacation. We have three more days left here. Hopefully, my daughter will survive the stay. I am trying to get migraine medications so that I can get out of bed. Just paid $40 for migraine medication. Hopefully, I will get it today! We have asked to speak with the general manager but he has not contacted us. We are in rooms 5248 and 5040. If the manager is interested in speaking with us. If you don't want to ruin your vacation, don't be conned into a tour of the property or a special breakfast. Pros: Check-in was smooth and quick Lobby bartenders are excellent! Great specialty drinks in the lobby bar. The other bars are good too. The staff is friendly and polite Food is good and quality is great Quiet resort but you have access to the other properties which have lots of entertainment The activity staff is great and there are activities offered throughout the day. Cons: Avoid the Palidum Travel Club. Look for their blue shirts in the check-in area and walk away when you see them. Limited times that you could eat on the property. If you miss breakfast or lunch, you have two options, one is to go to another resort and the second is to order room service which takes about an hour. This is our first time at the resort so not sure if the limited times are normal or due to staff cutback during Covid. Even with reservations, you can spend thirty minutes waiting in line to be seated. Difficult to get a shuttle back to the property. We had to wait up to thirty minutes for shuttles to go to dinner or other parts of the resorts
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Date of stay: November 2021
Tchasty wrote a review 26 Nov
Guelph, Canada6 contributions
The resort was excellent, the layout, the privacy and our exceptional Butler Adris. My only real problem was no elevator and since I'm handicapped I can't do stairs. We had to upgrade for a price but no mention on their website for accessible rooms. I know I'm sure they don't get a lot of handicapped patrons but this is 2021. Overall though had a terrific time.
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Date of stay: November 2021Trip type: Travelled as a couple
Response from Sachenca Nuñez, Guest Services / Front Office at TRS Turquesa Hotel
Responded today
Dear Tchasty, Receive warm greetings from TRS Turquesa Hotel. Our main goal is to make an unforgettable experience the vacation of our visitors and we are glad to know that you really enjoyed your stay while with us. Your words feed our eagerness to find those potential opportunities for improvement, thanks for helping us to optimize our services. We look forward to the next visit of you in this paradisical area of Punta Cana. Warmest regards! Sachenca Núñez Hospitality Manager
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angel0223 wrote a review 26 Nov
1 contribution
We had a swim up room and it was prefect! Room was clean, butler took care of all our needs. Would stay again! Lots of restaurant choices and entertainment in lobby nightly. All staff was friendly and attentive.
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Review collected in partnership with this hotel
Date of stay: October 2021
Sleep Quality
Response from Sachenca Nuñez, Guest Services / Front Office at TRS Turquesa Hotel
Responded today
Dear Angel0223, Thank you very much for sharing a positive review regarding our TRS Turquesa Hotel, it pleased us greatly that it has been a memorable one. It is a great pleasure to know that we have been able to provide a relaxing holiday, that's exactly our goal, making each of our guests go home with the desire to repeat the experience. Your new home away from home awaits you next time you are in our beloved Punta Cana. Best regards! Sachenca Núñez Hospitality Manager
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Brenden D wrote a review 26 Nov
2 contributions
Fantastic resort and the service was phenomenal. Jean was an amazing butler and helped us get everything sorted. Made the stay extremely enjoyable and relaxing. Rooms and food / bars were fantastic. Would definitely come back!
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Date of stay: November 2021Trip type: Travelled with family
Response from Sachenca Nuñez, Guest Services / Front Office at TRS Turquesa Hotel
Responded 2 days ago
Dear Guest, Thank you very much by having chosen TRS Turquesa Hotel as your vacations in the Caribbean. We are delighted to read how our staff delivered above and beyond your expectations. Everyone here is working hard to create experiences and deliver first class service and to serve you as family , with the aim to inspire you to continue visiting us. They are always eager to fulfill all our guests’ needs. Please do not forget that TRS Turquesa Hotel is your second home in the sunny Caribbean. We will be expecting your next visit. Best regards! Sachenca Núñez Hospitality Manager
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Justin F wrote a review 24 Nov
2 contributions
Hotel was great. We had a butler team of Rodney, Felix, and a couple other guys I can’t remember, but they make sure you have reservations, stocked room, etc. Each morning they texted us with activities going on in the resort. Restaurants on the resort are very good. Some aren’t open every night and show cooking didn’t really happen because of Covid. Spa was also great! Some construction near our room was a little hiccup, but overall great trip!
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Date of stay: November 2021Trip type: Travelled as a couple
Response from Sachenca Nuñez, Guest Services / Front Office at TRS Turquesa Hotel
Responded 3 days ago
Dear Guest, Thank you very much for sharing a positive review regarding our TRS Turquesa Hotel, it pleased us greatly that it has been a memorable one. Your praise is very welcome and will motivate us to be for sure more creative each day aiming to consistently improve our variety and offer in order to keep on fulfilling the experience of our dear guests. Our team is very much looking forward to welcoming you back to the Grand Palladium family in the future. Receive warm greetings from Paradise! Sachenca Núñez Hospitality Manager
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US$213 - US$452 (Based on Average Rates for a Standard Room)
the royal suites turquesa by palladium hotel punta cana, royal hotel punta cana
The Royal Suites Turquesa
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
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Frequently Asked Questions about TRS Turquesa Hotel
Which popular attractions are close to TRS Turquesa Hotel?
Nearby attractions include Olasouvenirs (0.2 km), Dominicana Rai (0.1 km), and Mares Lounge Club Punta Cana (0.2 km).
What are some of the property amenities at TRS Turquesa Hotel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at TRS Turquesa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TRS Turquesa Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at TRS Turquesa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to TRS Turquesa Hotel?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at TRS Turquesa Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at TRS Turquesa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TRS Turquesa Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TRS Turquesa Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Does TRS Turquesa Hotel have any great views?
Yes, guests often enjoy the ocean view available here.